2003 DODGE RAM 3500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

330

Owner Complaints

10 Crashes 1 Fire

Recalls

ACTIVE RECALL

Service Bulletins

Investigations

Overview of the 2003 DODGE RAM 3500

The 2003 DODGE RAM 3500 has received a total of 330 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, STEERING:LINKAGES:TIE ROD ASSEMBLY. 3 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Air Bags (77 complaints), Structure (36 complaints), and Steering (32 complaints).

Recalls for the 2003 DODGE RAM 3500

NHTSA has recorded 9 recalls for the 2003 DODGE RAM 3500, potentially affecting up to 1,612,656 vehicles.

Recall 15V312000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

March 16, 2016 | 385,686 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the...

Consequence: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Owners are advised not to drive their vehicles until the remedy is completed. Chrysler will notify owners, and dealers will replace the passenger frontal air bag,...

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Recall 13V528000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

January 17, 2014 | 706,664 vehicles affected

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

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Recall 11V350000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

October 3, 2011 | 242,780 vehicles affected

Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT...

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN...

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Recall 10E013000 — STEERING:GEAR BOX:SHAFT PITMAN

May 24, 2010 | 1,500 vehicles affected

Defect: FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

Consequence: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.

Remedy: FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.

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Recall 07E104000 — VISIBILITY:GLASS, SIDE/REAR

January 15, 2008 | 1,657 vehicles affected

Defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE...

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Recall 07E009000 — SUSPENSION

March 12, 2007 | 3,350 vehicles affected

Defect: CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM...

Consequence: PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: LKI WILL NOTIFY OWNERS AND REPLACE THE PITMAN ARM, IF NECESSARY. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT LKI AT 1-800-551-4955.

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Recall 05V462000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

March 20, 2006 | 250,433 vehicles affected

Defect: ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

Consequence: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

Remedy: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

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Recall 03V212000 — WHEELS:HUBCAP/COVER

June 17, 2003 | 1,086 vehicles affected

Defect: CERTAIN HEAVY DUTY PICKUP TRUCKS, THE ALUMINUM WHEELS MAY HAVE EXCESSIVE POROSITY IN THE CENTER HUB AREA WHICH CAN CAUSE A WHEEL TO CRACK.

Consequence: THIS COULD CAUSE A LOSS OF VEHICLE CONTROL AND RESULT IN A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSPECT THE WHEELS AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN JUNE 17, 2003.. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE...

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Recall 03V033000 — VEHICLE SPEED CONTROL

March 10, 2003 | 19,500 vehicles affected

Defect: CERTAIN PICKUP TRUCKS, EQUIPPED WITH CUMMINS DIESEL ENGINES AND MANUAL TRANSMISSIONS, MAY EXPERIENCE AN ELEVATED IDLE SPEED AFTER EXTENDED CRUISE CONTROL USE.

Consequence: THIS CAN RESULT IN UNINTENDED ACCELERATION AND A REDUCTION IN BRAKING EFFECTIVENESS, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE SOFTWARE IN THE CUMMINS ENGINE CONTROLLER. OWNER NOTIFICATION BEGAN ON MARCH 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN...

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