NHTSA Complaint #10351481 — 2003 DODGE RAM 3500 STRUCTURE

Complaint Details

ODI Number	10351481
Vehicle	2003 DODGE RAM 3500
Component	STRUCTURE
Date of Incident	July 25, 2010
Date Filed	August 24, 2010
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2003 DODGE RAM 3500 DASH COVER HAS CRACKED AND SHATTERED. THERE HAVE BEEN NOT COLLISIONS, ETC. WITH THE TRUCK, IT JUST STARTED CRACKING. THEN THE LOCAL DEALERSHIP TOOK IT OUT 3-4 TIMES TO ATTEMPT TO REPAIR A HEATER CORE AND A/C PROBLEM. EACH REMOVE/REPLACE CYCLE RESULTED IN ADDITIONAL DAMAGE. CURRENTLY, TWO COMPLETED CRACKS THROUGH THE ENTIRE DASH, RUNNING PARALLEL WITH THE FRAME. THE FORWARD PORTION WITH THE DEFROST VENTS IS ALSO CRACKED AND 5 OF THE 7 VENTS ARE DAMAGED OR TOTALLY MISSING. NOTHING HAS EVER BEEN PLACED ON THIS DASH HEAVIER THAN A BASEBALL HAT, IT HAS NO SCRATCHES OF DINGS. THE EDGES OF THE CRACKS AND RESULTING HOLES IN THE DASH ARE SHARP AND WOULD CUT ANY EXPOSED SKIN THAT CAME INTO CONTACT WITH THEM. I WOULD HATE TO BE IN ANY COLLISION WITH THIS VEHICLE AS DASH PLASTIC WOULD BE FLYING EVERYWHERE. I REPEAT, THERE HAVE BEEN NOT COLLISIONS OR CRASHES WITH THIS VEHICLE. *TR

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