NHTSA Complaint #11604425 — 2003 DODGE RAM 3500 SUSPENSION

Complaint Details

ODI Number	11604425
Vehicle	2003 DODGE RAM 3500
Component	SUSPENSION
Date of Incident	July 11, 2024
Date Filed	July 25, 2024
Mileage	225,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms had completely rusted and needed to be replaced. The upper and lower ball joints and suspension had been replaced by the contact. The manufacturer had not been informed of the failure. The failure mileage was 225,000. The VIN was unavailable.

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