NHTSA Complaint #10585230 — 2011 DODGE RAM 2500

I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING THE PARTS. SO HERE IT IS, 4/28/14 AND I HAVE YET TO HAVE THE TIE ROD ON MY TRUCK REPLACED. HORSE SHOW SEASON BEGINS IN MAY AND I CERTAINLY CAN'T TAKE ANY CHANCES TOWING MY HORSE TRAILER WITH THIS ISSUE UNRESOLVED. I AM VERY UNHAPPY WITH THIS SITUATION - THIS IS THE FIRST DODGE TRUCK I'VE PURCHASED AND IF THIS IS HOW CHRYSLER DODGE HANDLES RECALLS, IT WILL MAKE ME THINK TWICE BEFORE I CONSIDER PURCHASING ANOTHER DODGE TRUCK. IF YOUR COMPANY ISSUES RECALLS, IT NEEDS TO PROVIDE THE NECESSARY REPLACEMENT PARTS TO DEALERSHIPS IN A TIMELY FASHION. WAITING 4 MONTHS, AND STILL NOT HAVING ANY IDEA OF WHEN MY TRUCK WILL BE SERVICED, IS COMPLETELY UNACCEPTABLE LEVEL OF CUSTOMER SERVICE. I'D SURE LIKE TO USE MY TRUCK FOR TOWING PURPOSES BUT FEEL I CANNOT DO SO UNTIL THIS PART IS REPLACED. I WANT TO KNOW WHEN I CAN EXPECT SATISFACTION OF THIS RECALL NOTICE. *JS