2011 DODGE RAM 2500 Steering Problems

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) AND THE CONTACT STATED THE THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME. RK

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER MONTH. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CONTACTED LOCAL DODGE DEALERSHIP RELATING TO RECALL NOTICE N49 / NHTSA 13-529 IN JAN. 2014. TODAY 5/8/14 I WAS TOLD THAT IT WOULD BE SEPT. BEFORE THE PART COULD BE REPLACED, IF THEN. CLOSE TO A YEAR AND POSSIBLY LONGER TO REPLACE A PART THAT COULD CAUSE A DEATH IS UNACCEPTABLE. I AM SURE THAT DODGE HAS A SUPPLIER OF THE TIE ROD BALL STUD FOR THE NEW TRUCKS THAT THEY ARE SELLING. PERHAPS THEY COULD STOP PRODUCTION OF THE NEW TRUCK AND HAVE THE MANUFACTURE OF THE BALL STUD RETOOL IN ORDER TO GET ALL THE UNSAFE TRUCKS REPAIRED. BUT, I AM SURE THAT THEIR BEAN COUNTERS WOULD REJECT THAT ACTION. $$$$$$$$ *TR

RECALL NOTICE : N49/NHTSA 13V-529 LEFT TIE ROD BALL STUD MAY FRACTURE . MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I HAVE BEEN UNSUCCESSFUL IN GETTING THIS RECALL CORRECTED BY THE DEALER. I HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE PROBLEM IS : THEY ARE UNABLE TO GET THE PART NEEDED FROM CHRYSLER. I CALLED ON 1/2/2014 AND WAS TOLD THE PART WAS ORDERED. 1/24/2014 I WAS TOLD THAT ONLY 3 PARTS WERE ALLOWED TO BE SHIPPED FROM CHRYSLER TO THE DEALER EVERY 7 DAYS. 3/1/2014: DEALER STILL STATED THEY WERE UNABLE TO GET THE NEEDED PARTS. WHAT IS THE PROBLEM.???? *TR

TL-THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST THAT MAY EXCEED SEVERAL MONTHS DUE TO PARTS ARE RECEIVED BY ONE OR FOUR EVERY TEN DAYS. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. LI

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING THE PARTS. SO HERE IT IS, 4/28/14 AND I HAVE YET TO HAVE THE TIE ROD ON MY TRUCK REPLACED. HORSE SHOW SEASON BEGINS IN MAY AND I CERTAINLY CAN'T TAKE ANY CHANCES TOWING MY HORSE TRAILER WITH THIS ISSUE UNRESOLVED. I AM VERY UNHAPPY WITH THIS SITUATION - THIS IS THE FIRST DODGE TRUCK I'VE PURCHASED AND IF THIS IS HOW CHRYSLER DODGE HANDLES RECALLS, IT WILL MAKE ME THINK TWICE BEFORE I CONSIDER PURCHASING ANOTHER DODGE TRUCK. IF YOUR COMPANY ISSUES RECALLS, IT NEEDS TO PROVIDE THE NECESSARY REPLACEMENT PARTS TO DEALERSHIPS...

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 111,000.

RECALL WAS SENT DECEMBER TO START EFFECTIVE JANUARY THE 6TH AND I STILL HAVE NOT GOTTEN THE DEALERSHIP TO FIX PROBLEM. PROBLEM:(THE LEFT TIE ROD STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) TRUCK WAS PURCHASED AT GULFGATE DODGE IN HOUSTON. THE TECHNICIAN IS SOMEONE BY THE NAME OF GARY. WHEN I CALLED TO CHECK TO SEE WHY THEY HAD NOT CALLED ME IN TO REPAIR THE PROBLEM I WAS TOLD THEY WOULD CALL ME WHEN PART CAME IN. I STILL HAVE NOT HEARD ANYTHING. MAY IS AROUND THE CORNER THIS IS NOT GOOD. PEOPLE DIE FROM RECALLS EVERYDAY I WOULD NOT LIKE TO BE ADDED TO THE LIST, BUT I HAVE INFORMED MY FAMILY OF THE PROBLEM. PLEASE HELP SPEED UP PROCESS ANY WAY YOU CAN. I SHOULD BE ABLE TO DRIVE MY TRUCK AND...

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL NOTICE IN THE MAIL AROUND THE 1ST OF THE YEAR FOR THE LEFT TIE ROD ON OUR TRUCK, WE CALLED RENO DODGE RIGHT AWAY, THEY PUSHED US BACK A FEW WEEKS, WE CALLED MULTIPLE TIMES SINCE THEN AND SAID THEY'D CALL US, THEY NEVER DID, NOW MONTHS LATER WE CALLED AGAIN, AND THEY SAID IT WOULD BE MONTHS BEFORE THEY COULD GET US IN. WE ARE CONCERNED THAT THIS PROBLEM COULD HARM OUR FAMILY SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000. THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. AS A RESULT, REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN (STEERING) BY THE END OF 2013. THE CONTACT TOOK THE VEHICLE INTO A DEALER TO BE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE LOSS OF CONTROL AND CRASH WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER GAVE AN UNREASONABLE TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE RECALL WOULD BE REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE DEALER REPLACED THE STEERING COMPONENT, ON THE VEHICLE. UPDATED 07/15/14

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 06/10/14 MA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE OSS OF CONTROL AND CRASH WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED . THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/5/2014. UPDATED 06/16/2014 *JS

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL. CONSUMER WAS TOLD THAT DEALERSHIP WOULD NOT COMPLETE RECALL AND THAT THE RECALL WAS SUSPENDED. *SMD THE CONSUMER WAS ALSO INFORMED THE PROBLEM ONLY EXISTED WHEN BACKING UP THE TRUCK WITH A TRAILER. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14*LJ UPDATED 05/27/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY AND THOSE AROUND HIM WHILE ON THE ROADWAY BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE TIE ROD BALL STUD RECALL COMPLETION PROBLEMS. *SMD WHEN THE CONSUMER ARRIVED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY SENDING ONE PART PER WEEK, AND HE WAS ADDED TO A WAITING LIST. *JB

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE COMPLETION PROBLEMS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS INFORMED, THE PART FOR THE RECALL, WAS ON BACKORDER. *JB

JANUARY 21, 2014- RECEIVED RECALL NOTICE N49. (LEFT TIE ROD BALL STUD FAILURE). CONTACTED A LOCAL TEXAS DODGE DEALER AND WAS PLACED ON THE APPOINTMENT LIST, PARTS ORDERED. DEALER SAID THAT I WOULD BE CONTACTED WHEN THE PART ARRIVED. (SEEN THE RECALL NOTICE UPDATES THAT STATED IT WOULD BE APRIL BEFORE PARTS WERE AVAILABLE). 03/22/14 - WAS BACKING OUT OF PARKING SPOT AND LEFT TIE ROD BALL STUD BUSTED, TIRE TWISTED SIDEWAYS. THE SCARY PART- JUST 45-50 MILES EARLIER, SAME TANK OF GAS, I HAD BEEN PULLING MY FIFTH WHEEL TRAILER DOWN THE HIGHWAY IN TEXAS. I AM SHAKING THINKING ABOUT WHAT COULD HAVE HAPPENED ON THE THRUWAY IF IT HAD BUSTED JUST A FEW MILES EARLIER OR IF I HAD A FEW MILES FURTHER TO DRIVE! *TR

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT STATED THE WAIT FOR THE DEALER TO PERFORM THE REPAIR HAD EXCEEDED A REASONABLE TIMEFRAME. THE DEALER ADVISED THAT THEY ARE ALLOWED TWO REPAIR KITS PER WEEK.THE CONTACT'S VEHICLE WAS NUMBER FOUR ON THE WAITING LIST AND WOULD BE REPAIRED IN APPROXIMATELY FOUR MONTHS. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

IT APPEARS THE COMPLAINT IS THE SAME AS MANY. HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF AND FROM THE BEGIN AND HAVE BEEN TOLD BY THREE DEALERS THE SAME ANSWER! CHRYSLER WON'T SEND US THE PARTS PARTS. SO I HAVE BEEN ON THE LIST SINCE JANUARY 6TH. DOES SOMEONE HAVE TO HAVE AN INJURY LIKE WITH TOYOTA OR GM BEFORE THE PROBLEM CAN GET FIXED. DISGUSTED WITH CHRYSLER TO SAY THE LEAST AS ARE THE DEALERS!!! *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

RECEIVED A RECALL ON MY TRUCK (N49/NHTSA 13V-529). IMMEDIATELY TOOK TRUCK TO DEALERSHIP FOR INSPECTION AS THE RECALL STATES THE "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) THE DEALER (FRONTIER DODGE IN EL RENO, OKLA.) INSPECTED THE TRUCK AND TOLD ME THAT INDEED, MY TRUCK DID HAVE THE FAULTY PARTS AND THAT THE TIE RODS NEEDED TO BE REPLACED ON BOTH SIDES. THEY STATED THEY WOULD ORDER THE PARTS AND CONTACT ME FOR REPAIRS. TO DATE, THE DEALER HAS NOT CONTACTED ME FOR REPAIRS. TWO WEEKS AGO, I CONTACTED THEM AND ASKED THE STATUS, THEY SAID THEY ARE STILL WAITING FOR PARTS FROM DODGE. IF THIS RECALL IS SUCH AS SAFETY ISSUE AS TO WARRANT A RECALL, WHY IS DODGE NOT FOLLOWING THROUGH WITH REPAIRS AND ENSURING THERE ARE PARTS NECESSARY...

I GOT THE RECALL WHILE IN OR WHILE BEING A CARETAKER FOR 6 MONTHS. I CALLED ALL THE LOCAL DEALERS AND WAS TOLD THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM. I FINALLY TALKED TO DENNIS DILLION DODGE IN CALDWELL, ID AND THEY ORDERED THE PART. I AM LEAVING TO GO BACK TO ALASKA NEXT MONTH AND THEY STILL DO NOT HAVE THE PART. I REALLY DO NOT WANT TO GO BACK WITHOUT IT BEING FIXED AS I AM PULLING A 5TH WHEEL TRAILER. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING PARTS UNTIL MID APRIL. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

RECEIVE NOTIFICATION IN DECEMBER TO CONTACT DEALER FOR RECALL SERVICE WORK AFTER JAN 6 2014. CONTACTED DEALER ON JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH TO HAVE RECALL WORK PERFORMED. WHEN DROPPING VEHICLE OFF I WAS INFORMED PARTS WERE NOT AVAILABLE AND WERE ONLY GETTING A LIMITED NUMBER OF PARTS PER WEEK. IT IS NOW 3 MONTHS INTO THE RECALL WITH NO RESOLUTION IN SIGHT. FOR A POTENTIAL SAFETY ISSUE THIS IS NOT ACCEPTABLE. *TR

RECEIVED A SAFETY RECALL FROM CHRYSLER N49/NHTSA 13V-529, STATING THE LEFT TIE ROD BALL STUD IS DEFECTIVE AND NEEDS TO BE REPLACED. CONTACTED WOLFCHASE DODGE IN BARTLETT, TN AND THEY SAID THEY COULDN'T GET THE PARTS, AND COULDN'T FIX MY TRUCK. *TR

I HAD STOPPED AT A STOP SIGN AND THEN STARTED TO PROCEED. SPEED WAS SLOW BECAUSE OF RAIL ROAD TRACK, WHEN I MADE A LEFT TURN THE STEERING JAMMED AND HAD TO STOP BEFORE RUNNING OFF ROAD. WITH ALL MY STRENGTH I WAS ABLE TO TURN LEFT FURTHER BUT HEARD A CLUNK. DROVE SLOW TO A DODGE DEALER IN MILE OF CARS, SAN DIEGO AND THIS CONDITION OCCURRED ABOUT 3 TIMES EVERY TIME I MADE A FULL TURN TO LEFT. DEALER REPAIRED AND I WAS TOLD THAT A AIR VENT HOSE RETAINING BRACKET HAD BROKEN AND THE HOSE HAD FALLEN IN TO THE STEERING MECHANISM. I THINK IF I HAD BEEN GOING AT A NORMAL SPEED 50 TO 70 I WOULD HAVE CRASHED. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR

RECALL FIRST HEARD OF ON TODAY SHOW FIRST OF DEC,2013. RECALL NOTICE ARRIVED IN ,MAIL LATE DEC, 2013. INSTRUCTED TO CONTACT DEALER JAN, 6, 2014.CONTACTED DEALER JAN 7 2014. TOLD PARTS WOULD TAKE 3 TO 4 WEEKS. WAITED. CONTACTED DEALER MID FEB,2014. TOLD CHRYSLER ONLY RELEASING ONE PART PER WEEK.AM #10 ON LIST, WAITED. CONTACTED DEALER MARCH 11,2014. TOLD A PROBLEM WITH THE NEW PART, STOPPED SHIPPING, NEWER PARTS TO START SHIPPING END OF APRIL 2014. BY END OF APRIL WILL BE 5 MONTHS. DUE TO RISK OF TIE ROD FAILURE, DO NOT FEEL SAFE ON THE ROADS. THIS IS NOT WHAT I CONSIDER A TIMELY REMEDY TO THE SAFETY OF MYSELF OR TO OTHERS ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHILE BACKING INTO A PARKING SPACE, THE TIE ROD BROKE CAUSING BOTH FRONT TIRES TO TILT INWARD. I HAPPENED TO BE AT A DEALER'S LOT AND HAD TO HAVE IT REPAIRED AT THIS LOCATION. UPON CONTACTING MY DODGE DEALERSHIP I WAS INFORMED OF THE RECALL AND THEN CONTACTED CHRYSLER WHERE I WAS TOLD - ON THREE SEPARATE CALLS - THIS WAS NOT PART OF THE RECALL. I'VE SINCE FOUND A PUBLISHED NOTICE BY CHRYSLER, STATING MY EXACT MAKE & MODEL AND THE EXACT TIE ROD BREAKAGE AS BEING PART OF A RECALL. CHRYSLER HAS DENIED REIMBURSEMENT OF MY REPAIR APPROXIMATELY $600 ON A $50,000 TRUCK WITH ONLY 40,000 MILES. AT THE TIME OF THIS INCIDENT MYSELF AND A PASSENGER HAD JUST EXITED OFF A MAJOR INTERSTATE WHERE THE SPEED LIMIT IS 70 MPH AND I WAS TOWING A BOAT. I CAN NO LONGER TRUST DODGE VEHICLES, THEIR CUSTOMER CARE DUE...

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 STEERING HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED NOTIFICATION DECEMBER 2013 AND THE DEALER ADVISED FOR SEVERAL MONTHS THAT THEY HAD NOT RECEIVED THE REPAIR KIT TO COMPLETE THE RECALL SERVICE. THE CONTACT WAS PLACED ON A WAITING LIST AND WAS ADVISED THAT BECAUSE THE DEALER WAS ONLY BEING SUPPLIED WITH ONE REPAIR KIT PER WEEK, THE EXPECTED RECALL REPAIR DATE WAS NOVEMBER 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT RECEIVED A RECALL NOTICE AND HAD BEEN AWAITING THE NECESSARY PARTS FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME IN WHICH THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY WERE NOT AWARE OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

IN JANUARY OF 2014, I RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER ON MY 2011 DODGE RAM TRUCK, 2500 4X4. THE NOTICE SAID, PROBLEM: THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. 2-28-14 I CALLED SMOLICH MOTORS (DODGE DEALERSHIP IN BEND, OREGON) AND MADE AN APPOINTMENT TO HAVE IT LOOKED AT. I WAS TOLD THEY ARE OVER 300 PEOPLE WAITING FOR PARTS AND THAT THE REPLACEMENT PARTS THAT WERE FIRST SENT HAVE BEEN RECALLED AS INFERIOR AND THEY HAVE NO IDEA WHEN THEY CAN REPLACE THE FAULTY PARTS ON THE TRUCK. SINCE THIS IS A SAFETY ISSUE I STRONGLY FEEL THAT CHRYSLER/DODGE IS NOT DOING WHAT THEY SHOULD TO FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS CONTACTED AND STATED THEY WOULD NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE FEBRUARY 2014 TO REPAIR A MANUFACTURING DEFECT. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR PERFORMING THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/22/14