2016 FORD EXPLORER Structure Problems

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield trim on the passenger's side detached and flew off the vehicle. Additionally, the contact stated that while the vehicle was parked, the contact noticed that the passenger's door B-Pillar trim had detached and flown off the vehicle. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving on the highway at 65 MPH, the driver’s side A-Pillar trim detached. The vehicle was not repaired. The approximate failure mileage was 58,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving approximately 60 MPH, the B-pillar trim detached from the vehicle. The dealer was contacted. The manufacturer was not made aware of the issues. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the passenger’s side windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and a dealer representative arrived at the residence and diagnosed the vehicle and determined that the A-pillar trim retention clips had failed and needed to be replaced. The contact confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 122,573. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was taken to the dealer for the recall repair and the driver’s and passenger’s side A-pillar trim were fractured. The failure mileage was approximately 142,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side windshield exterior A-pillar trim had detached from the vehicle. The vehicle was taken to the dealer to be inspected. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield exterior trim fractured. In addition, the contact stated that the trim detached and was hitting against the vehicle. The contact feared the trim might detach and cause a crash. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 48,500. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while driving 65 MPH, the driver’s side exterior A-pillar trim detached from the vehicle and flew off into traffic. The vehicle was taken to a dealer where it was determined that the exterior A-pillar trim needed to be replaced; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 65 MPH, the A-pillar and B-pillar trims detached from the vehicle. The dealer was contacted. The manufacturer was made aware of the issue and a complaint was filed. The failure mileage was approximately 87,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign number: 24V031000 (Structure) and NHTSA Campaign number: 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH, the driver's side A-pillar detached from the vehicle. The brake pedal was depressed but failed to stop the vehicle immediately. The vehicle then crashed into the guardrail. The contact stated that the vehicle spun around, and went across the freeway and hit the guardrail on the other side, where it came to a stop. None of the air bags deployed. The contact suffered injuries to his back that did not require medical attention. A police report was not filed. The vehicle was towed to the residence, and then it was towed to the dealer. The insurance company was not notified. The contact stated that on a separate...

See attached document for complaint. From attached: I received this recall notice in February 2024. Notice stated the parts would be available in the "later half of 2024. We are now in the second quarter of 2025 and the parts are still not available. I was patiently waiting g for the parts as I had no real issue with my vehicle. Situation has changed are the part was violently ripped from my vehicle at 65 MPH while on the Garden State Parkway. I could not recover the part and have no idea if it struck another vehicle when it departed. It seen unreasonable have to wait 15 months for the parts to be delivered. To say nothing of the fact that the vehicle looks h01Tible with the part missing

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 55 MPH, there was an abnormal sound coming from the driver's side front A-pillar before the A-pillar trim was blown off the vehicle. The contact called the local dealer and was advised that the trim was not available, and another letter would be forwarded by the manufacturer when parts became available. The contact observed that the passenger’s side A-pillar trim was loosened, and called the dealer, and was advised that parts were not yet available. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the driver's side windshield exterior A-pillar trim detached from the vehicle. The contact stated that the passenger’s side A-pillar trim was detaching. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had parked and had stopped driving the vehicle due to the safety concerns. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 35,798. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim detached. The contact stated that the dealer had previously replaced the passenger's side A-pillar trim. The contact later received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a second dealer, Jim Tidwell Ford (2205 Barrett Lakes Blvd, Kennesaw, GA 30144), was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance with reimbursement for the replacement of the passenger's side A-pillar trim. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger’s side windshield trim clips detached and flew off. In addition, the contact was concerned that the driver's side windshield trim clips would detach and cause a crash. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that an appointment was scheduled for the recall repair; however, the contact received a text and was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 83,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front windshield A-pillar trim seals were deteriorating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim detached. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that on a separate occasion the passenger’s side A-pillar trim became loosened. The vehicle was not repaired after the most recent failure. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced the failure while driving approximately 50 MPH when the front passenger side A-Pillar detached from the vehicle. The vehicle was not repaired. The local dealer was notified of the failure. The failure mileage was 90,000.

The contact owns a 2016 Ford Explorer. The contact stated while her employee was driving 60 MPH, the exterior A-pillar trim detached from the windshield on two separate occasions. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, there was a loud clicking sound coming from the vehicle, and the exterior A-pillar trim detached from the vehicle. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the VIN was not included in the recall. The failure mileage was 152,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving on the highway at 75 MPH, the passenger’s side A-pillar trim clip detached, and the contact was not able to recover the part. There was no warning light were illuminated. The approximate failure mileage was 154,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar on the passenger’s side of the windshield had detached and was secured using packaging tape. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim had detached and was flapping against the window while driving. Additionally, the contact stated that the driver's side windshield exterior A-pillar trim was fractured. The vehicle was taken to the dealer, where the vehicle was inspected, and the contact was advised to keep applying tape to the trim. The dealer informed the contact that the parts were ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that the front driver's side and rear driver's side doors exterior upper molding was detaching. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side exterior A-pillar trim had detached from the window and flown off into traffic. On another occasion while driving at an undisclosed speed, the contact observed a vibrating sound coming from the passenger’s side windshield. The contact stated that the A-pillar trim was loose. The contact used tape to secure the trim. The vehicle was taken to a dealer, where it was discovered that there was a recall associated with the vehicle and that parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

The contact owns a 2016 Ford Explorer. The contact stated that water had entered the vehicle, and the inside of the windshield was freezing. There was an abnormal sound coming from the vehicle. The contact stated that the defrosted was inoperable. Additionally, the TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who blew out the tubes and replaced the water pump. The vehicle was repaired, but the failure recurred. The contact stated that after a rainstorm, water entered the vehicle from the sunroof. The vehicle was taken back to the dealer, where it was diagnosed that the sunroof track needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the repair was not yet available. The contact stated while driving 20 MPH and pulling into the line of a car wash, the contact noticed that a windshield exterior A-Pillar trim had separated from the vehicle. The contact informed the car wash manager and made a report of the issue. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but the manufacturer was unable to provide an anticipated date for part availability. The failure mileage was 100,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 70 MPH, the passenger’s side A-Pillar trim was ejected from the vehicle. The vehicle was not repaired. The local dealer was contacted. The failure mileage was 80,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the driver's side A-pillar trim was loose. The contact had not taken the vehicle to a dealer because the part was not yet available. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the driver's side A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was at a car wash, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted and replaced the A-pillar trim. The contact stated that after leaving the dealer after the repair, the driver's side A-pillar became loosened. The A-pillar trim was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on a separate occasion, while the vehicle was parked, the contact noticed coolant leaking from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the head gasket. The contact was informed that the water...

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer sent a tech to the residence to diagnose the vehicle. The contact was informed that the A-pillar trim retention clips had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the driver's side A-pillar detached from the vehicle. The local dealer was contacted and inserted the A-pillar trim back into place. The contact stated that on a separate occasion while driving 55 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was repaired with the trim being taped down. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer who removed the trim to determine if the trims were defective; however, the vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the driver's and passenger’s side A-pillar trims were loose, and tape was used to secure the trim pieces. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the driver's and passenger’s side A-pillar trims were loosened. The vehicle was not repaired. The failure mileage was 117,719. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the windshield trim was detaching on the driver’s and passenger’s side windshield. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 106,000. VIN tool confirms parts not available.