2009 DODGE RAM 2500 Steering Problems

150 NHTSA complaints on file

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Steering Issues in the 2009 DODGE RAM 2500

150 steering complaints have been filed with NHTSA for the 2009 DODGE RAM 2500. Of these, 4 involved a crash, 0 involved a fire, and 5 resulted in injury.

150
Complaints
4
Crashes
0
Fires
5
Injuries
0
Deaths

All Steering Complaints

#11544367 |
The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure increased significantly while driving on bumpy road surfaces. The vehicle was taken to several independent mechanics, where the vehicle was diagnosed but the cause of the failure could not be determined; however, the failure persisted. The contact stated that the tires were replaced twice by two tire facilities; however, the failure persisted. The vehicle was previously taken to an unknown dealer; however, the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was unknown.
#11352235 |
VEHICLE SWAYS BACK AND FORTH DUE TO STEERING LINKAGE
#11204944 |
UNCONTROLLABLE STEERING OR FRONT END WOBBLING. AKA DEATH WOBBLE, ACCORDING TO MY VEHICLE HISTORY THERE ARE RECALLS THAT ARE FOR STEERING AND THE DESCRIPTION OF ALL THOSE RECALLS SAY WHAT COULD HAPPEN WHICH IS A LOSS OF STEERING CONTROL RESULTING IN A CRASH. ALL THE RECALLS THAT I KNOW OF HAVE BEEN REPLACED. BUT I STILL HAVE INCIDENTS WHERE I LOSE CONTROL OF STEERING AND IN ORDER FOR IT TO STOP, I HAVE TO STOP THE VEHICLE. I HAVE HAD MANY MANY CLOSE CALLS, AND HOPING THAT THIS DOESN'T RESULT IN A LOSS OF A VEHICLE OR EVEN DEATH. IT'S A VERY BIG CONCERN TO ME CONSIDERING THERE HAS BEEN RECALLS FOR THE STEERING AND FRONT END. IT WILL OCCUR AS SOON AS I HIT A BUMP JUST RIGHT NOT EVEN AT HIGH SPEED IT HAPPENS AT 35-70 MPH NO MATTER IF IT'S FLAT GROUND OR NOT. THE ENTIRE TRUCK...
#11180559 |
AFTER HITTING A BUMP IN THE ROAD AT HIGHWAY SPEED THE TRUCK BEGAN SHAKING VIOLENTLY. REFERRED TO AS A DEATH WOBBLE. NEEDED TO SLOW TRUCK TO BRING IT BACK UNDER CONTROL.
#11080528 |
DODGE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE AIRBAG CLOCKSPRING. *LD THE CONSUMER STATED THE CLOCKSPRING WAS REPLACED ON THREE SEPERATE OCCASIONS, BUT THERE IS STILL A RECURRING PROBLEM WITH THE VEHICLE. *TR
#11020540 |
WHILE DRIVING AT HIGHWAY SPEED TERRIBLE FRONT END WOBBLE, VERY SCARY. HAS HAPPENED ON MULTIPLE OCCASIONS. HUSBAND NORMALLY DRIVES TRUCK THIS IS FIRST TIME THIS HAS HAPPENED TO ME WHILE DRIVING ON THE INTERSTATE.
#11014222 |
TRACK BAR MOUNT CAME OFF OF THE FRAME OF THE TRUCK ......PULLING ONTO ROAD FROM DRIVEWAG
#11003856 |
MY 2009 DODGE RAM 2500 STARTED HOPPING AFTER I HIT A SLIGHT BUMP IN THE ROAD. I WAS GOING ABOUT 50MPH WHEN THUS HAPPENED. I COULD DO NOTHING BUT TAKE MY FOOT OFF THE GAS TO SLOW THE TRUCK DOWN. IT LITERALLY HOPPED DOWN THE ROAD , IT FELT LIKE WE WERE IN A PAINT MIXER BOUNCING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES BEFORE BUT WAS NEVER AS BAD AS THIS TIME. MY WIFE WAS WITH ME THIS TIME AND COULD NOT BELIEVE WHAT IT WAS DOING. SHE TOLD ME IF SHE HAD BEEN DRIVING SHE WOULD HAVE PANICKED AND MOST LIKELY WRECKED THE TRUCK. EVERYTHING IN THE TRUCK WAS BEING TOSSED AROUND. THIS ISSUE MUST BE CORRECTED BEFORE SOMEONE GETS HURT OR WORSE.
#11003905 |
2009 DODGE RAM 2500 HAS WHAT IS DESCRIBED BY MANY AS "DEATH WOBBLE". AT FREEWAY SPEEDS (70MPH HERE IN MI) IF SOME EVEN MINOR BUMPS, POT HOLES ARE RUN OVER THE FRONT END OF THE TRUCK STARTS TO SHAKE UNCONTROLLABLY. TO GET CONTROL OF THE VEHICLE AGAIN YOU MUST SLOW TO BELOW 55MPH. MANY TIMES JUST THE DRIVERS SIDE FRONT TIRE AS BOUNCING OR WOBBLING, RECENTLY THE ENTIRE FRONT END. VEHICLE HAS HAD BOTH PRIOR RECALLS FOR TIE-ROD ENDS COMPLETED. HAD FRONT SHOCKS CHANGED IN CASE THEY WERE THE ISSUE NO CHANGE, HAD TIRES CHANGED IN CASE THERE WAS AN ISSUE WITH ANY OF THE TIRES, NO CHANGE. HAD BELLE TIRE TECHS LOOK FOR ISSUE WITH BOUNCING/WOBBLING TIRES THEY SAID EVERYTHING WAS TIGHT AND IN WORKING ORDER. ALSO HAS ANOTHER GARAGE LOOK AT IT FOR THE SAME ISSUE THEY DID NOT FIND ANY ISSUES. THIS PROBLEM THAT LOOKS TO BE...
#10934953 |
WHILE DRIVING THE DODGE RAM 2500 2009 YEAR ON THE HIGHWAY AT 60-65 MPH THE VEHICLE STARTED SHAKING UNCONTROLLABLY AFTER HITTING A JOINT IN THE ROAD BETWEEN THE ASPHALT AND A BRIDGE. I WAS UNABLE TO STEER DURING THIS TIME AND THE VEHICLE SHOOK SO VIOLENTLY THAT THE CONNECTORS VIBRATED OFF OF THE BATTERY TERMINAL, BOTH BATTERIES, AT WHICH TIME I LOST ALL POWER. THIS ALMOST RESULTED IN MY DRIVING OFF OF A BRIDGE. THE SHAKING WOULD ONLY STOP UPON COMING TO A COMPLETE STOP. THIS HAPPENED 3 MORE TIMES AT SLOWER SPEEDS BETWEEN 40-50 MPH. I EVENTUALLY HAD TO GET A TOW TRUCK TO GET US TO OUR DESTINATION. THIS HAPPENED ON HIGHWAY ROADS AND ALWAYS AFTER HITTING A SMALL BUMPS. MILEAGE ON VEHICLE IS 89500. *TR
#10905923 |
WHILE HAVING OTHER RECALLS FIXED IT WAS DISCOVERED THAT THE STEERING BOX WAS LEAKING AND MAKING NOISE WHILE TURNING. THE REPAIR SHOP STATED THAT THERE WAS NO RECALL AND THAT THERE WERE NO REPAIR PARTS AVAILABLE. THE STEERING COULD FAIL ANYTIME. CHRYSLER /DODGE SHOULD BE FIXING THIS ISSUE AS I HAVE FOUND THAT IT IS A PROBLEM THAT THEY KNOW ABOUT. VEHICLE HAS 80,000. MILES ON IT.
#10884581 | Crash
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT VEERED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE ROLLED OVER INTO A DITCH AND CRASHED INTO A PIPE FENCE AND A TREE BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A TOW YARD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
#10787672 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#10783306 |
WENT TO TAKE THE BUYBACK . WENT TO A LOCAL DODGE DEALER AND THEY OFFERED TO BUY MY VEHICLE FOR $16,000. THIS WAS JUST TO BUY IT TO RESELL. THEY SAID THE VALUE WAS $18,750 BUT THEY WERE BUYING IT TO RESELL AND HAD NOTHING TO DO WITH THE BUYBACK. TOLD ME TO CONTACT FCA. CONTACTED FCA AND THEY SAID THEY WOULD BUY IT BACK FOR $11,000. THAT WOULD BE ALL THE WOULD GIVE ME FOR IT. I HAVE THE PAPERS FROM THE LOCAL DEALER WHO MADE THE OFFER. I BELIEVE THIS TO BE A UNFAIR RESALE OFFER PLUS AN ADDITIONAL 10% THAT THE OFFER WAS SUPPOSE TO BE.
#10773844 | Crash
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STAY IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. IN ADDITION, A FEW MONTHS LATER WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY IN BOTH DIRECTIONS AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS 82,000.
#10762110 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED OVER A CREVICE OR POTHOLE, THE STEERING WHEEL AND VEHICLE VIBRATED UNCONTROLLABLY. IN ADDITION, ALL FOUR TIRES WOULD LOSE CONTACT WITH THE ROAD SURFACE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO UPDATED THE DRAG LINK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
#10760568 |
CONTACTED CHRYSTLER ONLINE ABOUT RECALL BUYBACK OF TRUCK, WAS TOLD WOULD BE FORWARDED TO ANOTHER DEPARTMENT, THAT THE TRUCK WAS ON AN N49 RECALL AND AN R25 AIRBAG RECALL. WAS TOLD OVER 2 WEEKS AGO ( AUG 15TH)SOMONE WOULD GET IN TOUCH WITH ME RIGHT AWAY THRU EMAIL. SHE TOLD ME SHE KNEW THEY WOULD HAVE THE AIR BAG FIX BUY NOVEMBER OR DECEMBER. GOT IN TOUCH WITH 2 CLOSE DEALERS AND THEY SEEMED TO JUST WISH ME LUCK WITH THE TRUCK AND BUY BACK? I HAVE NOT RECEIVED ANY EMAIL OR INFO ON WHAT IS GOING ON. THANKS
#10758451 |
LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2009 DODGE RAM 2500 ISSUES. *SMD THE CONSUMER STATED THE LEFT OUTER TIE ROD BROKE. *JB
#10750078 |
THE VEHICAL WAS BEING REAPIRED AT A DEALER AND IT HAS BEEN IN 3 TIMES TO 3 DIFFENT DEALERS TO FIX A CHECK GAUGE LIGHT AND THEY HAVE NOT BEEN ABLE TO REAPIR IT. I ALSO BOGUHT IN FOR THE TIE ROD RECALL INSPECTION AND WAS TOLD THE VEHICAL DID NOT HAVE A DEFECTIVE PART. I DONT BELIVE THEM SINCE THEY HAVE NOT BEEN A HONEST DEALER. THE TRUCK IS PART OF THE MAIN RECALL BUT I WAS TOLD THOUGH DODGE THAT ITS NOT BEING COVERED BECAUSE THEY FIXED THE TRUCK WHICH I DONT BELIEVE HAPPENED. I DONT FEEL SAFE DRIVING THE TRUCK WITH ALL THE ISSUES WITH DODGE. I ALSO JUST HAD THE TURBO REPLACED AND NOW IM GETTING DESIEL FUMES COMING INTO THE TRUCK. DODGE IS NOT WILLING AND WILL NOT WORK WITH ME TO GET THESE ISSUES RESLOVED.
#10749691 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER STEERING AND VIBRATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 09/18/15*LJ THE CONSUMER STATED WHEN HE HIT A POT HOLE OR DIP IN THE ROAD, THE STEERING WHEEL WOULD SHAKE VIOLENTLY, ALONG WITH THE ENTIRE TRUCK. THE CONSUMER STATED HE HAD NO CONTROL OVER THE VEHICLE. UPDATED 09/22/15*JB....UPDATED 10-27-15 *BF THE CONSUMER STATED HE REPLACED THE BALL JOINTS, SHOCKS AND STEERING DAMPENER. IT REMEDIED THE PROBLEM SOME, BUT HE COULD STILL FEEL A LIGHT SHIMMY IN THE STEERING WHEEL WHICH PROGRESSED FOR SEVERAL MONTHS. THE CONSUMER WANTED TO PARTICIPATE IN THE BUY BACK PROGRAM. UPDATED 01/05/16. *JB THE CONSUMER STATED THE MANUFACTURER WOULD NOT BUY THE VEHICLE...
#10745040 |
TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 2500. WHILE DRIVING THE VEHICLE APPROXIMATELY 65 MPH ON ROUGH ROAD CONDITIONS, IT SHOOK VIOLENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,200.
#10744175 | Crash
TL* THE CONTACT OWNED A 2012 (NA) DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT SUSTAINED BRUISES ON HIS LEG, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
#10744394 |
WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN...
#10743725 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FRONT STEERING LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NO FURTHER DETAILS ON THE FAILURE WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
#10734744 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE UNAVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE TIE ROD EVENTUALLY BROKE AS HE WAS PULLING INTO A PARKING LOT AND DAMAGED THE DRIVER'S SIDE TIRE. UPDATED 10/01/15*JB
#10694046 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10691063 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THE WHILE DRIVING THE VEHICLE AT ANY SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE CONTACTS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) AND WOULD NEED TO BE SERVICED. THE VEHICLE WAS SERVICED FOR ALL OUTSTANDING RECALLS. HOWEVER, THE FAILURE PERSISTED. EVERY TIME THE FAILURE OCCURRED, THE VEHICLE WAS DIAGNOSED AND REPAIRED AT THE DEALER FOR A TIE ROD FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
#10680502 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10671918 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
#10664667 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD BALL STUD FRACTURED. THE VEHICLE COULD NOT BE DRIVEN AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
#10652726 |
I RECEIVED A NOTICE OF SAFETY RECALL IN NOVEMBER OR DECEMBER 2013 AND WAS INFORMED I NEEDED TO CALL THE DEALERSHIP BEGINNING JANUARY 6, 2014. IT IS NOW NOVEMBER 5, 2014 AND I AM JUST NOW HAVING THE REPAIR DONE. AS A RESULT OF THIS EXTREME DELAY I WAS UNABLE TO USE MY TRUCK TO TOW MY BOAT OUT OF STORAGE AND THUS INCURRED A $750.00 CHARGE. I CONTACTED THE DEALERSHIP NUMEROUS TIMES OVER THE PAST YEAR AND WAS INFORMED EACH TIME THEY WOULD CALL ME FOR AN APPOINTMENT WHICH NEVER HAPPENED. I HAD ONE APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT OF REPLACEMENT PARTS. I AM DUE REIMBURSEMENT OF THE STORAGE CHARGE OF $750.00 BECAUSE I WAS UNABLE TO TOW MY BOAT OUT OF STORAGE. I CAN SEND THE RECEIPT FOR THE STORAGE CHARGE AND THE WORK ORDER WHEN THE TIE ROD WAS REPLACED FOR DOCUMENTATION OF THIS OUTLANDISH...
#10641091 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10639359 |
I RECEIVED A "SAFETY RECALL" CONCERNING THE LEFT FRONT TIE ROD (BALL JOINT) MID DECEMBER 2013. AS OF DATE 09/26/2014 AND APPROXIMATELY 10,000 MILES LATER THE RECALL HAS NOT BEEN DONE. THE DEALER CLAIMS THERE ARE NO PARTS AVAILABLE.........8 MONTHS????? "SAFETY RECALL"?????? "STEERING COULD FAIL"?????? NO AVAILABLE PARTS??????? COME ON. *TR
#10637617 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10637621 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10627726 |
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICES. *SMD THE CONSUMER CONTACTED TWO DEALERS, AND THEY BOTH INFORMED HIM, THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB
#10628100 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10627441 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE MAKING A TURN AT 10 MPH, THE STEERING BECAME WOBBLY AND THE CONTACT HEARD AN ABNORMAL SQUEAKING NOISE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
#10627481 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ THE CONSUMER STATED THAT THE ISSUE HAS BEEN RESOLVED. UPDATED 3/9/2015 *JS
#10627533 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED NUMEROUS TIMES AND WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE TECHNICIAN VERIFIED THAT THE VEHICLE NEEDED THE REPLACEMENT AND WAS PUT ON THE WAITING LIST. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09/14*LJ THE CONSUMER STATED THE PROBLEM WAS FIXED. UPDATED 10/30/14
#10625691 |
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO UNABLE TO SCHEDULE SERVICE AT DEALERSHIP TO COMPLETE TIE ROD RECALL NOTICE, DUE TO LACK OF PARTS. *SMD
#10626442 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10626493 |
THIS VEHICLE RECEIVED A RECALL ALERT 12/20/2013. THIS VEHICLE HAS BEEN ON THE LIST AT THE DEALERSHIP SINCE FEB. 2014 TO HAVE THE NEEDED REPAIRS. ACCORDING TO THE DEALER, THERE IS A LONG WAITING LIST FOR THE PART AND I HAVEN'T BEEN CALLED AS OF AUGUST 20, 2014. THE DEALERSHIP IS FLOWER MOTORS, MONTROSE, CO. I DON'T UNDERSTAND WHY THE PARTS ARE NOT AVAILABLE TO FIX THIS PROBLEM. I HAVE TO USE THIS TRUCK EVERYDAY AND I'M CONCERNED I MAY BE IN AN ACCIDENT. WHAT ADVICE CAN YOU OFFER? WHEN CAN I EXPECT TO HAVE THIS PROBLEM REPAIRED? *TR
#10622333 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10621716 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
#10620675 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/2/14*CN THE STEERING LINKAGE WAS REPLACED. UPDATED 11/18/14
#10618818 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL PARTS WERE ON BACK ORDER.
#10616802 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/15/14*LJ
#10616331 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THERE WAS NO DATE AVAILABLE FOR WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIRS. THE CONTACT FELT THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
#10615261 |
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
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