2011 FORD EDGE Structurebodydoor Problems
79 NHTSA complaints on file
All Structurebodydoor Complaints — Page 2
"PASSENGER DOOR AJAR" INDICATOR INTERMITTENTLY COMES ON AND REQUIRES SEVERAL HARD DOOR SLAMS TO REMOVE IT. ASIDE FROM BEING VERY ANNOYING, THIS IS A POTENTIAL SAFETY ISSUE FOR THE FOLLOWING REASONS; 1. WHEN THE DOOR AJAR INDICATOR IS ON, THE DOORS WILL NOT AUTOMATICALLY LOCK AND CANNOT BE LOCKED MANUALLY, 2. THE INTERIOR DOME LIGHT COMES ON AND CANNOT BE TURNED OFF. THIS IS ESPECIALLY HAZARDOUS AT NIGHT. 3. I HAVE BEEN TOLD THE AIRBAGS WILL NOT DEPLOY IF THE DOOR AJAR INDICATOR IS ON. THIS ISSUE HAS APPARENTLY BEEN A PROBLEM FOR SEVERAL YEARS FOR FORD AND THE PROBLEM HAS NOT BEEN CORRECTED. THERE ARE MANY POSTS AND YOU TUBE VIDEOS ADDRESSING THE PROBLEM. I PLAN TO HAVE THE DEALER REPLACE THE SENSOR, BUT I MAINTAIN THAT THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THE DEVICE. *TR
THE "DOOR IS AJAR" (LEFT REAR) WARNING LIGHT IS ON EVEN THOUGH THE LEFT REAR DOOR IS PROPERLY CLOSED AND LOCKED. *TR
DRIVERS DOOR AJAR SWITCH MALFUNCTION CAUSING LOCKS TO MALFUNCTION. *TR
WHEN THE DRIVER SIDE DOOR IS SHUT, THE DRIVE SIDE DOOR WARNING LIGHT STAYS ON. IT WILL NOT GO OUT UNTIL THE VEHICLE IS TURNED OFF. ONCE THE VEHICLE IS TURNED OFF, THE INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES. WE HAVE TO CHECK THE VEHICLE PERIODICALLY TO BE SURE THEY TURN OFF. WHEN VEHICLE IS PARKED OUTSIDE AND NO ONE IS NEAR THE VEHICLE, THE ALARM WILL GO OFF INTERMITTENTLY. THIS HAPPENS DURING THE DAY AND AT NIGHT. IT SEEMS TO HAVE STARTED AFTER THE DRIVER SIDE DOOR WARNING LIGHT STARTED STAYING ON. OUR VEHICLE IS OUT OF WARRANTY. WHEN I CALLED MY LOCAL FORD DEALER, THEY STATED THEY SEE THE PROBLEM WITH THE DRIVER SIDE DOOR WARNING LIGHT A LOT BUT THERE IS NO RECALL ON IT. THE REPAIR CAN BE AS MUCH AS $500.00. *TR
DOOR AJAR SENSOR DOES NOT WORK PROPERLY ON THE DRIVER'S SIDE FRONT DOOR. THE SENSOR SAYS THE DOOR IS AJAR, BUT IT IS NOT, AND WILL NOT GO OFF EVEN AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES. THE INTERIOR LIGHTS STAY ON, WHICH IS A HAZARD WHEN DRIVING AT NIGHT. *TR
THE DOOR AJAR INDICATOR SHOWS DRIVERS SIDE DOOR OPEN EVEN THOUGH IT IS COMPLETELY CLOSED. IT KEEPS THE DOORS FROM LOCKING WHICH IS A SAFETY ISSUE. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL FORD MODELS. FORD SHOULD ISSUE A RECALL FOR THE DEFECTIVE SWITCHES. *TR
DRIVER DOOR AJAR ERROR. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE INDICATOR REMAINED ILLUMINATED EVEN WHEN THE CONTACT SLAMMED THE DOOR CLOSED MULTIPLE TIMES. AS A RESULT, THE DOORS WERE UNABLE TO BE LOCKED. WHILE DRIVING AND REACHING A CERTAIN SPEED, THE DOORS WOULD LOCK AUTOMATICALLY AND THE INDICATOR WOULD DIM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
DOOR AJAR LIGHTS CONSTANTLY ON SAYING DOORS ARE OPEN. LIGHTS STAY ON BECAUSE IT THINKS DOORS ARE OPEN. CANNOT LOCK FROM KEYLESS ENTRY PAD. THIS HAPPENED ABOUT A YEAR AGO NOT SURE OF DATE THAT'S WHY I DIDN'T LIST. IT IS DRIVERS DOOR AGAIN AND REAR PASSENGER DOOR. TWO AT A TIME! REAR DOOR IS HARDLY USED. VERY DISGUSTING AND COSTLY REPAIRS AGAIN . *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE AUTOMATIC DOOR SYSTEM WAS DEFECTIVE AND WOULD INDICATE THAT THE DOOR WAS OPEN WHEN IT WAS ACTUALLY CLOSED. THE AUTOMATIC DOOR LOCK SYSTEM FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 47,000.
DRIVER DOOR SAYS IT'S OPEN WHEN IT'S NOT. *TR
DRIVER DOOR AJAR LIGHT COMES ON WHEN DOOR IS CLOSED AS WELL AS WHILE VEHICLE IS MOVING. INTERIOR AS WELL AS PUDDLE LIGHTS COME ON. FREQUENT SLAMMING IF DOOR TO TRIGGER SENSOR DOES NOT WORK. UNABLE TO TURN LIGHTS OFF. PROHIBITS DOORS FROM LOCKING WHILE VEHICLE IS IN MOTION. SERIOUS SAFETY CONCERN. *TR
DOOR IS AJAR WARNING DOES NOT CLEAR EVEN AFTER REPEATED CLOSING OF DOORS. THIS CAUSES INTERIOR LIGHTS TO STAY ON AND DOORS NOT TO AUTOMATICALLY LOCK WHEN DRIVING. *TR
VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER SIDE DOOR IS CLOSED. THE DOOR AJAR LIGHT STAYS ON, CAUSING THE INTERIOR LIGHT TO STAY ON, AND PREVENTING THE DOORS FROM LOCKING WHILE TRAVELING. THE DEALERSHIP SERVICE DEPARTMENT STATED THIS IS A COMMON PROBLEM THAT REQUIRES THE LATCH BE REPLACED. *TR
DOOR AJAR STAYS ON AFTER DOOR CLOSED. *TR
THE FRONT DOOR AJAR SENSOR OR LATCH HAS BEEN OFF AND ON NOT WORKING. THE LIGHT DOOR AJAR LIGHT COMES ON YOU HAVE TO EITHER SLAM THE DOOR OR OPEN AND SHUT IT OVER AND OVER AGAIN NOW TO GET THE DOOR AJAR LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO SHUT OFF. WHILE THE DOOR AJAR IS ON THE DOORS WILL NOT LOCK WHILE DRIVING. THE OTHER PROBLEM IS THE INTERIOR LIGHTS WILL NOT GO OFF AFTER PARKING THE CAR WHICH I AM AFRAID WILL END UP KILLING THE BATTERY. WHY HAS THERE NOT BEEN A RECALL ON THIS? THERE IS A DANGER WITH THE LOCKS NOT BEING ABLE TO LOCK AND THE RISK OF A BATTERY DYING. *JS
THE DRIVER'S DOOR AJAR SENSOR STAYS ON AND YOU WILL HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES BEFORE IT GOES OUT AND SOMETIMES THAT DOESN'T WORK. MY FIRST INCIDENT WAS WHEN MY CAR WAS LESS THAN A YEAR OLD (EARLY 2012) AND I TOOK IT BACK TO THE DEALER AND IT WAS SUPPOSE TO BE REPLACED. THEN IN MARCH OF 2014, THE SAME THING HAPPENED AGAIN. SO WHEN I WENT IN FOR AN OIL CHANGE I EXPLAINED THE PROBLEM AND THEY SAID THAT THEY WOULD CLEAN IT AND GO FROM THERE. JUST 2 SHORT WEEKS LATER IT STARTED HAPPENING ONCE AGAIN SO THIS TIME I HAVE RETURNED THE CAR AND THEY WANT TO CHARGE ME A $100 DEDUCTIBLE TO DO THE WORK. I ASKED WHY BECAUSE I HAVE EXTENDED WARRANTY AND HE EXPLAINED THAT CERTAIN ITEMS ARE COVERED BUT WITH A DEDUCTIBLE FEE. THIS PROBLEM SHOULD BE CONSIDERED...
DOOR AJAR SENSOR STAYS ON EVEN WHEN DOOR IS CLOSED RESULTING IN LIGHTS STAYING ON.WITH THE NUMBER OF COMPLAINTS ON THIS ISSUE ,FORD SHOULD ISSUE A RECALL. *TT
THE DOOR AJAR LIGHT HAS BEEN COMING OFF AND ON EVEN WHEN THE DOOR IS SHUT. SOMETIMES 5-10 CLOSINGS WILL SHUT THE DOOR AJAR LIGHT OFF. MOST OF THE TIME MY DOOR AJAR LIGHT STAYS ON. WHICH KEEPS MY INTERIOR LIGHTS ON AT NIGHTTIME. ALSO NOT SURE MY CAR LOCKS COMPLETELY AS THE CAR HONKS TWICE QUICKLY WHEN I TRY TO LOCK USING THE WIRELESS LOCKING DEVICE. VERY FRUSTRATING, AND FOR THE MONEY THEY CHARGE FOR FORD CARS, DON'T THINK THIS SHOULD BE A PROBLEM. HAVE SEARCHED THE INTERNET AND FOUND OUT THIS IS A COMMON PROBLEM THAT CAN COST UP TO $300 AT DEALERSHIPS TO FIX, AND CHEAPEST I HAVE FOUND IS $85.00 TO BUY PART FROM FORD AND TRY TO FIX IT MYSELF. *JS
THE "DRIVER DOOR AJAR" WARNING REMAINS LIT EVEN WHEN MY DOOR IS COMPLETELY CLOSED. I EITHER HAVE TO SLAM MY DOOR CLOSED OR OPEN/CLOSE MY DOOR MULTIPLE TIMES FOR THE LIGHT TO TURN OFF. THIS WEEK, THE LIGHT HAS STARTED COMING ON WHILE MY CAR IS IN MOTION, WHICH FREAKS ME OUT. DUE TO THE LIGHT COMING BACK ON EVEN AFTER IT INITIALLY GOES OFF, MY DOME LIGHT IS STAYING ON AND RUNNING MY CAR BATTERY DOWN. I NEEDED A JUMP START THIS WEEK DUE TO MY BATTERY BEING DEAD. THANK YOU. *TR
PROBLEM: DOOR AJAR SENSOR MY FORD EDGE DOOR AJAR LIGHT COMES ON AND WILL NOT TURN OFF NO MATTER HOW MANY TIMES I ATTEMPT TO SHUT THE DOOR. WITH THIS LIGHT ON THE DOORS WILL NOT LOCK AND THE INTERIOR LIGHTS DO NOT TURN OFF FOR A PERIOD OF 10-15 MINUTES. MY DAUGHTER AND I DRIVE IN MY EDGE EVERYDAY, WITH THE DOORS NOT LOCKING I FIND THAT THIS CAN BE A VERY DANGEROUS HAZARD. TODAY WE WERE DRIVING THRU THE MALL PARKING LOT AND A STRANGER APPROACHED MY EDGE AS IF HE WERE GOING TO ATTEMPT TO OPEN THE PASSENGER DOOR. AT THE TIME THE DOOR AJAR LIGHT WAS ON AND ALL DOORS WERE UNLOCKED, AS THE VEHICLE WILL NOT ALLOW YOU TO LOCK THE DOORS WITH THIS LIGHT ON. LORD FORBID HE WOULD HAVE OPENED THAT PASSENGER DOOR AND HARMED MY DAUGHTER. DOES IT TAKE A TRAGEDY TO...
DRIVER DOOR AJAR INDICATOR IS ILLUMINATED WHEN DOOR IS SHUT. DOOR MUST BE CLOSED REPEATEDLY TO GET THE AJAR LIGHT TO GO OFF. *TR
DOOR LATCH ASSEMBLY- DOOR AJAR WONT GO AWAY, DOOR LATCH ASSEMBLY HAS TO BE REPLACED. *TR
DOOR AJAR WARNING LIGHT COMES ON AND STAYS ON, DOOR HAS TO BE REPEATEDLY OPENED AND CLOSED NUMEROUS TIMES IN ORDER TO CORRECT THIS ISSUE. *TR
DRIVER'S DOOR SENSOR FAILED - CAR WON'T SENSE THAT THE DOOR IS CLOSED WHEN IT IS. *TR
WE WENT TO GET IN THE CAR, CLOSED THE DOOR AND THE DRIVER DOOR AJAR WARNING CAME ON WITH THE DOOR CLOSED. IT DOES ON OCCASION GO OFF TEMPORARILY THEN COMES BACK ON. WAS TOLD BY DEALERSHIP THAT FORD HAS KNOWN ABOUT PROBLEM FOR ABOUT A YEAR. IF THIS IS THE CASE THERE SHOULD BE A RECALL FOR THE PART. *TR
DRIVER DOOR AJAR LIGHT CAME ON WHEN DOOR WAS CLOSED SECURELY. OCCURRED INTERMITTENTLY AT FIRST, BUT THEN HAPPENED ALL THE TIME. REPAIRED UNDER WARRANTY. AROUND MAY OF 2013 (OUT OF WARRANTY BY A FEW MONTHS) THE SAME THING HAPPENED. WILL COST $300-400 TO FIX. IN THE MEANTIME, MY DOORS WILL NOT REMAIN LOCKED WHILE DRIVING AND THE INTERIOR LIGHTS REMAIN ON FOR A LONG TIME BEFORE GOING OFF, USING BATTERY POWER. IN RESEARCHING THIS, IT APPEARS TO HAVE BEEN A PROBLEM WITH FORD CARS FOR A NUMBER OF YEARS. HAVING TO REPLACE THIS SENSOR TWICE IN THREE YEARS IS UNACCEPTABLE! *TR
DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. I HAD IT FIXED AT THE DEALER UNDER WARRANTY JUST AFTER 1 YEAR OF BUYING THE VEHICLE NEW, THEN THE 2ND TIME WAS 1 YEAR AFTER THE REPLACEMENT SWITCH NOW NOT UNDER WARRANTY AT THIS RATE I WILL NEED TO BUY ONE DRIVERS DOOR SWITCH EVERY YEAR AT $400 A POP. I ALSO HAD TO REPLACE THE BATTERY TOO. REALLY! *TR
DRIVER DOOR AJAR LIGHT WILL NOT SHUT OFF BUT DOOR IS CLOSE PROPERLY. *TR
Other 2011 FORD EDGE Problem Areas
Electrical System
683 complaints
Service Brakes
256 complaints
Unknown Or Other
253 complaints
Exterior Lighting
187 complaints
Structurebody
182 complaints
Engine
179 complaints
Power Train
168 complaints
Vehicle Speed Control
87 complaints
Fuelpropulsion System
57 complaints
Latcheslockslinkagesdoorslatch
47 complaints
Electronic Stability Control Esc
43 complaints
Service Brakes Hydraulic
41 complaints
Latcheslockslinkages
36 complaints
Steering
29 complaints
Fuel System Gasoline
20 complaints
Engine And Engine Cooling
14 complaints
Visibilitywiper
14 complaints
Air Bags
12 complaints
Seats
11 complaints
Structure
10 complaints
Back Over Prevention Sensing System Camera
9 complaints
Interior Lighting
9 complaints
Suspension
9 complaints
Equipment Adaptivemobility
8 complaints
Wheels
8 complaints
Equipment
7 complaints
Seat Belts
7 complaints
Back Over Prevention
5 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Visibility
4 complaints
Back Over Prevention Warnings
3 complaints
Lane Departure Blind Spot Detection
3 complaints
Back Over Prevention Rearview System Braking
2 complaints
Engine And Engine Coolingexhaust System
2 complaints
Latcheslockslinkageshatchbackliftgatelock
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Power Traintransfer Case 4 Wheel Drive
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
2 complaints
Traction Control System
2 complaints
Electrical System Instrument Clusterpanel
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemignition
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Fuel System Gasolinestorageauxillary Tank
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfront
1 complaint
Tires
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tiressidewall
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlthrottle
1 complaint
Visibilityglass Siderear
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint
Visibilitywindshield
1 complaint
Wheelshub
1 complaint
Wheelsrim
1 complaint