2023 FORD ESCAPE Forward Collision Avoidance Adaptive Cruise Control Problems

Accessory protocol interface module went out screen went dark. No recall on my vin but should be. Problem appeared 12/26/2025 and has been inspected by Peach State Ford.

The contact owns a 2023 Ford Escape. The contact stated while driving 60 MPH, the Adaptive Cruise Control altered the speed after detecting the number on the Minnesota county road sign ending in the number 5. The Adaptive Cruise Control was changed without warning. The vehicle gradually accelerated after the failure. While driving at slow speeds, the speeds spontaneously increased from 30 MPH to 50 MPH. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline. The failure mileage was approximately 19,280.

At any random time, all sensors fail. Blind spot systems, parking sensors, pre-collision assist, front camera fault, cross traffic system, cruise control, lane assist, auto headlights. Returned to the dealership multiple times, with no resolution. All sensors continue to fail, with no immediate fix available, according to Ford, until the fourth quarter. So, I am left with an unrepairable vehicle to drive in the already dangerous central Texas traffic. The problem has been confirmed at Leif Johnson Ford, 501 E. Koenig, Austin, Tx 78751. Main #512-454-3711, Service #512-454-3767, and reported to Ford Care at 800-392-3673

After reviewing my owner’s manual on my newly purchased vehicle, I was shocked at how quickly and unexpectedly I was propelled from 75mph to 105mph because of a new-to-me feature on this model. I was surprised and moreover shocked that a system like this is mass-produced and sold worldwide. Seems like the manufacturer should provide proper training materials and not just the dealer telling me to Youtube it. I fear for my life every time I get behind the wheel. If someone unassumingly were to drive this vehicle without becoming accustomed to they ways it operates, I fear of what horrible accidents may result. I wish I could give the car back but the dealership won’t do anything for me. So I felt it necessary to make this report. Hopefully the features on this particular model of a major vehicle manufacturing brand are re-examined. Something just doesn’t seem right with...