2023 FORD ESCAPE Electrical System Problems

My ford escape has an ongoing safety issue where the instrument cluster shuts off while driving and the dealership has not been able to fix it.

The contact owned a 2023 Ford Escape. The contact stated that the infotainment center would display a black screen, and while doing so, the radio would continue to play. The contact stated that while driving at different speeds, the trunk would suddenly open, causing the contact to have to pull over and close the trunk in order to continue to drive. The failure occurred 3 times while the vehicle was parked at home. There would be a burning odor emitting from the vehicle intermittently; however, there would be no smoke or indication of where the smell was coming from. While parked at home and unoccupied, the rear window suddenly shattered, and the vehicle caught on fire. The fire department was called and extinguished the fire. The fire department and the insurance company had determined the vehicle would be totaled; however, an official determination had not been provided. A police report...

HI, Vehicle is under a second recall for the High Voltage Battery potential fire hazard. The first recall lasted 7 months before a potential fix. The second recall was issued in November with no fix available yet. Received second recall identical to first recall indicating a fire risk with no apparent fix. I have requested Ford buyback the vehicle, but it fell outside the 18 month NYS Lemon Law. They have refused. They have no fix and will not provide a loaner until it is fixed. The original vehicle electric range was between 38 and 40 with a window sticker range of 37. It is now down to around a range of 20 on full charge with an actual driveable of about 16. I have asked both Ford and delivering dealership to replace the High Voltage Battery pack as it has seriously deteriorated. Ford refuses to allow dealer to replace...

Accessory protocol interface module went out screen went dark. No recall on my vin but should be. Problem appeared 12/26/2025 and has been inspected by Peach State Ford.

My 2023 Ford Escape Plug-In Hybrid has experienced repeated high-voltage battery safety issues and prolonged loss of intended function. In February 2025, Ford notified me under recall 24S79 that I must immediately stop charging the vehicle due to the risk of internal battery cell short, potential battery thermal venting, and fire. That “do not charge” instruction lasted approximately six months, eliminating the core plug-in hybrid functionality of the vehicle. Ford originally stated the remedy would be available in Q2 2025, but the repair was not completed until late August 2025. The recall documentation stated that an internal battery cell short could cause the “Stop Safely Now” warning and sudden loss of motive power, which presents a serious safety risk while driving, especially when transporting my family. During the “do not charge” period the vehicle’s plug-in hybrid capability was unusable, and Ford acknowledged the risk of fire and loss of power....

my 2023 ford edge caused burns to the back of my legs. i was unaware until my grandma informed me that something was wrong with my legs. i noticed when i got the car 2 months ago level 3 of the seat warmer was way to hot like i felt it burning. so i only used on setting 1 or 2 and did not feel the burning sensation like when used on 3 but somehow my legs are burned

Campaign 23B56 Description Inspect front door check-arm reinforcement spot welds Next Steps Contact your dealer for next steps. ---------------------------------------------------------------------------------------------------------------- Recall Action Soon Issue Since 03-14-2025 Drivers side seat buckle replacement For More Information Telematics Generated Issue Recall Action Soon Issue Since 11-08-2024 Inspect front door check-arm reinforcement spot welds For More Information

The contact owns a 2023 Ford Escape. The contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of automotive power, and the steering wheel became difficult to turn in either direction. The contact stated that the messages "Electrical Power Saver Active" and "Service Charging System Warning" were displayed on the instrument panel. In addition, the contact's husband stated that the vehicle failed to come to a complete stop as intended, and the brake pedal felt firm while being depressed. The vehicle was towed to a local dealer and remained for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,338.

12v battery system failure to keep 12v battery that boots operating system of car charged. This leads to a vehicle that cannot be started or moved unless jump started. This has happened daily, and sometimes multiple times a day, requiring a jump pack to get the car to turn on. This issue has been reproduced and confirmed via multiple revised manufacturer TSBs. This has likely been inspected by the ford dealership that sold the used vehicle to me. Multiple safety warnings appear when the vehicle determines the 12v battery is not sufficiently charged.

The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed whenever parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Ford Escape. The contact stated while the vehicle was parked, the check engine warning light illuminated. The contact took the vehicle to the dealer where the vehicle was diagnosed, and it was determined that rodents had damaged the coil wiring. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,106.

The contact owns a 2023 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the RPM was not increasing on the gauge on the instrument cluster. There was no warning illuminated. The contact stated that the failure was intermittent but became a recurring failure. Additionally, the contact reported several electrical failures. The contact stated that the instrument cluster was blank, and the windows failed to respond while attempting to raise or lower the windows. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission software needed to be re-flashed, and the 12-Volt battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The dealer replaced the 12-Volt battery;...

Summary of Issues: 1. March 2024 – First Incident: •Warning lights appeared on the dashboard while driving (including ABS and power steering). •Vehicle was taken to Camelback Ford. •Dealership diagnosed a software update failure due to low voltage. •Battery was recharged, software updated, and codes cleared. ⸻ 2. April 6, 2024 – Battery Replacement: •Vehicle continued to experience electrical issues. •Battery was replaced by dealership under warranty. ⸻ 3. June 11, 2024 – Second Incident: •Dashboard warning lights returned. •Dealership again cleared codes, no new repair or replacement performed. •Explanation given was “modern cars have more computers” and that these issues were “normal.” ⸻ 4. July 12, 2024 – Third Incident: •While stopped at a red light, the entire dashboard shut off and restarted on its own. •Engine remained on, but the sudden blackout raised serious safety and reliability concerns. •Vehicle was not moved after the incident. •Dealership advised to...

I purchased a Ford Escape 2023 in Green Bay, Wisconsin on [XXX] from Dorsch Ford Dealership. On October 7, 2023 I tried to start my vehicle and the battery was drained/dead. This continued through January of 2024, and I received a new battery. I thought the problem was fixed. Not so, and it has continued throughout the past two years. My vehicle will go into Deep Sleep Mode at different times of the day. I have to drive it to regenerate the battery. At times I do not even have lights when I start the Ford Escape. I have taken it to a Ford Dealership in Appleton. I am suppose to go again on March 25, 2025 and it will be my tenth time. The service person stated why should I even come because they can not find the problem. There is a parasitic draw and it needs to be...

The contact owns a 2023 Ford Escape. The contact stated while driving 40 MPH, the "Blind Spot Detection System Fault" message was displayed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the trailer tow wiring harness (Part Number: LX6Z-15A416-B). The contact was informed that the wiring harness was damaged by the heat shield. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 9,000.

While driving on an interstate, the Instrument cluster / digital gauge cluster screen behind my steering wheel turned off. I was driving with my adaptive cruise control on when all of a sudden I see the screen go black and I was no longer able to see how fast the car was going, the engine temperature, or how much fuel I had, as well as all of the other metrics on that dashboard. The car never lost power, because the entertainment screen in the middle of my dash remained on and responsive during the short period of time that my instrument cluster screen was off, and I never lost power steering. Instinctively, I pressed on the break pedal and pulled off of the road onto the shoulder, so I’m not sure if the cruise control would have stayed on. After a few minutes on the shoulder, the instrument cluster screen...

The contact owns a 2023 Ford Escape. The contact stated that upon starting the vehicle, the center console display remained off. The contact was able to continue driving the vehicle however, the center console and the display was independently turning on and off. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

The contact owns a 2023 Ford Escape. The contact stated on several occasions while driving, or while the vehicle was parked, all four doors locked inadvertently with the keys inside the vehicle. The contact stated the hatch failed to lock securely and there was no other way to get into the vehicle. The emergency brake light had illuminated. In addition, the contact stated that the cruise control was inoperable. The vehicle was taken to a local dealer where it was diagnosed but the vehicle could not be repaired on several occasions. The contact stated that a systems update was performed; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

Quite often, the display screen for the back up camera does not turn on at all. It will also go blank during use at times.

See attached document for complaint

On 1/29/24, I drove around town to run errands and on my second stop, I tried starting the car and it would not start, but it went into "accessory mode". I received SEVERAL warnings: Pedestrian Sounder, Memory Recall Failure, Front Collision Sensors, Tractions Control, Check Engine Light, etc. It also stated it would sound an alarm if we tried turning it on again. I sat there for 10 mins and tried turning it on after getting in and out of the car, looking underneath to see if oil or gas was leaking, which nothing was leaking. I kept trying to start the vehicle with no success, still getting the warnings. My spouse arrived after 15 mins and when she opened the hood and wiggled some cables around, we were able to start the car up and it was like it went through a factory reset as the memory for the...

Engine does not start or crank. It is available for inspection upon request. Pregnant wife and child were left stranded in the cold until I could pick them up. Problem has occurred on three separate occasions: 6/29/23 - No DTCs generated, Ford dealership did not do any work 9/22/23 - No DTCs again, but Ford dealership replaced a module and cleared other codes 1/29/24 - No DTCs. Dealership cleared other codes and informed of Ford SSM 52179 2023 Escape/Corsair - Intermittent No Crank/No Start Condition With Various Lost Communication DTCs Stored In Various Modules And Multiple Illuminated Warning Indicators Displayed In The IPC - Built On Or Before 07-Sep-2023. Dealership explained other customers have had complaints and Ford has no solution and is telling dealerships to return the vehicles to customers. Vehicle has not been inspected by any other party, including manufacturer, other than the dealership. There are messages for...

Unknown

New 2023 Ford Escape purchased Dec 15, 2023. While accelerating onto expressway- get an error flashing "Engine Coolant Over temperature - service vehicle soon"

3 times, either merging on the highway or full throttle, vehicle screams overheat warning with wrench light for a couple of seconds and disappears. No limp mode or smoke at all. And coolant level is at MAX. No clue is this some sort of glitch or engine failure? Vehicles drives amazing and power is great. Maybe it’s a software glitch?

Vehicle has a 1.5L dragon 3 cylinder. When passing vehicles, on 3 occasions it throws codes that says that the engine has an engine overheated issue, service asap, and goes into a limp mode which does not give you any time to get to safety before your speed is dropped below 55 mph. It will not go out of limp mode until you completely shut off the vehicle and wait 5 or so minutes and turn it back on. Even after it stays in a limp mode capacity and does not easily get back up to highway speeds. The certified dealership service department has had my brand new vehicle 7 weeks with no resolution. Car was bought with 16 miles on the odometer, on August 25th, 2023, at 650 ish miles on September 6th it happened the 1st time. The 2nd time was on September 14th, 3rd time September 15th,...

As I was driving home with about 5 minutes to go, in my brand new (2 week old)2023 Ford Escape, I smelled something burning. I pulled over and saw smoke so I turned off the car and got out. As I got out of the car I looked under and saw fire. I got away from the car and as I did, the fire kept growing and growing from under the hood. The fire went high enough to hit the trees on the side of the roasd. The police and fire department came and were able to put out the fire but not before the car was distroyed. There were no warning lights or any other symtoms of a problem prior to smelling burning. The Ford company has not responded to me from the day my wife spoke to a representative on Monday, October 2nd. The car fire was on...