2018 FORD ECOSPORT Engine Problems

While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldn’t. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldn’t offer a rental. Told me as long as my car is drivable I’ll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in...

The affected systems are the engine and powertrain. After completion of Safety Recall 23S64 (NHTSA #23V905) in November 2025, my vehicle began experiencing repeated loss of power, stalling, and reduced-power “limp mode” events. The check engine light illuminated and diagnostic trouble code P0299 (Turbocharger Underboost Condition) was identified. The vehicle remains available for inspection upon request. My safety and the safety of others were put at risk due to sudden loss of engine power while driving, including hesitation and reduced acceleration in traffic. The vehicle has stalled and entered limp mode unexpectedly, creating a risk of being unable to maintain speed or safely merge. The problem has been reproduced and documented through multiple return visits to the same Ford dealership following the recall repair. The dealership attempted repairs including spark plug replacement and battery replacement, which did not resolve the issue. On the most recent visit, the dealership stated the...

I received the recall Notice 23S64/NHTSA23V905 from the dealership where I purchased my Ford Ecosport in August 2025. I called the dealership to schedule the repair on August 28, 2025. I spoke with Brandon from the service dept. He told me that they would need the car for two weeks to even determine IF the part in my vehicle indeed needed to be replaced and then, if so, they would have to see if the part was available to them and then they could fix it free of charge. He said they could not give me a loaner car during the two week inspection period. And only could offer a loaner car if the part did need to be replaced. Leaving me without a vehicle for at least two weeks. I work and needed transportation for my commute. The issue was at no fault of my own. He also stated...

Vehicle has an open safety recall with no repair available. I have been waiting over two years for parts with no ETA from the manufacturer or dealership. During this time, the vehicle has experienced loss of power while driving, creating a safety risk. The dealership has acknowledged the recall but cannot complete the repair due to parts unavailability. The vehicle remains unsafe to operate, and the manufacturer has not provided a timely remedy.

On July 9th, 2025, our car's engine failed. It was discovered that it was due to the safety recall 23S64 (Engine Oil Pump Failure). We were ill advised by Ford motor company customer relations specialist and ended up paying almost 1,000 for a rental car that should have been covered by the recall. We waited almost 5 months, to receive the car back fixed. It took us begging for the car to be shipped back to our home dealership in Cleveland TN, for the car to finally be fixed. The car sat at the dealership in Ripley, WV for 5 months. Bad customer service issues as well as no parts available.

See attached letter!

Vehicle is not running and was at the dealership for recall and dealership said that ford denied claim and ford said dealership denied claim. Dealership said it’s something from oil and that it’s not issue from recall however all problems and issues fall within the recall damage. I called ford and they said the dealership are the ones who denied it. They also caused and did more damage to the vehicle in process. Doesn’t make any sense new engine was put in 2 yrs 20,000 miles ago. Also paperwork from dealership actually states that the outside of the oil pump belt looked to be in rough shape!! Which is the recall!!!

Recall work done on 2018 Ford Ecosport. Next day leaking oil at all four corners of oil pan. Took back to dealership and the repaired but didn’t document it. About one week later oil and other fluids leaking from all over. Took back to dealership and they repaired but charged me a deductible stating it wasn’t really due to the recall work. I think it was. About 11 days later fluids leaking/pouring out from under vehicle. Back at dealership now.

Three days after I purchased the vehicle from ideal cars, I went to Showlow, Arizona and the car on the hill started spitting and sputtering lost power and shut off and I had to pull over to the side about 20 minutes later. It was able to start again and we went Then a week later I went to Payson, Arizona and my vehicle again lost power on the hill and shut off and I had to pull over to the side and wait for it to start again that’s when I called Ford and the car lot I purchased it from which they don’t want anything to do with me, but Ford told me about the recall and how that’s what my car is going to do or could do but I’m telling you it already did it. It’s already made. The transmission sounds whiny, and clunky, and the...

In January 2024, Ford issued Safety Recall 23S64 / NHTSA Recall 23V905 for my 2018 Ford EcoSport for critical engine oil pump failure causing loss of engine power AND power braking assistance - a defect that has caused crashes and injuries. Parts were not available until August 2025 (19 months later). This defect caused catastrophic engine damage in my car requiring complete engine replacement. My vehicle has been out of service for over 75 days. I unknowingly drove with this life-threatening defect for over 2 YEARS since my purchase in June 2023. I purchased this Certified Pre-Owned vehicle in June 2023 for $25,000 from an authorized Ford dealer in Santa Clara, CA, plus spent on CA DMV registration ($638) and auto insurance till now ($3,000). Ford has discontinued the EcoSport due to reliability issues. I have completely lost confidence in this vehicle's safety and have formally requested Ford buy back...

I got my engine replaced during the summer of 2024 since the oil drive belt failed in my engine. This was due to the recall. I took my car to Baumann Ford in Genoa. I got my car back in August of 2024 after this occurred in June of 2024. I went 2.5 months without my car. Once I got it back the check engine light has come on several times for various issues pertaining to the engine. In the last couple of months, my car has stalled twice and it has been refusing to start. I took my car to Tuffy's in Perrysburg to get inspected and they said my starter was going out, my transmission is going out and is leaking fluid, and my coolant is leaking too. All of these components were part of the engine that was put into my vehicle in August of 2024. Another...

The engine oil pump drive belt and/or tensioner failed, causing the low-oil-pressure warning light to illuminate and creating a risk of sudden engine seizure and loss of motive power while driving. The vehicle is a 2018 Ford EcoSport with approximately 49,000 miles. It had no oil-pressure issues of any kind until two months after the dealer performed the interim repair under open safety recall 23S64. The dealer (Tipton Ford Brownsville) and Ford corporate hotline have both refused to perform the required oil-pan inspection and free engine replacement specified in recall bulletin MT23S64A, even though the recall remains open and this is the exact failure mode described in the recall. The vehicle is currently at the dealership and available for inspection.

During a trip out of town, the vehicle suffered a complete engine and mechanical breakdown on a busy highway, becoming inoperable and posing a serious safety hazard. The vehicle had been routinely serviced and received an oil change two days prior to the incident. On the same day, another service company reviewed the oil system and confirmed the concern. The vehicle has been in the possession of Jim Hudson Ford in Lexington, SC since October 25, 2025 and remains unrepaired. Ford has confirmed that only ten (10) parts are currently on order nationwide and that no loaners will be available until February 2026. The dealership reported that another EcoSport affected by the same recall has been on their lot since July with no repair parts available. We live approximately 68 miles away and have no transportation. The registered owner is a disabled individual with a pacemaker, creating an extreme hardship...

My 2018 Ford EcoSport is affected by Recall 23S64 / NHTSA 23V905. The engine has been replaced and I also had a tune-up, but the vehicle is still experiencing shaking and loss of power while driving. At times it will not accelerate past 50 mph. This has been happening since I bought the vehicle in 2023. This is unsafe and needs review.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine completely failed less than a month after purchase at approximately 58,000 miles. The vehicle is currently at Wicklund Auto in Rolla, MO for inspection and repair, and the engine is available for inspection upon request. 2. How was your safety or the safety of others put at risk? A complete engine failure caused the vehicle to shut off while driving, which could have resulted in a sudden loss of power, stalling in traffic, or inability to accelerate or brake properly, creating a serious risk of a collision or other accidents. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Wicklund Auto has confirmed catastrophic engine failure. The dealership, Arizona Car Sales in Mesa, AZ, has not taken responsibility but may have inspected the vehicle. 4....

Vehicle Information: •Year / Make / Model: 2018 Ford EcoSport Titanium 2.0L •VIN: [XXX] ] •Mileage: ~70,000 miles Problem Description: I am experiencing multiple engine and emissions-related issues on my 2018 Ford EcoSport at only ~70,000 miles. These include: •Check engine light illuminated continuously •P0016 – Crankshaft/Camshaft Correlation (Bank 1 Sensor A) •P0017 – Crankshaft/Camshaft Correlation (Bank 1 Sensor B) •P0420 – Catalyst System Efficiency Below Threshold •All emissions-related lights, including camshaft indicator, are on •Vehicle is sluggish and struggles to accelerate These issues first appeared around 30,000 miles and recurred more severely at ~70,000 miles. The vehicle has been maintained according to manufacturer recommendations, with regular oil changes using the correct oil type. This appears to be a premature failure of timing chain/cam phasers and possibly catalytic converter components. I have checked for recalls and found none applicable to my 2.0L engine, and there are no known Technical Service...

The car suddenly lost oil pressure and the engine light came on. I immediately pulled to the side of the road and my vehicle was trailered to a Ford service center. They termined that the engine needed to be replaced. Now I receive a recall for this same issue but we already paid fir a new engine replacement.

As I was driving in the highway the car began to loose power... it began to slip, it speeds up then goes down etc, once I slowed down but before coming to a complete stop the car shut down while I was exiting the highway. We could have been hit from behind if it wasn't that i had already been slowing down because the car didn't feel right. It has happened more than once, the slippage of power is constant. According to the codes and the diagnostic it was the turbo that needed replacement along with other things I have a video summary of the issues. However, this began right after my warranty expired and the engine had already been replaced due to another issue not even a year before. This car seems to be nothing but problems. You get the check engine light that comes and goes amd the...

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the turbo charger. The contact was informed that the turbo charger need to be replaced. The vehicle was not repaired. The contact stated that a failure with the turbo charger had occurred less than a year prior and was replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM TO FRACTURE, SEPARATE FROM THE TENSIONER BACKING PLATE, ANDOR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE.

My 2018 Ford EcoSport is subject to Safety Recall 23S64, concerning a defective oil pump belt and/or tensioner that can lead to engine failure. My VIN is listed in this recall. The engine has symptoms consistent with this recall, including performance loss, mechanical noise, and diagnostic codes such as P0014 (camshaft timing over-advanced), P0303 (cylinder misfire), and U0100 (lost communication with ECM/PCM). The vehicle is currently located at an authorized Ford dealership (Sunrise Ford of North Hollywood). However, the dealer has refused to perform the required diagnostic inspection unless I pay $1,084. This is a direct violation of federal law under 49 U.S.C. § 30120, which mandates that both diagnosis and remedy of safety-related recalls must be provided free of charge. I have also documented communication from the dealership and a written inspection from an independent licensed repair shop showing the engine is in as-found condition and that no repairs...

I purchased this vehicle on [XXX] Serra Ford in Farmington Hills, MI. It was certified by the manufacturer Ford Motor Company. I was told they remedied all issues/recalls. On [XXX] I experienced loss of power and oil pressure. We immediately returned it to the dealer for evaluation and repair. On May 12th they informed me that the vehicle needed a new engine. On May 27th I was told that they were waiting on parts. I was told on June 9th that the engine had arrived and it would be about 10 days to repair. Finally on June 18th I was told that they would not be replacing my engine and that they are unable to fix the recall that was causing all these issue. I reached out to the dealership and was not provided details offering oil pressure level read off the diagnosys to ensure the vehicle is safe. The...

We noticed rattling and misfiring sounds from the motor but no warning indications on the dash. 2 days later when my wife was coming home the car started losing power and "died". Would not restart but no warning lights on dash. The app did send a notice about loss of pressure to turbo. Had my wife not been near someplace to pull into she would have been stranded in the road in a disabled vehicle. Traffic was backed up behind her while she was trying to get out of the road. Had the car "died" while she was on the interstate doing 70 it would have been COMPLETELY without power steering AND brakes. The car has ONLY been serviced by our local Ford dealer. So we had it towed there. This morning they are telling us it's a problem with the "integrated exhaust manifold" that allowed water into the cylinders...

Loss of engine oil pressure, makes a very loud noise in the engine and causes the vehicle to become inhibited and cannot be used.

Sine there is a recall for my vehicle, it can no pass an emissions state inspection so i can register my vehicle

Ford dealership does not have parts to fix recall issue, having engine issues with this 3rd engine and dealership is trying to charge $1100 dollars saying it is unrelated to engine recall issue. This is the 3rd engine on the vehicle. Was told parts would be ready 1st quarter 2025. Still no parts ready and dealership is trying to charge me for repair.

I had brought my vehicle multiple times in 2024 to the Route 23 auto mall prior to me receiving a recall notice. The check engine light kept coming on and off and they told me that there was nothing wrong with my vehicle. I then received a recall notice in around the end of July 2024 and contacted them to complete the recall. I brought my vehicle in August 2024 and they told me that they would not be receiving the parts for the recall until March of 2025. I was told that I can still drive the car until then as it was not a safety hazard. That same day I went home and parked my car in front of my house. I was leaving to go to work and the car would not start. I had to call a tow truck to tow the car to the dealership....

On Monday, [XXX] the ‘low engine oil pressure’ light came on in my car. It quickly turned off but then came back on and flickered off a second time. The third time it came on, it stayed on and my car slowed of its own accord before coming to a complete stop due to engine failure. I was on [XXX] (a major state highway with 65mph speed limits) on my way home from work. I was able to get over to the shoulder just milliseconds before the engine completely stopped working. Thankfully I was able to move over safely because I could’ve been hit by other motorists on the highway had my car come to a standstill in the middle of the lane. This issue has been confirmed by my local Ford dealer (Haldeman Ford Hamilton) to be related to the recall on the vehicle. Ford has been pushing back...

8/14/21 car purchased at Pacifico Ford 9/10/22 broke down, at a red light, car just turned off, had to physically push it off the road and get towed, no warning Rattling engine sounds always while car was running after the first breakdown 2018 EcoSport Recall Item Affected: ENGINE AND ENGINE COOLING: ENGINE: OIL / LUBRICATION: PUMP A loss of oil pressure can result in an engine stall and loss of power braking assist, increasing the risk of a crash. Manufacturer's report date: 1/8/24 Started receiving multiple letters about recall which stated parts were unavailable. Called Pacifico to inquire about bringing car in - was told there was nothing that could be done, parts were unavailable and stated basically needs to breakdown and have a total failure before they could help me. Crazy since the recall states an increasing risk in crash. March 2024 broke down yet again, brought to the...

To Whom It May Concern, I am submitting this complaint regarding my 2018 Ford EcoSport, which is affected by Recall 23S64 related to a serious engine defect. I am currently making payments on this vehicle, yet it continues to be unsafe and unreliable, with repeated engine issues that have not been resolved despite temporary repairs. I purchased the car in May 2024 from a dealership. Within two hours of driving it off the lot, the car began to shake, and the check engine light started flashing. It could not accelerate properly or keep up with traffic, and I had to return it for repairs, where it stayed for approximately two weeks. More recently, while driving two hours away from home, I experienced another severe incident. The car again began to shake, and multiple warning lights appeared on the dash: the check engine light, engine oil pressure light, and the "See...

My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so...

I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this...

Today (March-25-2025) a light came on saying "LOW ENGINE OIL PRESSURE" when I was driving home from work. I pulled in the driveway and turned the car off, checked the oil and noticed it was completely full. I am still waiting on a recall for this vehicle since last year, and since my wife and I both work, and have kids to take care of, not having a vehicle is definitely a problem.

Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905

I have been waiting on the recall to be fixed for almost 2 years now. I've contacted Ford more times than I can remember, and they don't do anything other than say it's not available yet. I have had to replace the transmission, had many small repairs thinking it was something other than the recall. (I've paid over 2.5k in repairs and 1k in Ubers out of pocket) has 49000 miles, and I do not feel safe driving it at all. I will go somewhere that's within 5 miles, so I know I won't be stuck too far or on the highway, so it is causing MANY inconveniences as well as money for Uber etc. It is paid off and I'm going crazy trying to get this fixed. This is absolutely ridiculous, and I'm beyond FED UP! I keep looking to find a car similar that is NOT a Ford,...

My engine lost power paid 2000 for repairs but it is continuously happening and it is related to recall

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle started making a ticking sound. The check engine warning light was illuminated. The vehicle was driven to Midas to be diagnosed; however, the vehicle was not diagnosed, and the contact was informed to take the vehicle to the dealer for assistance. The local dealer was contacted, and the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired with the same recalled parts and the engine was replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The...

I was involved in a front end collision [XXX] that caused my vehicle to be totaled and me to be transported to the hospital via an ambulance. I purchased the vehicle with the understanding that it had numerous safety features including airbags throughout. During this accident my impact completely crumpled my engine compartment and left portions of my engine were left lying around. The only airbag to deploy was the skirt one below the steering wheel column. The curtain one over my driver door and the steering wheel one did not deploy. I sustained a concussion, post concussion syndrome, chest wall injury, hematoma and abrasions to my left arm and both legs. The bruises sustained to my abdomen make it look like I am still wearing my seatbelt. The post concussion syndrome has caused me memory loss for the entire day, before and after the accident other than a moment...

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage...

My partner lost acceleration on the highway, abruptly and without warning. We took the while to a Ford dealership for diagnostics. They found that the turbocharger had come loose and was grinding against the engine. Metal infiltrated into the oil, large pieces settled in the oil pan. The dealership says the vehicle needs a new engine and turbocharger, wants us to pay $8,100 for it. The dealership denies the issue is related to the active recall and ongoing class-action lawsuit, even though the circumstances align perfectly down to the mileage range in which this issue is expected to occur.

My mother was driving my car when it randomly had displayed the check engine light and low oil pressure light. My mother immediately stopped driving it and we had it towed to my mechanic. My manic said the Engine is very noise, but oil is full. Said the wet belt timing system and the oil pump are inside the crankcase and need to be inspected, but to avoid breakage extensive testing needs to be done, but before that can happen the oil pan must be removed. After speaking with a master tech at Ford he let her know it will need an engine and possible turbo replacement, and this is a common issue in these vehicles.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me...

Vehicle keeps breaking down and constant maintenance is needed. From oil pump to engine and alternator issues. Worst purchase ever

Been dealing with the issue for almost a year and and a half. Went to the dealer and had to pay out of pocket for a temporary fix that they claimed was a lose hose clamp. After receiving a second letter stating to take it back to the dealer a second time and presented it and how an intern repair is available due to my car now leaking and burning oil and the service manager said they could not do anything and would not even look at my car and told me I had to wait the recalled parts are available although ford has offered an interm repair is allowed. This has been a headache for almost two years and I have contacted Ford telling me to take my vehicle in. Now I am at severe risk of my engine blowing up due to defective oil pump.

My car stalled at a red light and the car wouldn't move. Manufacturer refuses to fix my car even though there's a recall notice regarding my vehicles engine.

In about July of 2023 car stalled at the light , then eventually started. Upon arriving home I turned the car off then tried to restart it started in battery mode? I tried shutting it back off and the vehicle started rolling down the hill at about 3 mph and would not allow me to shift gears or steer the wheel. Brakes were not functioning. Once I reached the bottom of the hill I pulled the Emergency brake to stop the car. Car was towed to the Ofrd dealership and was in the shop for 2 weeks with them trying to determine what happened and what caused the failure. The dealer after 2 weeks said it was the computer system that needed to be reset. Which I found to be odd as it should not have taken that long if it was only the computer system. Fast forward to 2024...

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband connected the vehicle to the diagnostic machine. The contact retrieved a code for a misfire in cylinder #1. The vehicle was taken to the dealer and the spark plugs were replaced. The failure reoccurred. The contact stated that the failure had been persistent. The contact stated that the engine had previously been replaced, by a Nissan Dealer where the vehicle was purchased. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

June 19. My engine light came on, low engine oil pressure warning on the display, and the power of my engine decreased rapidly. I was able to pull off the road and eventually park. Over the next few days I solicited advice about what could cause low engine oil pressure until I received the recall notice. Jun 23. After received a recall notice that mentioned low engine oil pressure so I called Matt Bowers Ford in Metairie, LA. I was told that a determination couldn't be made without a diagnostic and that I would be reimbursed for up to $250 for a tow. So I setup a tow to the dealership. Jun 25: Car is towed to dealership for diagnostic. July 1: No contact from dealership. Initiated correspondence. Confirmed engine issues were covered by ford and was promised a loaner as soon as one was available. July 8th: confirmed miscellaneous...

See attached document for complaint.