NHTSA Complaint #10323856 — 2003 DODGE RAM 3500 STRUCTURE

Complaint Details

ODI Number	10323856
Vehicle	2003 DODGE RAM 3500
Component	STRUCTURE
Date of Incident	November 4, 2009
Date Filed	April 5, 2010
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2003 DODGE RAM 3500 PICK UP TRUCK ... THE DASHBOARD IS SEVERELY CRACKING. THE DASHBOARD STARTING CRACKING IN NOV 2009 STARTING OFF AS A SMALL CRACK. NOW IN MARCH 2010 THE DASHBOARD IS CRACKING EVERYWHERE. WAS TOLD BY A DEALERSHIP IN 2009 THE DASH WAS $500. NOW DEALERSHIP IN MARCH 2010 SAYING DASH N/A IN THE USA. SPOKE W/ DODGE CORP LODGED A COMPLAINT. TOLD BY DEALERSHIP APRIL 2010 THAT NEW DASH IS AROUND $1800 BECAUSE NEW DASHBOARD AND DUCT WORK AREA NEEDED (THAT A NEW SYSTEM OF DASH/DUCT ARE NOW BEING USED.) THIS INDICATES THAT THERE IS A PROBLEM ON THE DASHES THAT DODGE CORP IS A WARE OF - BUT NOT ENOUGH CONCERN TO ISSUE RECALL. THIS IS A KNOWN PROBLEM WITH ALL RAMS FROM '98 TO '03 - THERE ARE COMPLAINTS LISTED ON THE INTERNET AND ON THE NEWS (CHANNEL 6 NEWS, ORLANDO, FL 2007 AND WLBT3, MS 5/2008). THE CRACKING DASHBOARD CAN ACT AS SHRAPNEL IN AN ACCIDENT CAUSING SERIOUS INJURY. THE EXPOSED WIRES IN THE SUNLIGHT CAN CAUSE MALFUNCTIONS WHILE DRIVING WHICH CAN LEAD TO AN ACCIDENT. *TR

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