NHTSA Complaint #11697460 — 2017 FORD F-150

The contact owns a 2017 Ford F-150. The contact stated that while reversing, the rearview camera failed to display an image, comprising the back over prevention system. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.