NHTSA Complaint #11574025 — 2013 FORD FOCUS ELECTRIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11574025
Vehicle	2013 FORD FOCUS ELECTRIC
Component	ELECTRICAL SYSTEM
Date of Incident	February 15, 2024
Date Filed	February 26, 2024
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2013 Ford Focus Electric. The contact stated that the vehicle failed to start while the battery was fully charged. The message "Stop Safely Now" was displayed. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 15N03 because the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

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