2017 FORD F-150 Back Over Prevention Problems

The contact owns a 2017 Ford F-150. The contact stated that while reversing, the rearview camera failed to display an image, comprising the back over prevention system. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2017 Ford F-150. The contact stated that while shifted in reverse, the rearview camera intermittently failed to display an image from behind the vehicle. In addition, the contact stated that the digital screen displayed a blue or colorful distorted image. The vehicle was taken to a local independent mechanic; however, the failure was not able to be duplicated. The local dealer was contacted; however, the vehicle was not repaired due to the failure not being duplicated. Upon further investigation, the contact' wife related the failure to an unknown NHTSA recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford F-150. The contact stated that shortly after refueling the vehicle; while his wife was driving at a slow speed and merging onto the highway, the transmission failed to shift above 4th gear. In addition, the contact stated that the RMP had increased but the vehicle failed to accelerate as intended. No warning light was illuminated. The vehicle was towed to a local dealer where it was determined that there was failure with 2 wiring harnesses that required replacement. The vehicle was not repaired. Upon further investigation, the contact noticed that the rearview camera image occasionally failed to properly display an image. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

The contact owns a 2017 Ford F-150. The contact stated that while reversing, the image of the 360-degree camera was extremely cloudy and distorted creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 22V644000 (Back Over Prevention). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 50,000.