NHTSA Complaint #10749691 — 2009 DODGE RAM 2500

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER STEERING AND VIBRATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 09/18/15*LJ THE CONSUMER STATED WHEN HE HIT A POT HOLE OR DIP IN THE ROAD, THE STEERING WHEEL WOULD SHAKE VIOLENTLY, ALONG WITH THE ENTIRE TRUCK. THE CONSUMER STATED HE HAD NO CONTROL OVER THE VEHICLE. UPDATED 09/22/15*JB....UPDATED 10-27-15 *BF THE CONSUMER STATED HE REPLACED THE BALL JOINTS, SHOCKS AND STEERING DAMPENER. IT REMEDIED THE PROBLEM SOME, BUT HE COULD STILL FEEL A LIGHT SHIMMY IN THE STEERING WHEEL WHICH PROGRESSED FOR SEVERAL MONTHS. THE CONSUMER WANTED TO PARTICIPATE IN THE BUY BACK PROGRAM. UPDATED 01/05/16. *JB THE CONSUMER STATED THE MANUFACTURER WOULD NOT BUY THE VEHICLE BACK AT THE KELLY BLUE BOOK VALUE. *JS *CN