NHTSA Complaint #10563014 — 2009 DODGE RAM 2500

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN LATE DECEMBER 2013 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT A FEW WEEKS LATER WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL TO THE LEFT AND BEGAN TO HEAR A GRINDING NOISE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIE ROD WAS FRACTURED AND HAD SHOT THROUGH THE FRONT PASSENGERS' SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 5/13/14*CN *TR