2003 DODGE RAM 3500 Structure Problems

SHARP PARTS AND PIECES KEEP FALLING OFF THE DASH OF MY TRUCK AND MOST OF NOT ALL HAVE EITHER HIT MY PASSENGER OR MYSELF WHILE DRIVING. *TR

CRACKED DASH 3RD YEAR IS STILL CRACKING. *TR

I HAVE HAD A DASHMAT COVERING ON MY DASHBOARD SINCE SPRING OF 2003. I HAD NOT TAKEN IT OFF EXCEPT TO CLEAN A COUPLE OF TIMES A YEAR. NOW I HAVE CRACKS AND PIECES THAT I HAVE HAD TO TAPE SO THEY DON'T STICK UP INTO MY MAT. IT APPEARS TO BE A PROBLEM COMMON TO DODGE TRUCKS. FYI -- MY 1999 Q45 INFINITY "DOESN'T" HAVE A DASHMAT OR ANY CRACKS. *TR

WHILE CLEANING THE TRUCK, I NOTICED A CRACK HAD APPEARED THAT RAN ACROSS THE DASHBOARD. THE DASHBOARD IS ALWAYS SHADED BY A SUNSCREEN WHEN THE TRUCK IS PARKED. I CALLED MY LOCAL DODGE DEALER TO ASK WHAT COULD BE DONE TO REPAIR THE DASHBOARD AND THEY TOLD ME TO CALL CHRYSLER/DODGE CUSTOMER SERVICE AND GAVE ME THE PHONE NUMBER. I CALLED CUSTOMER SERVICE, EXPLAINED THAT THE DASHBOARD HAD UNEXPECTEDLY CRACKED AND THEY GAVE ME A CASE NUMBER. THEY TOLD ME TO TAKE THE TRUCK TO MY LOCAL DEALER WHERE DIGITAL PICTURES WOULD BE TAKEN AND SUBMITTED FOR REVIEW. FIVE DAYS LATER I RECEIVED A LETTER FROM MY LOCAL DODGE DEALER STATING THAT MY CLAIM WAS DENIED. I CALLED CHRYSLER/DODGE CUSTOMER SERVICE TO FOLLOW UP. THEY SAID THAT THERE IS NOTHING THAT THEY CAN DO AND CONFIRMED THAT THE CLAIM HAS BEEN DENIED. THE CRACK CONTINUES TO GET LARGER AND EVENTUALLY...

THE DASH STARTED CRACKING IN 2011, NOW IT HAS SO MANY CRACKS AND SHARP EDGES, YOU CAN'T WIPE OFF THE DASH WITHOUT GETTING A CUT ON YOUR HAND. VERY DANGEROUS SITUATION, CAN ONLY IMAGINE WHAT WOULD HAPPEN IN AN ACCIDENT. THIS VEHICLE HAS BEEN GARAGE KEPT, THE QUALITY OF MATERIALS CHRYSLER USED IS FLAWED AND NOW EXTREMELY DANGEROUS. MY TRUCK HAS LOW MILEAGE AND CHRYSLER IS PLAYING FAVORITES BY REPLACING SOME AND NOT OTHERS..TOTALLY NOT FAIR. *TR

MY DASHBOARD HAS BEEN DISINTEGRATING RAPIDLY IN THE LAST COUPLE YEARS. STARTED WITH A LARGE CRACK, THEN SEVERAL CRACKS, THEN CHUNKS. I NEVER KNOW WHEN A CHUNK IS GOING TO LET LOOSE, I CHECK EVERY TIME I GET INTO THE TRUCK FOR ANYTHING LOOSE, BUT IT NEVER FAILS TO STARTLE ME AND I EVEN GOT PULLED OVER ONCE ON A SUSPECTED DUI WHEN A CHUNK FLEW OFF AND HIT ME BETWEEN THE EYES. THIS HAS HAPPENED A FEW TIMES TO BOTH ME AND ANY PASSENGER I MIGHT BE TRANSPORTING. CHRYSLER SAYS ITS A COSMETIC ISSUE, BUT I AM HERE TO TELL YOU THAT IT IS A SAFETY ISSUE NOT ONLY FOR THE TRUCK OWNER,BUT ANYONE ELSE WHO HAPPENS TO BE ON THE ROAD WITH ONE. PLEASE LEAN ON CHRYSLER TO RECALL THIS AND MAKE THE ROADS A BIT SAFER FOR ALL. THANK YOU *TR

THE TWO PIECE DASH ON MY 2003 RAM 3500 TRUCK HAS CRACKED IN SEVERAL PLACES. THIS CONTINUES TO GET WORSE WITH ADDITIONAL CRACKS SHOWING UP IN SEVERAL AREAS. THE EDGES OF THIS DASH ALONG THE CRACKS IS VERY SHARP AND IN A CRASH THIS WOULD CAUSE A SEVERE SAFETY HAZARD. CHRYSLER IS NOT RESPONDING WELL TO THESE DEFECTIVE PARTS AS WELL EVEN THOUGH THIS PROBLEM IS HAPPENING IN SEVERAL YEAR MODELS AS WELL AS OTHER CAR MODELS. *TR

CRACKED DASHBOARD, MY CONCERN IS, IF AND WHEN THE AIRBAGS DEPLOY, WILL BRITTLE PLASTIC FROM THE CRACKED DASHBOARD PROJECT INTO SOMEONE EYES/ FACE? SEEMS THAT THIS IS AN ISSUE WITH DODGE. *JS

DASH JUST SUDDENLY STARTED CRACKING WAS CLEANING DASH AND A FINGERS WENT THROUGH IT CUTTING MY FINGER NOW DASH A OVER 20 CRACKS AND HOLES IN IT. IF I WERE TO GET INTO AN ACCIDENT I THINK SPLINTERS OF DASH WOULD IMPALE ME. *TR

CRACK IN THE DASH OF MY 03 DODGE RAM TRUCK. THERE ARE TWO CRACKS ONE HAPPENED ABOUT 3/4 YEARS AGO AND THEN THE OTHER ABOUT 2 YEARS AGO. THE TRUCK WAS PURCHASED NEW IN 2003. ONE CRACK IS ABOUT A FOOT LONG AND THE OTHER IS A FEW INCHES. *TR

2003 DODGE 3500 DASH CRACKING SEVERELY. YOU TOUCH IT AND YOUR FINGER GOES THROUGH IT. I CUT MY FINGER TWICE PASSING IT OVER THE DASH TO TRY TO CLEAN IT. YOU GUYS KNOW THERE'S A PROBLEM BUT YOU SAY IT IS NOT A SAFETY ISSUE. I DISAGREE CUT FINGER TWICE AND NOW THE WIRING IS GETTING SO HOT BEING EXPOSED TO THE SUN IT IS A HAZARD. *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE DASHBOARD WAS DEVELOPING CRACKS THROUGHOUT THE SURFACE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THIS FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 276,000.

I HAVE A BLACK 2003 DODGE 3500 RAM. THE DASH HAS CRACKED IN 3 PLACES OVER THE PAST 3 YEARS. I JUST NOTICED ONE DAY THAT THERE WAS A CRACK AND THEN SEVERAL MONTHS LATER ANOTHER CRACK SPLIT ACROSS THE DASH. NOW IN THE PAST YEAR ANOTHER CRACK HAS APPEARED. THIS DASH IS CRACKING AND I HAVE USED A SUNSHIELD TO PROTECT IT. THE SUNSHIELD DOES NOT SEEM TO HELP, IT JUST CRACKS NO MATTER WHAT. *KB

I PURCHASED THIS TRUCK, DASH PANEL IS SEVERELY CRACKED AND COMING APART IN SEVERAL PLACES, THIS HAS BEEN REPORTED AS EARLY AS JUNE 2006 TO THE NHTSA, THIS IS A MFG. DEFECTIVE THAT HAS EFFECTED MANY TRUCK OF THIS MODEL, I HAVE ALWAYS TAKEN CARE OF THE INTERIOR OF THE TRUCK, MY BROTHER HAS A 2002 AND ITS THE SAME WAY. THIS IS A SAFETY ISSUE, CAN'T LAY ANYTHING ON IT, HAVE TO WARE GLOVES WHEN YOU CLEAN. *TR

CRACKED DASH. *TR

THE DASHBOARD ON MY 2003 DODGE 3500 QUAD CAB HAD DEVELOPED CRACKS WHICH HAS SPLIT THE DASH INTO PIECES DIRECTLY IN FRONT OF THE PASSENGER SEAT AND DIRECTLY OVER THE PASSENGER SIDE AIRBAG. THE CRACKS AND BROKEN DASH PIECES WILL NOT ALLOW THE PASSENGER SIDE AIRBAG TO DEPLOY PROPERLY IN THE EVENT OF A CRASH AND NOT ONLY WILL THE AIRBAG HARM THE PASSENGER, THE BROKEN PIECES OF DASH WILL BE DANGEROUS AS WELL. THIS VEHICLE HAS BEEN PROPERLY MAINTAINED, AND IS IN GOOD CONDITION. THE DASH CRACKED AND BROKE AS A RESULT OF NORMAL DRIVING; THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE DEALER SAID THAT THE VEHICLE IS OUT OF WARRANTY AND WILL NOT PAY TO REPLACE THE DASH. NOT ONLY WILL THE AIRBAG NOT DEPLOY PROPERLY DUE TO THE CRACKED AND BROKEN DASH AND THREATEN THE PASSENGER, IT COULD ALSO DEPLOY IN A MANNER HAZARDOUS TO...

THE DASHBOARD IN MY 2003 DODGE RAM 3500 TRUCK HAS TWO CRACKS THAT APPEARED OVER NIGHT WHILE IT WAS PARKED ONE RUNS COMPLETELY ACROSS THE CENTER THE OTHER CRACK IS ON RIGHT SIDE. THIS TRUCK HAS ONLY 57,000 MILES AND HAS NEVER BEEN OFF ROAD IS DRIVEN 3 MILES ROUND TRIP A DAY AND HAS BEEN MAINTAINED. *TR

I HAVE A 03 DODGE AND MY DASHBOARD IS CRACKING, DODGE WILL DO NOTHING TO RECTIFY THE PROBLEM OF WHICH THEY KNOW THEY HAVE. ONCE IT BEGINS CRACKING IF YOU ARE IN A WRECK THE PLASTIC PIECES WILL ACT AS A FLYING PROJECTILE AND COULD HARM SOMEONE. *TR

I OWN A 2003 DODGE RAM 3500 PICK UP TRUCK AND THE DASH BOARD IS SEVERELY CRACKED AND FALLING IN. THESE PIECES OF HARD, SHARP PLASTIC COULD BECOME PROJECTILES IN A COLLISION AND/OR INTERFERE OR DAMAGE THE AIRBAGS UNDERNEATH THE DASH. THIS IS A SERIOUS PROBLEM AND COULD BE VERY DANGEROUS. THERE ARE MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR DODGE TRUCKS. THESE ARE NOT JUST SMALL CRACKS. THERE ARE LARGE HOLES WHERE THE DASHBOARD HAS ACTUALLY CAVED IN. *TR

2003 DODGE RAM 3500 DASH COVER HAS CRACKED AND SHATTERED. THERE HAVE BEEN NOT COLLISIONS, ETC. WITH THE TRUCK, IT JUST STARTED CRACKING. THEN THE LOCAL DEALERSHIP TOOK IT OUT 3-4 TIMES TO ATTEMPT TO REPAIR A HEATER CORE AND A/C PROBLEM. EACH REMOVE/REPLACE CYCLE RESULTED IN ADDITIONAL DAMAGE. CURRENTLY, TWO COMPLETED CRACKS THROUGH THE ENTIRE DASH, RUNNING PARALLEL WITH THE FRAME. THE FORWARD PORTION WITH THE DEFROST VENTS IS ALSO CRACKED AND 5 OF THE 7 VENTS ARE DAMAGED OR TOTALLY MISSING. NOTHING HAS EVER BEEN PLACED ON THIS DASH HEAVIER THAN A BASEBALL HAT, IT HAS NO SCRATCHES OF DINGS. THE EDGES OF THE CRACKS AND RESULTING HOLES IN THE DASH ARE SHARP AND WOULD CUT ANY EXPOSED SKIN THAT CAME INTO CONTACT WITH THEM. I WOULD HATE TO BE IN ANY COLLISION WITH THIS VEHICLE AS DASH PLASTIC WOULD BE FLYING EVERYWHERE. I REPEAT, THERE HAVE BEEN...

2003 DODGE CUMMINS 3500 4X4 DASH CRACKED IN SEVERAL PLACES SEVERAL OWNERS I KNOW HAVE THE SAME PROBLEM, THIS COULD BREAK OUT IN AN ACCIDENT AN INJURE SOMEONE. *TR

DASHBOARD SPLITS AND CAUSES SAFETY HAZARD. *TR

I FEEL THAT THE CRACKED PLASTIC DASHBOARD ON MY 2003 DODGE RAM 3500 4X4 LARAMIE GOES BEYOND A COSMETIC ISSUE INTO THE REALM OF A POSSIBLE MAJOR SAFETY CONCERN. THE DASH PIECES THAT BREAK OFF COULD FALL DOWN AND PINCH WIRING, CAUSE THE FAN TO JAM, ETC WHICH CAN CAUSE A POTENTIAL FIRE WHILE DRIVING DOWN THE ROAD. THIS DID NOT PERSONALLY HAPPEN TO ME BUT I HAVE READ ABOUT DODGE TRUCKS CATCHING FIRE WITH NO DEFINITE CAUSE DETERMINED THROUGH INVESTIGATION. *TR

I HAVE A 2003 DODGE 3500 AND THE DASH JUST STARTED FALLING APART. IT HAS LIKE 10 MAJOR CRACKS AND THEY JUST SUDDENLY APPEARED. I THINK IT IS GOING TO CAVE IN. *TR

HOLES IN DASH OF DODGE TRUCKS WHICH LEAVE SHARP AND JAGGED EDGES. *TR

2003 DODGE RAM 3500 PICK UP TRUCK ... THE DASHBOARD IS SEVERELY CRACKING. THE DASHBOARD STARTING CRACKING IN NOV 2009 STARTING OFF AS A SMALL CRACK. NOW IN MARCH 2010 THE DASHBOARD IS CRACKING EVERYWHERE. WAS TOLD BY A DEALERSHIP IN 2009 THE DASH WAS $500. NOW DEALERSHIP IN MARCH 2010 SAYING DASH N/A IN THE USA. SPOKE W/ DODGE CORP LODGED A COMPLAINT. TOLD BY DEALERSHIP APRIL 2010 THAT NEW DASH IS AROUND $1800 BECAUSE NEW DASHBOARD AND DUCT WORK AREA NEEDED (THAT A NEW SYSTEM OF DASH/DUCT ARE NOW BEING USED.) THIS INDICATES THAT THERE IS A PROBLEM ON THE DASHES THAT DODGE CORP IS A WARE OF - BUT NOT ENOUGH CONCERN TO ISSUE RECALL. THIS IS A KNOWN PROBLEM WITH ALL RAMS FROM '98 TO '03 - THERE ARE COMPLAINTS LISTED ON THE INTERNET AND ON THE NEWS (CHANNEL 6 NEWS, ORLANDO, FL 2007 AND WLBT3,...

THE DASH ON MY 2003 DODGE RAM 3500 HAS MULTIPLE CRACKS THAT HAVE OCCURRED FROM NORMAL DRIVING NO WRECKS OR ACCIDENTS. I FEEL THAT THE PIECES OF HARD PLASTIC COULD BECOME LETHAL PROJECTILES IN AN ACCIDENT. *TR

CRACKED DASH BOARD THAT COULD BECOME PROJECTILES IN THE EVENT OF A CRASH. THESE DASH BOARDS ARE MADE OF CHEAP PLASTIC AND CRACK BAD. *TR

DASH CRACKED UP. *TR

DASH JUST CRACKS PIECES, ALTHOUGH SMALL FOR THE MOMENT, FELL OUT OF THE DASH. *TR

DASHBOARD ON 2003 DODGE RAM 3500 CRACKING. DEALER DOES WILL NOT STAND BEHIND PRODUCT. I HAVE READ ON THE INTERNET THAT THIS IS A RECURRING PROBLEM WITH THE DODGE RAM TRUCKS. *TR

MY 2003 DODGE RAM 3500 TRUCK DASH BOARD STARTED CRAKING IN MANY PLACES AND IS GETTING WORSE. *TR

2003 DODGE RAM 3500 QUAD CAB - SEVERE DASHBOARD CRACKING IN SEVERAL PLACES. NOT UNDER WARRANTY. *TR

WE OWN TWO 03' DODGE RAMS A 1500 AND A 3500, BOTH OF WITCH ARE EXPERIENCING CRACKS IN THE DASHBOARDS. *AK

EVEN THOUGH I HAVE TAKEN CARE OF MY VEHICLE, THE DASHBOARD HAS SEVERAL CRACKS IN IT. THE DEALERSHIP WILL NOT HELP ME. THEY SAY I MUST PURCHASE A NEW DASHBOARD FOR ABOUT $700. I HAVE OTHER FRIENDS WITH THE SAME TYPE OF VEHICLE AND THEY ALSO HAVE CRACKS. SHOULDN'T THERE BE A RECALL? MY DAD'S 93 CHEVY IS FINE. *NM

DT: THE CONTACT OWNS A 2003 DODGE 3500. WHEN HE BOUGHT THE VEHICLE HE WAS TOLD THIS TRUCK WAS IN GOOD CONDITION. THE CONTACT TOOK THE VEHICLE TO DEALER TO HAVE RUNNING BOARDS PUT ON AND THE MECHANIC TOLD HIM THAT THE TWO BOLTS THAT HOLD THE CAB ON THE FRAME WERE MISSING. *AK UPDATED 11/29/05. *JB