2002 DODGE RAM 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
59
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2002 DODGE RAM 3500
The 2002 DODGE RAM 3500 has received a total of 59 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 2 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (7 complaints), Structure (6 complaints), and Air Bags (4 complaints).
Recalls for the 2002 DODGE RAM 3500
NHTSA has recorded 1 recall for the 2002 DODGE RAM 3500, potentially affecting up to 1,657 vehicles.
Recall 07E104000 — VISIBILITY:GLASS, SIDE/REAR
| 1,657 vehicles affected
Defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE...
View full details →Owner Complaints for the 2002 DODGE RAM 3500
59 complaints have been filed with NHTSA for the 2002 DODGE RAM 3500. Below is a breakdown by vehicle component.
Most Recent Complaints
Installed transfer fuel tank in back of my pickup truck, two weeks ago after putting 45 gals of fuel in tank, next morning tank was empty. Removed tank and found the bottom of tank has many holes from defective aluminum plate which entire tank is made from. Contacted manufacture ( RDS Manufacturing, 300 Industrial Park Drive, Perry, FL ). Was informed that water in contact with bottom probably caused the problem, my thought is when the sheet of aluminum was made there was contamination in the process therefor causing porosity in the sheeting. There are thousands of these tanks out there on the road and this can't be the only one with this problem, fuel leak of this magnitude is very dangerous on our highways.
WHILE DRIVING MY TRUCK ON AT LEAST 10 TIMES THE VEHICLE HIT A BRIDGE OR BUMP IN THE ROAD THE VEHICLE STARTS TO HAVE A DEATH WOBBLE I CANT CONTROL IT I TRY TO STOP ON A HIGHWAY ALMOST WAS HIT BY A TRACTOR TRAILER AND OTHER VEHICLES EACH TIME I HAVE REPLACED ALOT OF FRONT END EQUIPMENT AND IT HAS 6 NEW TIRES ALSO THE DASH EXPLODED IN ALOT OF PIECES ANOTHER SAFETY ISSUE
THE DASH IN MY TRUCK HAS BROKEN PIECES ARE COMING OUT REALLY BAD LOOKS LIKE IT EXPLODED WITH THE AIR CONDITION TURNED ON OR THE DEFROST PIECES HIT YOU IN THE FACE DODGE REFUSES TO HELP RECALL THIS EVERYONE I KNOW HAS THIS ISSUE WITH THERE DODGE THIS IS A SAFETY ISSUE WITH MY GRAND CHILDREN WHO RIDE IN THIS TRUCK ALSO
HAVE A 2002 DODGE RAM 3500 THAT I BOUGHT NEW AND THE DASH HAS DISINTEGRATED. THE PLASTIC IS DEFECTIVE AND HAS CRUMBLED INTO A MULTITUDE OF PIECES. THESE PIECES FLY OUT OF THE AIR VENTS INTO YOUR EYES AND ARE SHARP AND WILL CUT LIKE A KNIFE. THIS IS A DANGER NOT ONLY TO MY EYES BUT IT I WAS TO HAVE A WRECK THEY WOULD FLY AND CUT YOU. HAVE HAD TO REMOVE THE PIECES FROM VENTS THAT WON'T BLOW OUT THAT HAVE GOTTEN INTO THE AC/HEAT DOOR FLAP. I HAVE NEVER HAD A DASH ON ANY CAR OR TRUCK FALL APART LIKE THIS. IF YOU JUST TOUCH IT IT FALLS APART.
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS 130,000.
Safety Rating for the 2002 DODGE RAM 3500
NHTSA has not yet tested the 2002 DODGE RAM 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2002 DODGE RAM 3500
Chrysler (FCA US, LLC) has issued 2 technical service bulletins (TSBs) for the 2002 DODGE RAM 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
DOR-X6W2U-06 — AIR BAGS
This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. The horn electrical circuit does not affect the airbag circuit.
0408 — ELECTRICAL SYSTEM:WIRING
ORIGINAL MINUTE MOUNT WIRING AND E-FORCE ISOLATION MODULE WIRING CONVERSIONS. FISHER. VARIOUS MODELS INCLUDING ALL GM/CHEVROLET AND FORD. 2002 & PRIOR. *TT
NHTSA Investigations for the 2002 DODGE RAM 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE RAM 3500
- 1997 DODGE RAM 3500 — 153 complaints
- 1998 DODGE RAM 3500 — 134 complaints
- 1999 DODGE RAM 3500 — 146 complaints
- 2000 DODGE RAM 3500 — 77 complaints
- 2001 DODGE RAM 3500 — 168 complaints
- 2002 DODGE RAM 3500 (current)
- 2003 DODGE RAM 3500 — 330 complaints
- 2004 DODGE RAM 3500 — 272 complaints
- 2005 DODGE RAM 3500 — 240 complaints
- 2006 DODGE RAM 3500 — 349 complaints
- 2007 DODGE RAM 3500 — 284 complaints
Other DODGE Models
- DODGE DURANGO — 19,139 total complaints
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints