2016 FORD EXPLORER Structure Problems

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts are not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle a rattling noise was present coming from the top of the vehicle. Upon inspection it was discovered that the passenger’s side roof rack assembly had become unsecured. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 21V316000 (Structure). The contact stated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 140,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 40 MPH, there was an abnormal rattling sound coming from the passenger side of the vehicle. The contact stated the front passenger side door handle trim was then separated from the vehicle. The door handle trim was replaced by the owner. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the rain was entering into the interior of the vehicle. The contact stated that the rain was entering from the left and right sides of the front windshield. The vehicle was taken to the dealer and diagnosed with a fractured windshield trim and the windshield trim needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirm parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off the vehicle. The contact stated that it was the third time that the failure had occurred. The contact stated that the first two times the failure occurred, the repair was paid for out of pocket. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 65 MPH, the passenger’s side exterior A-pillar trim dislodged from the vehicle and struck another vehicle. The contact stated that the driver's side A-pillar trim was also unsecured and loosened. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified. The approximate failure mileage was 91,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the keypad to unlock the driver-side front door with the passcode detached from the vehicle. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 58,630. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 80 MPH, the passenger’s side exterior middle trim panel had dislodged from the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure and explained that the failed part was not listed in NHTSA Campaign Number: 24V031000 (Structure). The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 30,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the trim detached and flew off the vehicle. The rear driver's side door applique trim was impacted by the detached trim. The rear driver's side door applique trim was damaged. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 205,040.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 65 - 70 MPH, the vehicle emitted a loud bang that came from the passenger’s side of the front windshield. Once the contact was able to park the vehicle, the vehicle was inspected, and the contact became aware that the trim on the passenger’s side of the front windshield had detached. The same failure occurred on the driver’s side of the windshield about a week later while driving at approximately 55 MPH. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that there was windy sound coming from the front passenger's side door while driving. Additionally, the contact stated that there was water accumulated between the front driver's side door and the body of the vehicle, which caused water to pour inside the vehicle while opening the door. The contact also noticed that water was leaking from the driver's side of the windshield during inclement weather. The contact stated that the vehicle made an abnormal popping sound while making a left turn. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 104,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver’s and passenger’s side window trims had detached from the vehicle. The vehicle was taken to a local body shop where the trims were replaced. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 70,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that water was accumulating in the rear driver’s side cupholder. In addition, the contact also stated that water was leaking through the rear speakers as well. The vehicle was taken to a dealer where the vehicle was diagnosed with a crack in the driver-side roof rack panel which was repaired out of pocket. The contact was assured by the dealer that water pressure tests were performed on the vehicle which showed that there were no present leaks on the vehicle. Upon return of the vehicle, the contact stated that the passenger’s side of the vehicle had experienced the same failure. The failure was later linked to NHTSA Campaign Number: 21V316000 (Structure) however, the VIN was not included in the recall. The manufacturer was notified of the failure and the contact was provided a case number. The contact was also referred...

I was driving on the highway and heard a loud noise didn’t know what it was until I got home and realized my windshield trim on passenger side was not on there anymore. It had flown off while driving down the highway.

The contact owns a 2016 Ford Explorer. The contact stated that after it had rained, water entered the vehicle through the sunroof and would accumulate inside the roof of the vehicle. While coming to a stop while driving, the water would flow to the front of the vehicle and leak inside the cabin through the ceiling light console. The contact had taken the vehicle to a dealer on multiple occasions where they replaced the flooring and the sunroof; however, the failure returned after each repair. The vehicle was also taken to an independent mechanic where the contact was informed that the drain tube inside the sunroof had become clogged which resulted in water accumulation inside the vehicle. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 MPH, the driver's side windshield trim panel detached and was hitting against the vehicle. The contact veered to the side of the road and cut the trim panel. The contact stated that the failure recurred with the passenger's side windshield trim panel. Additionally, the contact stated that the trim panel at the base of the windshield was fractured. The vehicle was taken to an unknown dealer, where it was determined that the entire windshield trim panel needed to be replaced. The dealer informed the contact that he would be charged a fee for the repair. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23001 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, she noticed that the driver's side windshield trim panel had detached. The dealer was not notified of the failure. The vehicle was repaired. The contact related the failure to NHTSA Action Number PE23001 (Structure). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 48,700.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the hood. The vehicle was taken to the dealer where it was diagnosed and determined that the motor mounts needed to be replaced. The vehicle was repaired. The contact stated that the motor mounts had been replaced three times by the dealer since December 2022. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 70 MPH, he heard an abnormal vibration coming from the passenger’s side front door. The contact stated that a plastic panel had partially detached from the windshield pillar. The contact stated that the plastic trim was held on by glue. The contact pulled over and removed the trim. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side and driver's side windshield pillar trim needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 70 MPH, the driver’s and passenger’s side windshield trim panel detached. Additionally, while driving, the roof rail detached. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA Hotline. The contact stated that the failure was related to NHTSA Action Number: PE23001 (Structure). The failure mileage was 98,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the roof of the vehicle. After a visual inspection, the contact became aware that the passenger’s side roof rack rail had detached from the roof. The vehicle was taken to the dealer and the contact was informed that parts for the repair were not available. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V316000 (Structure) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 99,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 55 MPH, the front driver’s and passenger’s side pillar covers detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 21V316000 (Structure) and stated that the pillar covers were not a part of the repair. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the front passenger’s side windshield trim detached from the vehicle. The contact also became aware that the front driver’s side windshield trim was loosened and almost detaching from the vehicle. The vehicle was taken to the dealer and the contact was informed that the windshield trims needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the windshield trim on the passenger’s and driver's side detached from the vehicle. The vehicle was taken to the dealer and the vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. The VIN was not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, she heard an abnormal sound near the windshield. The contact then stated that the windshield trim panel detached from the windshield. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the windshield trim panel was partially detached. The contact applied double-sided tape to prevent the windshield trim panel from completely detaching. The contact stated that the windshield trim panel had previously been replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 225,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving on the freeway approximately 70 MPH, the front passenger’s side windshield trim detached from the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 70,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the trim on the front windshield separated and detached from the vehicle. The dealer was contacted, and the dealer stated the failure was a known issue, and that there was no recall related to the failure. The manufacturer was contacted, and a case was filed. The failure mileage was 16,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the trim between the driver’s side door and the windshield detached and flew off the vehicle. The dealer and the manufacturer were notified of the failure. The dealer informed the contact that there were no recalls on the vehicle regarding the failure. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 64,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, a rattling noise was heard underneath the vehicle. Additionally, water was entering the vehicle from the roof rack. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 20V675000 (Suspension), 21V537000 (Suspension), and 21V316000 (Structure). The contact stated that after taking the vehicle to a local dealer for the recall repairs, he was made aware that there was no mechanic available to complete the needed recall repairs. The contact stated that he was rescheduled on two other occasions. The vehicle was not repaired, and the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. Parts distribution disconnect.

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the driver’s side windshield side trim loosened. The contact pulled over on the side of the road and placed the trim back in place, but the failure reoccurred. The dealer was contacted, and the dealer stated that the part was okay as-is. The manufacturer was contacted and stated that the vehicle needed to be inspected. The failure mileage was 110,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.

The contact owns a 2016 Ford Explorer. The contact stated that on two separate occasions; the windshield trim panels on the passenger’s and driver’s side detached from the vehicle. The contact replaced the parts himself; however, the failure returned less than a year after the initial failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

1. 2016 Ford Explorer transmission. shifting delays, grinding or jumping during acceleration, the car shaking on the road, or whistling noises or a burning smell coming from beneath the hood. 2. Ford Explorer carbon monoxide. There is a smell in the cabin. 3. Weather strip and trim on both sides of the windshield are coming off. This is a major safety issues if those trims come off and hit another car.

The contact owns a 2016 Ford Explorer. The contact stated that he noticed that the roof rail cover located on top of the vehicle had become loosened. The contact attempted to reattach the roof rail to the vehicle but was unable to attach the roof rail. The contact then stated that while his wife was driving at highway speeds, the roof rail detached from the vehicle without warning. The contact called the dealer who referred him to the manufacturer. The manufacturer provided a case number and referred him to the NHTSA. Upon investigation, the contact discovered NHTSA Campaign Number: 21V316000 (Structure) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that the side panels on the rear passenger’s and driver’s side doors were cracked. The contact indicated that the failed body parts were attached to the vehicle by glue. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and agreed to cover half the cost of repair. The contact was then referred to NHTSA for further assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 75 MPH, the windshield plastic trim piece detached from vehicle. There were no reported injuries. The vehicle was taken to the local dealer and the contact was informed that the plastic trim piece needed to be replaced. The vehicle was not repaired. While driving the other plastic trim piece detached. The manufacturer was not notified. The failure mileage was approximately 153,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, tapping noises were heard coming from the roof of the vehicle before the roof rack trim detached and hit another vehicle. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received a recall notification for NHTSA Campaign number: 21V316000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.