2011 DODGE RAM 2500 Steering Problems

208 NHTSA complaints on file

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Steering Issues in the 2011 DODGE RAM 2500

208 steering complaints have been filed with NHTSA for the 2011 DODGE RAM 2500. Of these, 3 involved a crash, 0 involved a fire, and 3 resulted in injury.

208
Complaints
3
Crashes
0
Fires
3
Injuries
0
Deaths

All Steering Complaints

#11624723 |
The steering became uncontrollable and wobbled so violently I could not keep my hands on the wheel. It will be open for inspection at any time. The safety of all other road users and pedestrians were put in grave danger. Due to the complete loss of steering control. This has happened to other ram owners I have talked with as well. The problem was addressed by my local mechanic. He recommended replacing the entire front end steering and suspension components I agreed he did the work, he did the work. I also replaced all four tires with new and had them balanced. Within 2 weeks this death wobble happened. There are no warning lamps for this problem.
#11579069 |
Yesterday, 3/22/2024, I was driving northbound on I-15, fat left lane, approx. 80 mph/posted highway speed. Suddenly lost steering control on my 2011 Dodge Ram 2500 Cummins diesel truck. Front end/tires began vibrating, all steering control lost, truck veered to the right across 3 lanes of traffic and off into the dirt/sage brush to the right of the highway. It almost rolled over, but I was able to slow it to a stop. My dogs & I could have been killed. I turned the truck off for a few minutes, then re-started the ignition. Was mid-trip with no other transportation option, so I drove the rest of the way at much slower speeds, was able to get the truck to our home. I am still shaken from what could have happened to me and our family. I have dash cam video of this incident.
#11387896 |
TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND MAKING A LEFT TURN, THE BRAKING SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN. ADDITIONALLY, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON FOUR SEPARATE OCCASIONS AND OCCURRED WHILE THE RPM WAS BELOW 700 RPM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.*DT FAILURE OCCURRED AFTER BRAKING AND GOING ABOUT 20 MPH AFTER THE RPM'S DROP TO ABOUT 700.*JB
#11348924 |
DEATH WOBBLE AT INTERSTATE 70MPH SPEEDS, NO CONTROL UNTIL SPEED DROPS TO 30. HAS HAPPENED 5 TIMES.-FIRST TIME FEB 2019 WITH ABOUT 55K MILES. LAST TIME WAS AUG 2020 WITH LESS THAN 60K MILES. HAVE SPENT CONSIDERABLE TIME ND MONEY TO NO AVAIL. CONDITION IS EXTREMELY DANGEROUS AS IT HAPPENS WITH NO WARNING AND IS ALARMINGLY VIOLENT. THIS NEEDS TO BE RECALLED AND FIXED OR SENT TO THE SALVAGE YARD
#11316068 |
THE TRUCK IS MAKING NOISES EVERY TIME YOU TURN THE WHEEL, IT IS VERY STIFF, AND THERE IS A LEAK.
#11172658 |
TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.
#11041489 |
DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.
#10939569 |
TRUCK SHUT OFF WHILE DRIVING. COULDN'T STEER, COULDN'T TURN, COULD BARELY STOP. I WAS IN THE MIDDLE OF A ROTARY WITH MY 7 MONTH OLD DAUGHTER IN THE CAR. MOST LIKELY THE TIPM WAS THE CAUSE BECAUSE IT STARTED RIGHT UP AFTERWARDS. NO SIGNS OR WARNINGS OCCURRED BEFORE ISSUE HAPPENED. *TR
#10872527 |
WHILE MAKING A TURN AND APPLYING THE BRAKE PEDAL, COMPLETE LOSS OF POWER STEERING CAUSING VEHICLE TO CROSS CENTER LINE OF ROADWAY AND DRIVE INTO ONCOMING TRAFFIC. BRAKE PEDAL ALSO EXTREMELY HARD TO PRESS (POSSIBLY LOSS OF POWER BRAKING AT THE SAME TIME). STEERING RETURNING TO NORMAL SEVERAL SECONDS AFTER RELEASING THE BRAKE PEDAL. THIS HAPPENED MULTIPLE TIMES TODAY, WITH SHUTTING THE VEHICLE OFF COMPLETELY BETWEEN OCCURRENCES OF THIS FAILURE.
#10860445 |
DEAR SIR OR MA'AM, I AM WRITING YOU TO REPORT A SEVERE PROBLEM THAT OCCURRED TO ME ON 3/5/16, AND AGAIN ON 4/9/16. I WAS TRAVELING AT APPROXIMATELY 65 MPH ON BOTH OCCASIONS ON WASHINGTON STATE HIGHWAYS. THE FRONT END OF MY 2011 RAM 2500 PICK UP BEGAN TO SHAKE VIOLENTLY. IT WAS SO INTENSE THAT I WAS AFRAID THAT I MIGHT LOSE CONTROL OF THE VEHICLE. I SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND THE PROBLEM STOPPED. AFTER I GOT BACK ON THE ROAD I TRAVELED ABOUT A MILE, AND THE PROBLEM OCCURRED AGAIN. MY WIFE BROUGHT THE TRUCK INTO A REPAIR SHOP ON 3/7/16 TO SEE IF THERE WAS A PROBLEM WITH THE TIRES OR SUSPENSION. THE SHOP SAID THE TIRES WERE BALANCED AND THAT THEY DID NOT FIND ANY OBVIOUS PROBLEM WITH THE SUSPENSION. AFTER A QUICK INTERNET SEARCH I DISCOVERED A NUMBER...
#10853789 |
TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND CAUSED THE VEHICLE TO BECOME VERY UNSTABLE. AFTER REDUCING THE SPEED TO 30 MPH, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
#10852282 |
AT HIGHWAY SPEEDS, THE TRUCK BEGINS TO SHAKE VIOLENTLY AND CANNOT BE PROPERLY CONTROLLED. DRIVER MUST IMMEDIATELY REDUCE SPEED OR STOP IN ORDER TO REGAIN CONTROL OF VEHICLE. THIS OCCURS ESPECIALLY IF HITTING ANY KIND OF BUMP AT HIGHWAY SPEEDS, EVEN IF IT IS NEGLIGIBLE. IT IS ENOUGH TO LOSE STABILITY. THE SHAKING IS SO VIOLENT THAT IT IS DIFFICULT TO MAINTAIN A GRIP ON THE STEERING WHEEL. BECAUSE IT HAPPENS WITHOUT WARNING, IT PLACES ALL OCCUPANTS IN DANGER AS WELL AS OTHER MOTORISTS BECAUSE THE VEHICLE CANNOT BE PROPERLY STEERED AND MUST BE IMMEDIATELY SLOWED OR STOPPED, CREATING A ROAD HAZARD TO EVERYONE. THROUGH RESEARCH, WE HAVE BEEN TOLD THIS IS COLLOQUIALLY KNOWN AS THE "DODGE DEATH WOBBLE," AND WAS SUBJECT TO A RECALL PRIOR TO OUR PURCHASE AND WAS NOT DISCLOSED TO US. WE HAVE SINCE ATTEMPTED TO DETERMINE THE EXACT CAUSE OF THE VIOLENT SHAKING AS WELL...
#10845572 |
TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM DIESEL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
#10818321 |
POWER STEERING FAILED WHILE DRIVING. IT WILL GO IN AND OUT INTERMITTENTLY AND THEN WORK PERIODICALLY. OUR TIE ROD ALREADY SNAPPED AND WAS REPLACED UNDER RECALL, BUT NOW THE TRUCK HAS POWER STEERING ISSUES. A VIN CHECK SAYS ALL REPAIRS HAVE BEEN COMPLETED ON OUR TRUCK BUT WE ARE STILL HAVING STEERING ISSUES. WAS DRIVING AND MAKING A TURN WHEN THE STEERING WENT OUT INITIALLY AND WE COULD NOT TURN THE VEHICLE. ALSO, BRAKE CONTROL SYSTEM IS MALFUNCTIONING, CAUSING LOCKING TRAILER BRAKES, ROOF SUDDENLY BEGAN LEAKING AND FLOODED INTERIOR CAB, TIRE PRESSURE SENSORS ARE MALFUNCTIONING, HEATER FLAP IN DASH IS BAD AND BEEN IN FOR REPAIR 2 TIMES AND ITS NOT FIXED. AIR CONDITIONER IS NOT BLOWING COLD AND THE BACKUP CAMERA DOES NOT WORK. THE TRUCK HAS 60,000 MILES NOW AND IS STILL UNDER WARRANTY, BUT DODGE SAYS IT CAN'T FIX SOME OF THE PROBLEMS DUE TO NO WARRANTY...
#10809950 |
TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 04/14/16*LJ; UPDATED 05/10/18*JB *TR
#10807514 |
MY SAFETY COMPLAINT ON OUR 2011 DODGE RAM 3500 TRUCK SHOULD ALREADY BE IN FILE! WE HAVE HAD SAFETY ISSUES WITH THIS TRUCK EVER SINCE PURCHASING IT AS A USED VEHICLE FROM RAMEY'S IN BECKLEY, WV. THERE ARE AT PRESENT THREE (3) RECALLS ON THIS VEHICLE, OF WHICH N49 APPEARS TO BE THE MOST LIFE-THREATENING, WHICH WE WERE NEVER NOTIFIED ABOUT, NOR WERE WE EVER NOTIFIED ABOUT THE BUYBACK ON THIS TRUCK. WE ACCIDENTALLY FOUND OUT. WE WERE NEVER NOTIFIED OF ANYTHING CONCERNING THESE PROBLEMS, PROBABLY BECAUSE WE PURCHASED IT USED. THE PROBLEM WITH THE TIE ROD, WHICH COULD CAUSE LOSS OF CONTROL AND A POSSIBLE CRASH IS NOT THE ONLY LIFE-THREATENING RECALL. THE RECALL WITH THE FUEL HEATER COULD POSSIBLY CAUSE A FIRE. WE HAVE, ON SEVERAL OCCASIONS, NOTICED SMOKE COMING OUT FROM UNDER THE HOOD WHILE REFUELING THE TRUCK, AS WELL AS A NOTICEABLE SHAKING AND VIBRATING IN...
#10807536 |
I WAS DRIVING THE VEHICLE DOWN A HIGHWAY AT ROUGHLY 65MPH. EVERYTHING SEEMED TO BE FUNCTIONING PROPERLY AT THIS TIME. I SIGNALED TO MAKE A LEFT-HAND TURN ONTO A STREET AHEAD. I SLOWLY BRAKED TO ROUGHLY 10-15 MPH BEFORE BEGINNING TO TURN. WHEN I STARTED TO TURN, THE POWER-STEERING IN THE VEHICLE FAILED. IN OTHER WORDS, THE POWER-STEERING WAS WORKING FINE JUST BEFORE EXECUTING THE TURN, THEN FAILED WITHOUT WARNING JUST AS I STARTED TO TURN THE WHEEL AND WAS STILL IN MOTION.. THE WHEELS BECAME EXTREMELY DIFFICULT TO TURN AND I WAS ABLE TO OVERPOWER THE FAILED POWER-STEERING COMPONENTS TO COMPLETE THE TURN AND GET OFF THE HIGHWAY SAFELY. HOWEVER, IF MY PHYSICALLY SMALLER WIFE HAD BEEN DRIVING, I AM NOT CONFIDENT THAT IT WOULD HAVE ENDED AS WELL. THERE WAS ONCOMING TRAFFIC ON THE OPPOSITE LANE TRAVELING AT 65MPH WHEN THE FAILURE OCCURRED. NO DASH LIGHTS, "CHECK ENGINE",...
#10782806 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE REVERSING AT 2 MPH, THE FRONT PASSENGER SIDE TIE ROD FRACTURED AND PUNCTURED THE RIM AND TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIE ROD, TIRE AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,300.
#10780623 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.
#10778329 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE RIGHT INTO A DITCH AS THE STEERING WHEEL BECAME EXTREMELY LOOSE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE TIE ROD BALL STUDS DETACHED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TIE ROD, RIM AND FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
#10762552 |
THE STEERING IS VERY LOOSE AND SLOPPY AFTER REPLACING EVERY COMPONENT IN THE FRONT END.
#10762745 |
I WOULD LIKE TO KNOW HOW YOU REQUIRE FIAT CHRYSLER TO RECALL AND BUY BACK VEHICLES THAT ARE UNSAFE TO DRIVE AND I GET TO SELL MY PICKUP BACK TO THEM AT TRADE IN VALUE WHICH EVERYONE IN THE WORLD KNOWS IS A DEALERS WAY OF SCREWING THE OWNER BECAUSE THEY TURN AROUND AND LIST THE VEHICLE FOR AT LEAST $4000 MORE THAN WHAT THEY PAID FOR THE TRADE IN. SO I GET SOLD A LEMON AND IM GLAD YOU ARE STARTING TO PUNISH COMPANIES SO THAT THEY IN TURN START PRODUCING QUALITY VEHICLES AND PUTTING EFFORT INTO THEIR CARS BUT THEY ARE EVEN TURNING THIS FOR PROFIT. THEY FIX THE PARTS AND RESALE THE CAR FOR MORE THAN THEY PAID FOR IT. GREAT PLAN. WHY NOT USE PRIVATE PARTY RESALE VALUE SO THAT WE ACTUALLY GET WHAT THE CAR IS WORTH.
#10758697 |
I'M SORRY IF I AM FILING THIS IN THE WRONG SECTION, BUT HERE GOES. I CHECKED MY VEHICLES VIN WITH YOUR WEBSITE AND WITH CHRYSLERS WEBSITE, MY TRUCK WAS ELIGIBLE FOR THE N49 TIE ROD END RECALL. WHEN I TOOK IT IN THE DEALER TOLD ME IT HAD ALREADY BEEN DONE. I ASKED HOW HE KNEW, AND THEY POINTED OUT TO ME THE STEERING LINK ON THE RIGHT SIDE OF THE TRUCK. I DID SOME RESEARCH ON THE N49 RECALL AND FOUND THAT IT WAS TO REPLACE THE TIE ROD END ON THE LEFT SIDE OF THE STEERING LINKAGE. I UNDERSTAND THAT THIS TRUCK COULD BE ELIGIBLE FOR THE BUY BACK PROGRAM BECAUSE OF THIS RECALL AND I CAN DEFINITELY SAY THAT RIGHT NOW I AM NOT COMFORTABLE WITH THIS TRUCK. THIS TRUCK IS PRIMARILY USED TO HAUL MY PREGNANT WIFE, 7 YR OLD SON, AND 3 YR OLD DAUGHTER....
#10750306 |
AUGUST 7, 2015, I WAS DRIVING MY 2011 DODGE 2500 4X4 CREW CAB DIESEL WITH 47265 MILES, DOWN A NARROW CANYON ROAD WITH A DROP OFF INTO A RIVER ON ONE SIDE NEAR MY HOME. I BEGAN A RIGHTHAND TURN AT ABOUT 20-25 MPH WHEN BOTH THE POWER STEERING AND POWER BRAKES WENT OUT. I WAS PULLING WITH BOTH HANDS AND HAD BOTH FEET ON THE BREAK AND I WAS STILL HEADING STRAIGHT ACROSS THE CENTER LINE TOWARD ANOTHER CAR GOING THE OPPOSITE DIRECTION. I DO BELIEVE IT WAS A MIRACLE THAT BOTH VEHICLES DIDN'T END UP DOWN THE EMBANKMENT AND IN THE RIVER. I WAS ABLE TO STOP THE TRUCK IN A TURNOUT PAST THE CURVE, I COULD NOT FIND ANY LEAKS OR ANYTHING BINDING IN THE STEERING. WHEN I RESTARTED THE TRUCK THE STEERING AND BRAKES WORKED FINE, SO I DROVE THE 1 1/2 MILES BACK HOME WHERE...
#10749097 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE MID LINK CONNECTION NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
#10745477 |
THERE IS A MAJOR VIBRATION IN THE FRONT END AS SOON AS YOU REACH 50 MPH. WE HAVE TAKEN OUR TRUCK TO 4 DIFFERENT DODGE DEALERSHIP AND NONE OF THEM CAN FIND ANYTHING WRONG THEY WILL EITHER SAY ITS THE TIRE WHICH ARE BRAND NEW LESS THAN 100 MILES ONE THEM OR THEY SAY IT NEEDS ALIGNED WHICH WE'VE HAD DONE AT LEAST 3 TIMES AND NOTHING HAS FIXED THIS PROBLEM. WE HAD RECALL WORK DONE IN MAY AND WAS TOLD IT WOULD FIX THE PROBLEM BUT IT HAS NOT CHANGED ANYTHING IT SEEMS TO BE GETTING WORSE. YOU CAN SEE THE HOOD OF THE TRUCK VIBRATING AND ALSO REALLY FEEL IT IN THE STEERING AS WELL AS THE SHIFTER IT IS A MANUAL 6 SPEED.
#10733671 |
GOING INTO A CURVE FRONT END OF VEHICLE SHAKES AND YOU HAVE NO CONTROL OVER THE STEERING. DEALER CAN NOT FIND ANYTHING WRONG. DOES NOT DO IT CONSISTENTLY BUT HAVE HEARD OTHER RAM OWNERS HAVING THE SAME PROBLEM. WHEN MY RAM DOES THIS YOU HAVE TO COMPLETELY STOP THE VEHICLE DUE TO LOOSING CONTROL. AT SOME POINT THIS IS GOING TO CAUSE INJURY OR DEATH.
#10713774 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE FRONT END WOBBLED UNCONTROLLABLY. THE VEHICLE TRAVELED IN AND OUT OF A DITCH TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING BOLT JOINTS AND STABILIZING BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 6/25/15*CN
#10713202 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10701658 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10693875 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10690103 |
TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10684040 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE DEALER; HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
#10683172 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST A LONG TIME AGO AND WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN
#10676652 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10676358 |
THE FRONT END SHAKES AROUND 60 TO 65 MPH. WHEN DRIVING, YOU HAVE TO SLOW DOWN TO 35 - 40 MPH TO STOP THE SHAKING. *TR
#10661671 |
2011 DODGE 2500 TRUCK CONSUMER COMPLAINS THAT VEHICLE HAS NOT BEEN REPAIRED BY DEALER DO TO RECALL *CN THE DEALER INFORMED THE CONSUMER, THEY RECEIVED THE PARTS. HOWEVER, THEY WERE FOUND TO BE UNACCEPTABLE BECAUSE THEY DID NOT FIT THE VEHICLE IN QUESTION. THE DEALER STATED NEW PARTS HAD BEEN ORDERED. THE DEALER INFORMED THE CONSUMER, HE WAS ON A VERY LONG LIST. *JB
#10661433 |
HOSE (52122382AG) FAILED/SEPARATED CAUSING FAILURE OF PUMP (R8070907AC). THE INNER LINER OF THE HOSE WHEN INTO THE PUMP. I WAS ON A STEEP WINDY ROAD IN WV, I WAS LUCKY FOR LOW VEHICLE SPEED AND ASCENDING OF MOUNTAIN VERSUS DESCENDING OF MOUNTAIN. BARELY MISSED DITCH BY MANHANDLING THE STEERING TO A PULL OFF SITE. *JS
#10659847 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE DEALER INDICATED THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
#10653885 |
AFTER BEING NOTIFIED IN DECEMBER ABOUT RECALL N49 / NHTSA 13V-529, I HAVE REQUESTED THE REPAIR AT TWO DIFFERENT RAM SERVICE CENTERS IN MY AREA. IN THE MONTHS THAT HAVE FOLLOWED I HAVE CONTINUALLY HEARD THAT THE PART IS NOT AVAILABLE, AND THAT AT BEST THE DEALERSHIP MAY RECEIVE 'TWO REPLACEMENT PARTS A WEEK', REPEATEDLY BEING TOLD I AM 'NEAR THE BOTTOM OF LIST.' IT IS WITH IRONY THAT WHEN I CHECK THE RECALL STATUS ON THE MOPAR OWNERS WEBSITE THAT IT INDICATES THE RECALL AS INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE. RAM DOES NOT SEEM TO WANT TO ADDRESS THIS ISSUE IN A TIMELY MANNER. *TR
#10652330 |
TOTAL LOSS OF POWER STEERING DUE TO PLASTIC LINER INSTALLED IN P/S PRESSURE HOSE BECOMING DISLODGED AND WORKING ITS WAY INTO THE RACK/PINION STEERING GEAR CAUSING BLOCKAGE OF FLUID FLOW- REPLACEMENT OF PUMP, RACK/PINION AND PRESSURE HOSE NEEDED TO CORRECT DEFECT. *TR
#10640103 |
WHAT IS A REASONABLE TIME FOR A MANUFACTURER TO COMPLETE A SAFETY RECALL. I RECEIVED THE N49 / NHTSA 13V-529 RECALL IN DECEMBER OF 2013, CALLED JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH. AT TIME OF APPOINTMENT I WAS TOLD NO PARTS WERE AVAILABLE. UPDATE ON SEPT 30TH 2014, I AM CURRENTLY NUMBER 92 ON THE LIST TO GET THE RECALL PARTS. THEY SAY THEY CAN GET 4-6 PARTS A WEEK, WHICH MEANS MY PARTS WON'T BE AVAILABLE FOR MORE THAN 4 MONTHS. IF THIS IS TRULY AN 'IMPORTANT' SAFETY RECALL IT SHOULD NOT TAKE MORE THAN A YEAR TO GET THE PARTS REPLACED. *TR
#10640138 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING). THE CONTACT STATED THAT THE PART THAT NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10638409 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER ORDERED THE PARTS NEEDED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL, BUT THE DEALER STATED THAT THE PARTS WERE DEFECTIVE. THE CONTACT WAS PLACED ON A WAITING LIST FOR THE RECALL PART. THE DEALER STATED THAT THE PARTS WERE LIMITED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10637532 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10630412 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). HOWEVER, THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
#10630034 |
IN THE LATTER PART OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR
#10630046 |
IN DECEMBER OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR
#10629263 |
WHILE DRIVING AT 65 MILES PER HOUR, AND CROSSING A BRIDGE EXPANSION JOINT, TRUCK BEGAN SHAKING VIOLENTLY. SHAKING DID NOT STOP UNTIL I WAS ABLE TO REDUCE THE SPEED BELOW 45MPH. SIMILAR INCIDENTS CONTINUE TO OCCUR EVERY TIME I DRIVE THE TRUCK. THIS COULD EASILY LEAD TO A SERIOUS ACCIDENT. *TR
#10622227 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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