NHTSA Complaint #10640103 — 2011 DODGE RAM 2500 STEERING

Complaint Details

ODI Number	10640103
Vehicle	2011 DODGE RAM 2500
Component	STEERING
Date of Incident	February 4, 2014
Date Filed	September 30, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

WHAT IS A REASONABLE TIME FOR A MANUFACTURER TO COMPLETE A SAFETY RECALL. I RECEIVED THE N49 / NHTSA 13V-529 RECALL IN DECEMBER OF 2013, CALLED JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH. AT TIME OF APPOINTMENT I WAS TOLD NO PARTS WERE AVAILABLE. UPDATE ON SEPT 30TH 2014, I AM CURRENTLY NUMBER 92 ON THE LIST TO GET THE RECALL PARTS. THEY SAY THEY CAN GET 4-6 PARTS A WEEK, WHICH MEANS MY PARTS WON'T BE AVAILABLE FOR MORE THAN 4 MONTHS. IF THIS IS TRULY AN 'IMPORTANT' SAFETY RECALL IT SHOULD NOT TAKE MORE THAN A YEAR TO GET THE PARTS REPLACED. *TR

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