NHTSA Complaint #10437497 — 2009 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10437497
Vehicle	2009 DODGE RAM 2500
Component	STEERING
Date of Incident	November 18, 2011
Date Filed	November 28, 2011
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BECAME UNCONTROLLABLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE TECHNICIAN STATED THAT THE FRONT DRIVERS SIDE OUTER TIE ROD END WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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