1997 DODGE RAM 3500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

153

Owner Complaints

5 Crashes 12 Fires

1

Recall

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 1997 DODGE RAM 3500

The 1997 DODGE RAM 3500 has received a total of 153 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS:SWITCH. 1 technical service bulletin have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Exterior Lightingheadlightsswitch (16 complaints), Power Trainautomatic Transmission (12 complaints), and Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip (10 complaints).

Recalls for the 1997 DODGE RAM 3500

NHTSA has recorded 1 recall for the 1997 DODGE RAM 3500, potentially affecting up to 79,366 vehicles.

Recall 99V024000 — EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

| 79,366 vehicles affected

Defect: VEHICLE DESCRIPTION: MODEL 3500 LIGHT DUTY TRUCKS ONLY. OPERATION OF THE HEADLAMPS OVER AN EXTENDED PERIOD OF TIME CAN RESULT IN HEADLAMP SWITCH FAILURE, CAUSING THE HEADLAMPS OR PARK LAMPS TO GO OUT.

Consequence: IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HEADLAMP SWITCH INCLUDING A RELAY IN THE PARK LAMP WIRING CIRCUIT.

View full details →

Owner Complaints for the 1997 DODGE RAM 3500

153 complaints have been filed with NHTSA for the 1997 DODGE RAM 3500. Below is a breakdown by vehicle component.

Exterior Lightingheadlightsswitch
Complaints: 16 4 Fires
Power Trainautomatic Transmission
Complaints: 12 1 Fire
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 10 1 Crash
Exterior Lighting
Complaints: 7 1 Fire
Power Trainmanual Transmission
Complaints: 7 1 Crash 1 Fire
Steering
Complaints: 7 1 Injury
Fuel System Gasolinestoragetank Assembly
Complaints: 5
Exterior Lightingheadlights
Complaints: 4
Suspensionfront
Complaints: 4
Unknown Or Other
Complaints: 4
Electrical System
Complaints: 3 1 Fire
Engine And Engine Coolingengine
Complaints: 3
Structure
Complaints: 3
Suspension
Complaints: 3
Vehicle Speed Control
Complaints: 3
Air Bags
Complaints: 2 1 Injury
Air Bagsfrontal
Complaints: 2 1 Crash 5 Injuries
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 2
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 2 1 Fire
Fuel System Dieselstoragetank Assembly
Complaints: 2
Parking Brake
Complaints: 2
Power Train
Complaints: 2
Power Trainaxle Assembly
Complaints: 2
Service Brakes Hydraulic
Complaints: 2
Service Brakes Hydraulicfoundation Components
Complaints: 2 1 Fire
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 2
Tires
Complaints: 2
Tirestreadbelt
Complaints: 2
Trailer Hitches
Complaints: 2
Vehicle Speed Controllinkages
Complaints: 2
Child Seat
Complaints: 1
Electrical System12v24v48v Battery
Complaints: 1
Engine And Engine Coolingenginediesel
Complaints: 1
Engine And Engine Coolingenginegasoline
Complaints: 1
Exterior Lightingtail Lightsswitch
Complaints: 1
Fuel System Diesel
Complaints: 1
Fuel System Gasoline
Complaints: 1 2 Injuries
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1
Fuel System Gasolinefuel Injection System
Complaints: 1 1 Fire
Fuel System Gasolinestoragetank Assemblymounting
Complaints: 1
Fuel System Other
Complaints: 1
Fuel System Otherstoragefuel Gauge System
Complaints: 1
Fuelpropulsion System
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 1
Power Trainaxle Assemblyaxle Shaft
Complaints: 1
Power Traindriveline
Complaints: 1
Seat Beltsfrontbuckle Assembly
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
Complaints: 1
Service Brakes Hydraulicfluid
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1 1 Fire
Steering Steering Wheelhandle Bar
Complaints: 1
Steeringhydraulic Power Assist System
Complaints: 1 1 Crash 1 Injury
Steeringhydraulic Power Assistpump
Complaints: 1
Steeringlinkages
Complaints: 1
Steeringrack And Pinionpinion Shaft
Complaints: 1
Structurebody
Complaints: 1
Structureframe And Members
Complaints: 1 1 Crash 1 Injury
Suspensionfrontshock Absorber
Complaints: 1
Suspensionfrontspringstorsion Bar
Complaints: 1
Vehicle Speed Controlcables
Complaints: 1
Visibilityrearview Mirrorsdevicesexterior
Complaints: 1

Most Recent Complaints

#11191481 | EXTERIOR LIGHTING:HEADLIGHTS:SWITCH | | 253,363 miles Fire
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, (855) 486-1440) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 253,363.
#11065790 | EXTERIOR LIGHTING | | 70,000 miles Fire
THERE IS NO RELAY TO HEADLIGHT SWITCH CAUSING PIGTAIL TO MELT MULTIPLE TIMES. COULD CAUSE FIRE WHILE DRIVING.... PIGTAIL MELTS AND HEADLIGHTS SHUT OFF DURING DRIVE.
#10936778 | UNKNOWN OR OTHER | | 200,000 miles
I PURCHASED THIS VEHICLE USED APPROX IN 2007 BUT HAVE NOT RECEIVE ANY NOTICE ON RECALLS. THERE WAS SOMETHING ONE TIME I TOOK INTO FEAR LET ABOUT WINDOW I THINK. RECENTLY I WAS TALKING WITH PREVIOUS OWNER AND FOUND OUT THEY WERE STILL GETTING INFO ON TRUCK OCCASIONAL BUT THREW AWAY AS THEY'D SOLD AND ASSUME I WAS GETTING SAME RECALL NOTICES. I'VE HAD REPLACE TRANSMISSION CAUSE BURN OUT ON LONG TRIP FROM FAIRBANKS APPROX 1 1/2 YEAR AGO LOST MOST FLUID JUST AS I PULL IN TO WASILLA. PAINT HAS PEAKED IN AREA OR TWO AND MY HEADLIGHTS STARTED WORKING INTERMITTENT YESTERDAY. HAD ISSUES WITH POWER BOAST AS WELL IN PAST ALONG WITH LACK OF HEAT IN WINTER. REPLACED INJECTORS SAME YEAR I PURCHASED
#10926336 | UNKNOWN OR OTHER | | 200,000 miles
A PASSENGER SAT AN ITEM ON THE DASH, THE DASH SHATTERED AND PIECE FLEW IN MY EYE WHILE DRIVING, I ALMOST WRECKED THE TRUCK ON BUSY INTERSTATE 75. ITEM WASN'T VERY HEAVY AND SHOULD NOT HAVE BROKEN THE DASH, IT'S LIKE THE WHOLE DASH ROTTED AT ONCE & CAME APART, VERY DANGEROUS.
#10776400 | EXTERIOR LIGHTING | | 98,000 miles
WHILE DRIVING IN HEAVY RAIN, WATER ENTERED AND NEARLY FILLED THE HEADLAMP ENCLOSURE CAUSING THE HALOGEN LAMP TO BURST.

View all Exterior Lightingheadlightsswitch complaints →

Safety Rating for the 1997 DODGE RAM 3500

NHTSA has not yet tested the 1997 DODGE RAM 3500 in its New Car Assessment Program.

Technical Service Bulletins for the 1997 DODGE RAM 3500

Chrysler (FCA US, LLC) has issued 1 technical service bulletin (TSBs) for the 1997 DODGE RAM 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

9002888 — EQUIPMENT

When replacing the transmission pan: Replace 52118804 pan with 52118780AD pan AND 52118789 filter. The 52118780AD pan is 0.59" deeper than the 52118804 pan and requires the 52118789 filter.

NHTSA Investigations for the 1997 DODGE RAM 3500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the DODGE RAM 3500

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Other DODGE Models

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