2015 FORD EXPLORER Structurebody Problems
124 NHTSA complaints on file
All Structurebody Complaints — Page 3
THE SUV IS ONLY 3 YEARS OLD WE BOUGHT IT NEW FROM THE LOT THEN. I NOTICED TODAY THE HOOD IS BUBBLING UP AND THE PAINT IS CHIPPING OFF. THIS DRIVERS DOOR IS CRACKING AT THE SEEM. VERY POOR QUALITY FROM FORD.
PASSENGER FRONT WINDOW SIDE PANEL HAS LIFTED FROM THE BOTTOM. I'VE TAKEN IT TO THE DEALER AND THEY SAY IT IS NOT A MANUFACTURER DEFECT? THEY REFUSE TO FIX IT FOR FREE??? LESS THAN TWO YEARS OLD WHEN IT CAME APART.
PASSENGER SIDE WINDSHIELD TRIM FLEW OFF WHILE TRAVELING ON THE HIGHWAY AT 70 MPH.
THE HOOD ON OUR 2015'S PAINT IS PEELING OFF. WE ARE TOLD THE SAME HOOD IS ON THE 2016 EXPLORER AND THERE IS A RECALL ON THE PAINT...WE HAVE BUMPER TO BUMPER WARRANTY. HOW DO WE GET THIS REPAINTED.
WIFE WAS DRIVING CAR ON HIGHWAY. DRIVER SIDE WINDOW MOLDING BLEW OFF WHILE GOING 60 MPH ON HIGHWAY. HAD TO SWERVE TO MISS IT. THIS IS THE SECOND TIME THIS HAS HAPPENED. IT HAPPENED LAST WEEK TO PASSENGER SIDE.
PASSENGER SIDE "A POST" WINDOW MOLDING BLEW OFF DURING HIGHWAY DRIVING AT 60MPH. MOLDING SHOWED NO SIGNS OF FAILURE PRIOR TO INCIDENT.
I STARTED WITH HEADACHES ,AND ALWAYS NASSAU, ALWAYS. TIRED ,WHEN I PUSH ON THE ACCELERATOR I SMELLED FUMES COMING OUT OF MY A/C ..I WAS DRIVING WIDE AWAKE ON 95 NORTH ,PROCESSING TO GO HOME .I WAS IN ORANGEBURG S.C.I HAD BEEN TALKING THROUGH MY RADIO CONNECTED BLUETOOTH, I HAD A LITTLE OVER A HOUR TO GO .A DEER .MY AIRBAGS ON THE DRIVER SIDE DEPLOYED BUT NOT THE PASSENGERS .AND THEY DID NOT STAY UP TO LONG ,A GODLY SMELL WAS COMING FROM MY CAR,.EVERYTHING LOOKED HAZY ,I GOT OUT OF MY CAR ,CALLED 911 ,I DID NOT GO TO HOSPITOL TIL NEXT DAY ,ALL I DID WAS SLEEP WAITING IN THE WAITING ROOM TO BE SEEN.I HAD X RAYS ALL KINDS OF TESTS DONE .I WAS HURTING PRETTY BAD .I STILL GET HEADACHES TIL THIS DAY .MY LUNGS HURT TOO .I'M SURE I HAVE BEEN POSITIONED BY CARBON...
AFTER EVEN A MODERATE RAINFALL, THE VEHICLE LEAKS IN THE FRONT PASSENGER FOOTWELL AND FROM THE MAP LIGHT. THE LEAKING PRIMARILY OCCURS WHEN THE VEHICLE IS PARKED IN OUR DRIVERS. 5 REPAIR ATTEMPTS OVER THE COURSE OF SEVERAL MONTHS, INCLUDING A FULL REPLACEMENT OF THE SUNROOF, HAVE NOT FOUND OR RESOLVED THE PROBLEM. THE VEHICLE NOW SMELLS OF MOLD.
EXHAUST FUMES ENTER CABIN WITH MODERATE TO HEAVY ACCELERATION THROUGH THE A/C SYSTEM AND IN RECIRCULATION MODE CAUSING NAUSEA AND HEADACHE.
AUGUST 24, 2015 I WAS DRIVING TO A 7:00 PM EXERCISE CLASS .I WAS TALKING TO MY MOTHER VIA BLUETOOTH WHEN I SUDDENLY BLACKED OUT AND DROVE ACROSS THE SERVICE ROAD AND ALL 4 LANES BOTH NORTH AND SOUTH OF 287 . I WAKE TO EMERGENCY RESPONDERS PULLING ME FROM THE CAR AND PUTTING ME INTO A AMBULANCE , MY MOTHER COULD HEAR ALL OF THIS. I WAS TAKEN TO HOSPITAL AND HAD MULTIPLE TESTS RUN BUT NOTHING WAS FOUND . AFTER I WAS DISCHARGED I HAD SEVERAL MORE TESTS RUN AND AGAIN NOTHING WAS FOUND. $18,000 DAMAGE TO CAR , MEDICAL BILLS , MISSED WORK AND I HAD TO RETEST TO KEEP MY DRIVERS LICENSE BUT I NEVER COULD FIND A CAUSE. SPRING 2017 A FRIEND SENT ME A ARTICLE ABOUT FORD EXPLORERS LEAKING CARBON MONOXIDE INTO THE CABINS . THIS MADE COMPLETE SENSE. I PURCHASED A DETECTOR AND...
THE VEHICLE WAS TESTED AND FOUND TO HAVE 30 PPM OF CO IN THE VEHICLE WHILE IN OPERATION.
DURING THE USE OF THE VENTILATION SYSTEM THE CABIN OF THE VEHICLE WILL FILL WITH EXHAUST ODOR WHILE SITTING STILL OR DURING MOVEMENT DOWN ALL ROADS. THIS SMELL GROWS THE MORE THE VEHICLE SPEEDS UP. THE VEHICLE HAS 30K MILES. THIS VEHICLE IS A QUICK RESPONSE VEHICLE FOR AN EMERGENCY SERVICES ORGANIZATION.
SINCE PURCHASED BRAND NEW IN 2015, WE NOTICED WHEN ACCELERATING THAT THERE WAS AN EXHAUST SMELL INSIDE THE CAB WITH THE WINDOWS CLOSED. WE ALSO NOTICED ON LONG TRIPS WE WOULD GET HEADACHES AND FEEL SLEEPY/WEAK. CALLED THE DEALER AND COMPLAINED ABOUT EXHAUST ODOR, AND WAS TOLD IT WOULD BE 600-700 DOLLARS TO RESEAL THE CAB AND DO SOME OTHER REPAIRS. I FEEL THIS IS NOT FAIR AND THIS IS A DEFECT THE VEHICLE HAD SINCE NEW.
THE FRAME AROUND THE FRONT WINDOW FLIES OFF. THE RIGHT SIDE (ABOUT 2 FOOT PIECE) FLEW OFF WHEN DRIVING DOWN THE INTERSTATE ABOUT 2 MONTHS AGO. THE LEFT SIDE FLEW OFF LAST WEEK WHILE AGAIN DRIVING DOWN THE INTERSTATE. THIS COST SEVERAL HUNDRED DOLLARS EACH TO REPLACE AND IS A SAFETY HAZARD. IN LOOKING ONLINE THERE HAVE BEEN MULTIPLE COMPLAINTS.
AFTER 2 YEARS OF USE THE PAINT ON THE FRONT OF THE HOOD IS BUBBLING. CLEARLY THIS IS A MANUFACTURING DEFECT AS THIS IS A GARAGE CAR AND HAS BEEN TAKEN CARE OF. ON THE ADVICE OF CUSTOMER SERVICE, I TOOK THE CAR TO THE DEALERSHIP WHO INDICATED THAT THIS IS NOT A UNCOMMON ISSUE. THE DEALERSHIP TOLD ME TO SPEAK TO CUSTOMER SERVICE AGAIN. SO, I CALLED THE FORD CUSTOMER NUMBER AND SPOKE TO JANET WHO CONTINUED TO REPEAT THAT THEY ARE NO LONGER RESPONSIBLE FOR THE DEFECT BECAUSE IT SHOWED UP AFTER MY ALLOTTED MILEAGE FOR WARRANTY. SHE REFUSED TO ALLOW ME TO SPEAK TO A SUPERVISOR AND SAID THEY WOULD CONTACT ME WITHIN 1 BUSINESS DAY. I AM STILL WAITING FOR THAT CALL. AFTER THE DISTURBING CALL WITH JANET, I SPOKE WITH ANTOINETTE AND SHE TOLD ME SHE WOULD SPEAK TO THE SERVICE SUPERVISOR AND GIVE ME...
EXHAUST FUMES ENTERING INSIDE CAR WHEN AIR CONDITION IS ON. HAD CAR SERVICED TOLD FORD DEALER OF PROBLEM, THEY CHANGED AIR FILTER STILL HAVE PROBLEM.NOW IT IS ALL OVER NEWS THERE IS NO FIX FOR THIS PROBLEM. DOSNT MATTER WHETHER CAR IS IN MOTION OR NOT.
HAVE BEEN HEARING A VIBRATION SOUND COMING FROM THE DRIVERS SIDE WINDSHIELD FOR ABOUT A WEEK BUT COULDN'T FIND THE SOURCE OF THE SOUND. TODAY, WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE BLACK MOLDING FROM THE DRIVERS SIDE WINDSHIELD FLEW OFF. LUCKILY, THERE WAS NOBODY BEHIND US WHEN IT HAPPENED. WHEN WE WERE ABLE TO STOP AND INSPECT IT, IT WAS CLEAR THE MOLDING HAD BROKEN AT THE CLIPS AND THE VIBRATION SOUND HAD BEEN COMING FROM THERE. *TR
EXHAUST FUMES ARE ENTERING THE CABIN. THIS HAPPENS MOSTLY UNDER HEAVY ACCELERATION WITH THE AC RUNNING. RECENTLY THE EXHAUST FUMES WILL ENTER THE CABIN SITTING AT A STOP LIGHT IF THE WINDOWS ARE OPEN. THE DEALER HAS PERFORMED ALL FORD RECOMMENDATIONS INCLUDING SEALING OF BODY PANEL SEAMS AND REPLACING EXHAUST TIPS. EXHAUST FUMES IN THE CABIN CANNOT BE SAFE.
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT NOTICED A MUSTY MOLD ODOR THAT PROGRESSED INTERNALLY DUE TO VARIOUS SEAMS AND SEALS THAT PREMATURELY FRACTURED AND CAUSED WATER INTRUSION. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR DIAGNOSTIC TESTING, BUT THE FAILURE CONTINUED. THE DEALER WAS UNABLE TO PREVENT THE FAILURE AFTER LEAKS NEAR THE SUN ROOF. THE FRONT SEALS AND THE REAR SEALS LEAKED WATER FROM VARIOUS LOCATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A FIFTH TIME, BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
MY WIFE AND I PARK OUR 2015 FORD EXPLORER XLT IN THE PARKING AREA IN FRONT OF OUR HOUSE. IN ORDER TO GO ANYWHERE, WE NEED TO BACK IT OUT OF ITS PARKING SPOT, REVERSE-TURN TO THE RIGHT, APPLY THE BRAKES, PUT THE VEHICLE IN DRIVE, AND FINALLY DRIVE FORWARD ON THE DRIVEWAY UNTIL REACHING THE STREET. THIS MORNING, MY WIFE PLANNED TO GO TO THE STORE. SHE ENTERED THE VEHICLE, STARTED IT, PUT IT IN REVERSE, AND PROCEEDED TO BACK OUT OF THE PARKING SPOT. AS USUAL, SHE APPLIED THE BRAKES TO STOP THE CAR AND PUT IT IN DRIVE, BUT UNFORTUNATELY, THIS MORNING THE BRAKES DID NOT RESPOND. SHE APPLIED THE BRAKES A FEW MORE TIMES TO NO AVAIL. AFTER THAT DID NOT WORK, SHE APPLIED THE EMERGENCY BRAKE, WHICH DID NOT DO ANYTHING EITHER. FINALLY, SHE TURNED OFF THE ENGINE AND PUT THE CAR IN PARK, WHICH...
WHEN DRIVING AT HIGHER SPEEDS POSTED AT 60, 65 MPH, ETC ON OPEN HIGHWAYS THERE IS A VERY LOUD NOISE ACROSS FRONT WINDSHIELD. CANNOT OPERATE THE RADIO UNLESS VOLUME IS SO HIGH THAT CANNOT TALK OR HEAR. CONCERN THAT WINDSHIELD MAY NOT BE SEALED PROPERLY.
***BLF NOTE: CONTACT THE CONSUMER TO OBTAIN THE VIN AND MODEL YEAR. 3-29-2016*** HIGH TECH KEY DEVICE IN MY POCKET ,CAR IS LOCKED . WHILE I WAS PUMPING GAS ,SOMEONE ENTER THE CAR ON THE OPPOSITE SIDE,STOLE MY PURSE INSIDE OF COMPARTMENT BOX NEAR THE DRIVER SEAT .THOSE LOCKS DO NOT PROVIDE SAFETY .AS LONG THE DEVICE IS AROUND ,ANYONE CAN OPEN THE CAR .THIS IS A CRUCIAL PROBLEM .THE CONTROL DEVICE MUST WARN THE PERSON HOLDING IT , THAT SOME OTHER ACTIVITIES ARE IN PROGRESS .I BELIEVE THAT WILL SAVE SOME UNNECESSARY LOST OF BELONGINGS , OR WORSE ,THE LOST OF SOMEONE'S LIFE .I HOPE TO SEE IN THE NEAR FUTURE ,A MANUFACTURER'S RECALL OF THESE CAR KEY DEVICES.PLEASE LET THESE UNFORTUNATE EVENTS BE KNOWN BY THE PUBLIC .I AM SURE THAT I AM NOT THE ONLY VICTIM.THE VEHICLE WAS NOT IN MOTION AND WAS LOCKED.
DRIVING HOME UP A HILL WITH A NEWLY PURCHASED 2015 FORD EXPLORER MY WIFE AND I NOTICED A BAD SMELL LIKE EXHAUST FUMES; WE PUT THIS DOWN TO THE NEW ENGINE/EXHAUST BURNING OFF ANY FACTORY GREASE ETC. SUBSEQUENT TRIPS WITH ALL OF MY FAMILY IN THE SUV WE ALL EXPERIENCED A FOUL EXHAUST AND SULFUR SMELL WHEN GOING UP A HILL OR ACCELERATING ABOVE 3K RPM; THERE WERE NO OTHER VEHICLES IN FRONT OF US TO BLAME FOR THE ODOR. WE HAVE TAKEN THE SUV TO THE DEALER 4 TIMES NOW AND THEY IN CONJUCTION WITH FORD TECHNICAL SUPPORT CANNOT FIND THE ROOT CAUSE. THEY HAVE REPLACED/ INSTALLED: EGR VALVE COVER (TECH BULLETIN), BOTH EXHAUST DOWN PIPES, FRONT TRANSFER CASE. THE DEALER HAS NO TEST EQUIPMENT TO FIND THE PROBLEM OR CONFIRM WE ARE SMELLING ENGINE EXHAUST CONTAINING TOXIC GASES INCLUDING CO.
I AM GOING INTO THE 5TH MONTH OF LEASING MY 2015 FORD EXPLORER AND I AM NOT HAPPY WITH THIS VEHICLE. CURRENTLY THE ODOMETER READS 2,100 MILES AND THEY WERE NOT ENJOYABLE MILES. I HAVE TO SAY THAT THIS 2015 EXPLORER HAS THE WORST DESIGN ON THE INSIDE THAT I'VE EVER SEEN. THE OUTWARD VISIBILITY FROM THE DRIVER'S SEAT FOR THE FRONT AND REAR OF THIS VEHICLE IS SEVERELY COMPROMISED BY THE HUGE C PILLARS WHICH CREATE BLIND SPOTS WITHIN THE VEHICLE. ALTHOUGH THIS MODEL HAS BLIS, I'VE ALMOST BEEN IN 2 COLLISIONS BECAUSE I CANNOT SEE MY RIGHT SIDE REAR OR LEFT SIDE REAR DUE TO THE FAULTY DESIGN OF THE INTERIOR OF THE VEHICLE. THE BLIS SYSTEM DID NOT WARN ME THAT THERE WAS A TRACTOR TRAILER APPROACHING ME ON THE LEFT SIDE. THIS IS A PROBLEM THAT THE DEALER CANNOT REMEDY. THIS IS A FACTORY DESIGN FLAW...
Other 2015 FORD EXPLORER Problem Areas
Unknown Or Other
390 complaints
Steering
328 complaints
Structure
232 complaints
Engine
224 complaints
Fuelpropulsion System
86 complaints
Electrical System
85 complaints
Air Bags
83 complaints
Power Train
79 complaints
Suspension
78 complaints
Back Over Prevention
60 complaints
Seat Belts
37 complaints
Engine And Engine Coolingexhaust System
33 complaints
Engine And Engine Cooling
25 complaints
Service Brakes
24 complaints
Visibilitywiper
22 complaints
Electronic Stability Control Esc
17 complaints
Exterior Lighting
16 complaints
Seats
16 complaints
Vehicle Speed Control
15 complaints
Wheels
15 complaints
Back Over Prevention Sensing System Camera
10 complaints
Structureinterior Panelsdoor
8 complaints
Visibilitywindshieldcritical Fasteners
7 complaints
Back Over Prevention Rearview System Braking
6 complaints
Fuel System Gasoline
6 complaints
Back Over Prevention Warnings
5 complaints
Steeringelectric Power Assist System
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Forward Collision Avoidance Warnings
4 complaints
Steeringrack And Pinion
4 complaints
Structurebodyroof And Pillars
4 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Parking Brake
3 complaints
Visibilitywindshield
3 complaints
Engine And Engine Coolingcooling Systempump
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Service Brakes Hydraulic
2 complaints
Structurebodydoor
2 complaints
Tirespressure Monitoring And Regulating Systems
2 complaints
Traction Control System
2 complaints
Visibility
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Air Bagssrs Malfunction Warning Lamplight
1 complaint
Back Over Preventiondisplay Function
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systembody Control Modulebcm
1 complaint
Engine And Engine Coolingengine
1 complaint
Engine And Engine Coolingenginegasolineturbosupercharger
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipment Adaptivemobility
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Exterior Lightingheadlights
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Gasolinefuel Injection Systeminjectors
1 complaint
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
1 complaint
Latcheslockslinkages
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Traindrivelinechainbelt
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicpower Assistelectric
1 complaint
Steeringgear Box Other Than Rack And Pinion
1 complaint
Steeringsteering Control Module
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structurecritical Fasteners
1 complaint
Structureinterior Panelssun Visor
1 complaint
Suspensionrear
1 complaint
Tires
1 complaint
Wheelslugsnutsboltsstuds
1 complaint