2009 DODGE RAM 2500 Steering Problems

150 NHTSA complaints on file

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All Steering Complaints — Page 3

#10572966 |
CHRYSLER PUT OUT A RECALL "N49" FOR MY TRUCK I TOOK IT TO A DEALER AND THEY SAID THE PARTS ARE DEFECTIVE AND NEED REPLACED THEY HAD TO ORDER THE PARTS 3 WEEKS LATER AND NO PARTS THE DEALER NOW SAYS IT WILL PROBABLY BE ANOTHER 3 MONTHS BEFORE THEY CAN GET THE PARTS I CALLED CHRYSLER AND THE ONLY RESPONSE WAS THAT THEY DON'T HAVE THE ABILITY TO PRODUCE THE PARTS THEY CANNOT TELL ME WHAT WILL HAPPEN IF THE PARTS BREAK AND I CRASH MY TRUCK I NOW HAVE NO IDEA WHAT I SHOULD DO. *TR
#10569323 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE, AS ADVISED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10569400 | Crash
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
#10569054 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE LIFE-THREATENING BECAUSE HE TRANSPORTED SMALL CHILDREN IN THE VEHICLE. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10568700 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. *TR
#10568858 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE REPAIR PART WAS ALSO RECALLED AND DID NOT KNOW WHEN THE REPLACEMENT PART WOULD BECOME AVAILABLE. THE MANUFACTURE HAD BEEN ALERTED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE. *TR
#10568198 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER HAD TO PLACE THE CONTACT ON A WAITING LIST THAT WOULD EXCEED TWO YEARS BECAUSE THE REPLACEMENT PART WAS CALLED BACK BY THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD TO BE REDESIGNED AND COULD POSSIBLY BECOME AVAILABLE TO THE DEALER WITHIN TWO YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
#10567684 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
#10567481 |
I RECEIVED AN IMPORTANT SAFETY RECALL N49/NHTSA 13V-529 BACK IN DEC TIME FRAME, I IMMEDIATELY CONTACTED CROWN DODGE IN FAYETTEVILLE, NC. THEY TOLD ME THAT THEY ARE AWARE OF THE SITUATION AND ARE WAITING ON PARTS TO ARRIVE AND TO CALL BACK IN TWO WEEKS. I CALL BACK TWO WEEKS LATER (MID JAN) THEY EXPLAIN THAT THEY HAVE NOT RECEIVED ANY PARTS AND WAS TOLD TO BRING IN MY TRUCK SO THEY CAN ORDER PARTS ASSIGNED TO MY VIN NUMBER WHICH I DID. AFTER WAITING SEVERAL WEEKS I CALLED CROWN DODGE ON 4 MARCH 2014 AND SPOKE WITH FRANK IN THE SERVICE DEPT. HE EXPLAINS TO ME THAT THE PARTS WERE ORDERED LAST WEEK. I DON'T UNDERSTAND HOW IT HAS TAKEN CROWN DODGE OVER 2 MONTHS TO ORDER PARTS FOR THIS RECALL. [XXX] WAS UNABLE TO GIVE A GOOD EXPLANATION WHY IT HAS TAKEN SO LONG TO ORDER PARTS. I...
#10567487 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT THAT IT WAS UNACCEPTABLE FOR HIM TO STILL BE WAITING WHEN THE VEHICLE WAS TAKEN TO THE DEALER JANUARY 6, 2014. THE MANUFACTURE WAS ALERTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED HE HAD NOT YET EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 04/22/14 MA
#10567004 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 37 ON A WAITING LIST FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
#10566452 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS STILL AWAITING PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ THE CONSUMER STATED THE PARTS HADN'T BECOME AVAILABLE IN A TIMELY MANNER. THE VEHICLE STARTED TO SHOW FAILURE SYMPTOMS OF THE PROBLEMS IN ACCORDANCE WITH THE RECALL. UPDATED 04/11/2014*JS
#10566296 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE REPLACEMENT PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10566336 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD TAKE TWO MONTHS FOR THEM TO RECEIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10565826 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE RECALL KIT EVERY SEVEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10564983 |
I RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 FOR ABOVE TRUCK IN 12/13. I TOOK TRUCK TO NAPLETON DODGE LAKE PARK,FL. TEL. # 561-622-0101 AND WAS TOLD THE PARTS HAD TO BE ORDERED. SINCE THEN I HAD NUMEROUS CONTACTS WITH THE DEALER'S PARTS DEPARTMENT. THE PARTS CLERKS TOLD ME CHRYSLER IS LIMITING THE NUMBER OF REPAIR PARTS NEEDED TO CLEAR THE RECALL. THEY FIRST SAID THE DEALER COULD ONLY ORDER 2 A WEEK. ON 2/19/14 THE PARTS CLERK SAID CHRYSLER HAS REDUCED THE NUMBER TO ONE EVERY SEVEN DAY, AND THAT I WAS 50TH ON THE LIST AND THEY COULDN'T EVEN ORDER MY PARTS FOR 350 DAYS. THEY WERE SORRY BUT THERE WAS NOTHING THEY COULD DO SINCE CHRYSLER WAS LIMITING THE ORDERING. THE DEALER HAS BEEN POLITE BUT THEY BLAME THE PROBLEM ON CHRYSLER NOT HAVING THE PARTS. I AM CONCERNED SINCE I DO NOT WANT TO DRIVE FOR...
#10563858 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER, WHO INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE REMEDY PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10563708 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS INFORMED BY THE DEALER THAT THE PART HAD FAILED THEIR INSPECTION. THE FAILURE MILEAGE WAS 70,000.
#10563257 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) LAST YEAR AND WAS RECENTLY INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.
#10563014 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN LATE DECEMBER 2013 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT A FEW WEEKS LATER WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL TO THE LEFT AND BEGAN TO HEAR A GRINDING NOISE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIE ROD WAS FRACTURED AND HAD SHOT THROUGH THE FRONT PASSENGERS' SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 5/13/14*CN *TR
#10563136 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT IT HAD SURPASSED REASONABLE TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THERE WAS A RESTRICTION ON THE REPAIR PART BECAUSE THEY COULD NOT SUPPLY ENOUGH REPAIR KITS TO THEIR CUSTOMERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 05/30/2014*JS
#10562866 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALERS STATED THAT THEY WERE RECEIVING TWO PARTS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
#10562957 |
TL* THE OWNS A 2009 DODGE RAM 2500 4X4. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND WAS NOT AVAILABLE TO GIVE THE CONTACT A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF
#10562401 |
HAVE A SAFETY RECALL N49/NHTSA 13V-529 CALLED DEALER AND TOLD THAT CHRYSLER ONLY SENDING 1 PART PER WEEK. I AM #89 ON THE LIST. THAT'S A YEAR & A HALF OUT. VERY DANGEROUS. DO I HAVE TO PARK MY TRUCK FOR THAT LONG? *TR
#10562183 |
RECALL N49. I GOT A NOTICE FROM DODGE THAT MY CALL IS ON RECALL FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK MAY FRACTURE. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING. I MADE AN APPOINTMENT TO GET IT FIX AND WAS TOLD I HAVE TO WAIT 36 WEEK BEFORE THE PART ARE HERE. THIS IS UNACCEPTABLE BECAUSE THE CAR COULD CRASH. MY DEALER IS AIRPARK DODGE IN SCOTTSDALE ARIZONA 480 556 7400. *TR
#10561976 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10561791 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ
#10561191 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY AUTHORIZED TO ORDER ONE TIE ROD PER WEEK AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST THAT COULD POSSIBLY EXCEED ONE YEAR BEFORE THEY WOULD BE ABLE TO SERVICE THE VEHICLE. THE CONTACT BELIEVED THAT THE RECALL REPAIR FAR SURPASSED WHAT WOULD BE CONSIDERED A REASONABLE TIME FOR REPAIR.
#10560837 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
#10560388 |
TL* THE CONTACT OWNS 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10560110 |
RECEIVED RECALL NOTICE N49/NHTSA 13V-529 REGARDING THE LEFT TIE ROD BALL. CALLED MY DEALER (RED BLUFF DODGE) IN LATE DECEMBER AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. CALLED AGAIN ON 1/14/14 AND WAS TOLD THAT THEY DO NOT HAVE THE PARTS AND THAT DODGE WOULD ONLY SEND THEM ONE REPLACEMENT PART PER WEEK. I AM NOW ON A SIX (6) MONTH WAITING LIST TO GET THIS PROBLEM FIXED. *TR
#10559786 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10559864 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 ( STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10558637 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION NOVEMBER 2013. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 103,000.
#10557154 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 13V529000, STEERING; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
#10556765 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
#10556355 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE DRIVER'S SIDE WHEEL BEGAN TO SHAKE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS THE STEERING DAMPENER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.
#10520225 |
WAS AT HOME, BACKING OUT OF DRIVE WAY,, THE DRIVER SIDE TIE ROD FELL OFF! COULD NOT GET A TOW TRUCK INSIDE MY DRIVE TO TAKE TO THE DEALERSHIP TO GET FIXED. SO I GOT A BUDDY TO HELP ME REMOVE THE OLD TIE ROD END AND REPLACE IT WITH A MOOG TIE ROD END. HAD IT REALIGNED. MY COMPLAINT IS DODGE WON'T REIMBURSE ME FOR THE PARTS AND LABOR. DODGE SUPPOSEDLY CHECKED THIS OUT 3-27-12 AT BILL HODGES DODGE IN VINITA, OK. THEY DID A MEASUREMENT AND DECIDED IT WAS OK. WELL NOT SO!, IT BROKE IN MY DRIVE WAY BACKING STRAIGHT BACK. WHAT IF I HAD BEEN DRIVING DOWN THE TURNPIKE 75 MPH? IF IT NEEDS CHECKED ON A RECALL IT NEEDS TO BE REPLACED!!!! *TR
#10511660 |
BACKING UP HORSE TRAILER AND TIE ROD END BROKE COMPLETELY OFF DRIVER SIDE. VEHICLE WAS INSPECTED ON 3/12/12 PER RECALL BUT NOTHING WAS DONE. ITS A SHAME DEALERS ARE SENDING YOU OFF WITH STEERING COMPONENTS THAT ARE NOT SAFE. *TR
#10496744 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING AT ANY SPEED AND WHILE HAULING A TRAILER. THE CONTACT LOST CONTROL OF THE STEERING WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 71,000.
#10486265 |
WAS DRIVING ON INTERSTATE 64 DOING 70 MPH HIT SMALL BUMP IN ROAD AFTER A BRIDGE TRUCK STARTED SHAKING REALLY BAD HAD TO SLOW DOWN AN PULL OFF ON SIDE OF ROAD TO MAKE IT QUIT SHAKING JUST ABOUT GOT RUN OVER BIG RIG WAS RIGHT BEHIND ME SEEMS LIKE THIS HAPPENS TO ALOT OF DODGE TRUCKS WOULD LIKE TO SEE RECALL BEFORE SOMEONE GETS KILLED MAYBE I SHOULD JUST GET RID OF THE TRUCK NOT REAL HAPPY CONSUMER. *TR
#10474128 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIE ROD DID NOT NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO BODY SHOP FOR A PAINT JOB, WHO NOTIFIED HIM THAT THE TIE ROD BROKE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO REIMBURSE THE CONTACT FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 61,000.
#10469238 |
HI, I TOOK MY TRUCK TO SEARS TO HAVE THE TIRES ROTATED AND THE STEERING CHECKED BECAUSE I HAD STARTED TO FEEL CROW HOPPING WHEN MAKING SLOW TURNS. WHEN THEY REMOVED THE FRONT TIRES THEY CHECKED TO FIND WHAT WAS CREATING THE CROW HOPPING AS I HAD REQUESTED. THEY FOUND THAT THE CV JOINT ON THE DRIVERS SIDE WAS NOT WORKING AS IT SHOULD, AND UPON REMOVING IT THEY ALSO FOUND THAT THE BALL JOINTS WERE BAD. AT THIS POINT I HAD SEARS DO THE WORK BECAUSE OF SAFETY CONCERNS. THEY REPAIRED THE PROBLEM AND SO FAR THE CROW HOPPING SEEMS TO HAVE GONE AWAY.I NOW UNDERSTAND THAT THERE HAS BEEN A NHTSA CAMPAIGN ID#11V350000 . I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW ,BUT HAVE NEVER GOTTEN A RECALL NOTICE ON THIS PROBLEM. I HAVE CONTACTED DODGE AND TALKED TO CUSTOMER SERVICE ABOUT RE-IMBURSMENT AND WAS TOLD THAT...
#10446968 |
DRIVERS SIDE (SHORT) TIE ROD END FRACTURED WHILE PLOWING 1" SNOW IN PARKING LOT. GOING STRAIGHT FORWARD, HEARD A CLUNK, THEN LOST CONTROL OF VEHICLE AND STOPPED WITH PLOW IN SNOW PILE. IN HINDSIGHT, THIS IS A VERY SCARY FAILURE AND IT IS DIFFICULT TO IMAGINE A BETTER OUTCOME. DEALER FIXED AS A WARRANTY CLAIM AND CLAIMS THAT THE TRUCK IS NOT PART OF YOUR INVESTIGATION/RECALL FOR A VERY SIMILAR FAILURE, MAKING ME WONDER IF THERE IS A BROADER PROBLEM HERE. I TRIED TO GET THE BROKEN PART, BUT THE DEALER WOULD NOT PROVIDE IT. NO INJURIES OR DAMAGE, BUT EXTREMELY INCONVENIENT REPAIR THAT COST ME TIME, MONEY AND EFFORT TO HAND SHOVEL. PLUS MY WIFE'S TIME OFF WORK. BEST WISHES, HOPE THIS HELPS MAKE A SAFER VEHICLE. *TR
#10437497 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BECAME UNCONTROLLABLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE TECHNICIAN STATED THAT THE FRONT DRIVERS SIDE OUTER TIE ROD END WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
#10399455 |
THE COMPLAINT HAS TO DO WITH THE COMPLETE FAILURE OF THE DRIVER SIDE TIE ROD ASSEMBLY. THE STUD COMPLETELY SHEARED FROM THE END OF THE TIE ROD ASSEMBLY. THE DRIVER SIDE TIE-ROD FAILURE OCCURRED ON THE MORNING OF APRIL 26,2011. THIS FAILURE HAPPENED WITH ALMOST NO WARNING. THE STEERING BECAME LOOSE FOR A SECOND OR TWO AND THEN THE FRONT OF THE TRUCK SHOOK VIOLENTLY FOR JUST AN INSTANT AND THEN THE TIE-ROD FAILURE OCCURRED WITH TOTAL LOSS OF STEERING RESULTING IN BOTH FRONT WHEELS POINTING INWARD TO THEIR FULL EXTENT. AT THIS POINT I WAS TRAVELING BETWEEN 20-25 MPH. THE TRUCK THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND STOPPED AT THE CURB. I WOULD ALSO LIKE TO POINT OUT THAT NOTHING WAS STRUCK BY MY VEHICLE TO CAUSE THIS FAILURE. *TR
#10398681 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4 SWB. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE REMEDY WAS APPLIED BUT DID NOT CORRECT THE FAILURE AS THE FAILURE RECURRED WITHIN SIX MONTHS. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO OFFERED TO FILE A COMPLAINT AND STATED THEY WOULD BE CALLING HIM BACK WITH ADDITIONAL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 15,000 AND THE CURRENT MILEAGE WAS 25,490.
#10375403 |
DRIVERS SIDE TIE ROD END BROKE AT JOINT. I WAS BACKING OUT OF A PARKING SPOT AND STARTED TO TURN THE WHEEL AND IT BROKE. I WAS TOWED UNDER WARRANTY AND THE PART WAS REPLACED, BUT THEY DID NOT COVER IT UNDER WARRANTY BECAUSE OF MY LARGER TIRES. I AM A MEMBER OF MANY INTERNET FORUMS AND THIS IS HAPPENING TO TOO MANY TRUCKS. STOCK OR MODIFIED TRUCKS IT DOES NOT MATTER THERE IS A PROBLEM WITH THE PART ITSELF OR THE GEOMETRY OF THE STEERING. THIS IS DANGEROUS AND SOMEBODY IS GOING TO GET SEVERELY HURT OR KILLED IF THIS IS NOT ADDRESSED SOON! *TR
#10324831 |
WE OWN 3 2006 TO 2009 DODGE RAM PICKUPS WITH THE CUMMINS DIESEL MOTORS. ALL THREE OF THEM HAVE HAD TIE-ROD ENDS EITHER BREAK OR FALL OFF WHILE DRIVING. IT IS A MIRACLE THAT ALL OF THE INSTANCES OCCURRED AT LOW SPEEDS. WHEN THEY BREAK YOU LOSE COMPLETE CONTROL OVER THE STEERING. I AM NERVOUS TO CONTINUE DRIVING THESE VEHICLES. THE PARTS DEPARTMENT AT THE LOCAL DODGE DEALER SAID THEY ARE HAVING THE SAME ISSUE WITH SEVERAL OTHER VEHICLES OF THIS SAME MAKE AND MODEL. *TR
#10261700 |
I JUST PURCHASED A 2009 DODGE RAM POWER WAGON 2500. I'VE BEEN DRIVING IT FOR ABOUT 10-14 DAYS NOW. (THIS IS MY 7TH RAM!) I IMMEDIATELY NOTICED A DIFFERENT FEEL IN THE STEERING WHEEL. WHEN DRIVING STRAIGHT IN THE "12 O'CLOCK" POSITION, THE STEERING WHEEL FEELS AS THOUGH IT NOT EVEN CONNECTED TO THE WHEELS! THERE'S NO FEELING OF TENSION ON THE STEERING WHEEL, FEELING AS IF THE TRUCK IS DRIVING ON ITS OWN. THEN, WHEN HITTING A BUMP, THE WHEELS WANT TO JUMP IN ONE DIRECTION, CAUSING YOU TO HAVE TO COUNTER STEER TO REGAIN TENSION ON THE STEERING WHEEL TO ENABLE YOU TO CONTROL THE WHEELS, AND SOMETIMES NEARLY CAUSING YOU TO LOOSE CONTROL! FOR A TRUCK OF THIS CALIBER (AND PRICE!), THE STEERING SHOULD FEEL DEFINITE AND CONSTANT. MY DEALERSHIP PERFORMED SERVICE (MARCH 12, 2009) TO THE TIE RODS DUE TO A RECENT RECALL. DIDN'T SEEM TO...
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