NHTSA Complaint #11711623 — 2018 FORD ECOSPORT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11711623
Vehicle	2018 FORD ECOSPORT
Component	SERVICE BRAKES
Date of Incident	July 9, 2025
Date Filed	January 17, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

On July 9th, 2025, our car's engine failed. It was discovered that it was due to the safety recall 23S64 (Engine Oil Pump Failure). We were ill advised by Ford motor company customer relations specialist and ended up paying almost 1,000 for a rental car that should have been covered by the recall. We waited almost 5 months, to receive the car back fixed. It took us begging for the car to be shipped back to our home dealership in Cleveland TN, for the car to finally be fixed. The car sat at the dealership in Ripley, WV for 5 months. Bad customer service issues as well as no parts available.

Related Complaints for the 2018 FORD ECOSPORT

Other SERVICE BRAKES Complaints

#11719250 — February 19, 2026 — While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Ins...

#11713999 — January 28, 2026 — I received the recall Notice 23S64/NHTSA23V905 from the dealership where I purchased my Ford Ecosport in August 2025....

#11706850 — December 23, 2025 — Vehicle is not running and was at the dealership for recall and dealership said that ford denied claim and ford said ...

#11655551 — April 18, 2025 — My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine ...

#11655002 — April 16, 2025 — I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was...

Recent Complaints for the 2018 FORD ECOSPORT

#11719250 — ENGINE — February 19, 2026 — While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Ins...

#11719250 — FUEL/PROPULSION SYSTEM — February 19, 2026 — While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Ins...

#11716151 — ENGINE AND ENGINE COOLING — February 6, 2026 — The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine ...

#11716313 — ENGINE AND ENGINE COOLING — February 6, 2026 — The contact owns a 2018 Ford EcoSport. The vehicle was repaired under NHTSA Campaign Number: 23V905000 (ENGINE AND EN...

#11715348 — ENGINE — February 3, 2026 — The affected systems are the engine and powertrain. After completion of Safety Recall 23S64 (NHTSA #23V905) in Novemb...