NHTSA Complaint #10653885 — 2011 DODGE RAM 2500 STEERING

Complaint Details

ODI Number	10653885
Vehicle	2011 DODGE RAM 2500
Component	STEERING
Date of Incident	December 20, 2013
Date Filed	November 10, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

AFTER BEING NOTIFIED IN DECEMBER ABOUT RECALL N49 / NHTSA 13V-529, I HAVE REQUESTED THE REPAIR AT TWO DIFFERENT RAM SERVICE CENTERS IN MY AREA. IN THE MONTHS THAT HAVE FOLLOWED I HAVE CONTINUALLY HEARD THAT THE PART IS NOT AVAILABLE, AND THAT AT BEST THE DEALERSHIP MAY RECEIVE 'TWO REPLACEMENT PARTS A WEEK', REPEATEDLY BEING TOLD I AM 'NEAR THE BOTTOM OF LIST.' IT IS WITH IRONY THAT WHEN I CHECK THE RECALL STATUS ON THE MOPAR OWNERS WEBSITE THAT IT INDICATES THE RECALL AS INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE. RAM DOES NOT SEEM TO WANT TO ADDRESS THIS ISSUE IN A TIMELY MANNER. *TR

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