NHTSA Complaint #11690367 — 2018 FORD ECOSPORT

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine completely failed less than a month after purchase at approximately 58,000 miles. The vehicle is currently at Wicklund Auto in Rolla, MO for inspection and repair, and the engine is available for inspection upon request. 2. How was your safety or the safety of others put at risk? A complete engine failure caused the vehicle to shut off while driving, which could have resulted in a sudden loss of power, stalling in traffic, or inability to accelerate or brake properly, creating a serious risk of a collision or other accidents. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Wicklund Auto has confirmed catastrophic engine failure. The dealership, Arizona Car Sales in Mesa, AZ, has not taken responsibility but may have inspected the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Wicklund Auto, and repair documentation is available. The manufacturer and dealership have been notified but have not assumed responsibility. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? On August 10, 2025, at approximately 8:07 PM, the LOW ENGINE PRESSURE indicator illuminated. I exited to a Mobil gas station and waited for 30 minutes. During this time, the FULL ACCESSORY POWER ACTIVE indicator turned on, and shortly afterward, the vehicle shut down completely and became inoperable. No prior warning lamps or messages appeared before this date. Additionally, I was not informed of any relevant recall at the time of purchase from Arizona Car Sales, which could have affected the safety and reliability of the vehicle.