2003 DODGE RAM 2500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

866

Owner Complaints

44 Crashes 3 Fires 4 Deaths

9

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2003 DODGE RAM 2500

The 2003 DODGE RAM 2500 has received a total of 866 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, STEERING:LINKAGES:TIE ROD ASSEMBLY. 4 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (141 complaints), Air Bags (135 complaints), and Structure (99 complaints).

Recalls for the 2003 DODGE RAM 2500

NHTSA has recorded 9 recalls for the 2003 DODGE RAM 2500, potentially affecting up to 1,612,656 vehicles.

Recall 15V312000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 385,686 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the...

Consequence: In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Owners are advised not to drive their vehicles until the remedy is completed. Chrysler will notify owners, and dealers will replace the passenger frontal air bag,...

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Recall 13V528000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 706,664 vehicles affected

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

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Recall 11V350000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 242,780 vehicles affected

Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT...

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN...

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Recall 10E013000 — STEERING:GEAR BOX:SHAFT PITMAN

| 1,500 vehicles affected

Defect: FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

Consequence: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.

Remedy: FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.

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Recall 07E104000 — VISIBILITY:GLASS, SIDE/REAR

| 1,657 vehicles affected

Defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE...

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Recall 07E009000 — SUSPENSION

| 3,350 vehicles affected

Defect: CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM...

Consequence: PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: LKI WILL NOTIFY OWNERS AND REPLACE THE PITMAN ARM, IF NECESSARY. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT LKI AT 1-800-551-4955.

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Recall 05V462000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

| 250,433 vehicles affected

Defect: ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

Consequence: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

Remedy: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

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Recall 03V212000 — WHEELS:HUBCAP/COVER

| 1,086 vehicles affected

Defect: CERTAIN HEAVY DUTY PICKUP TRUCKS, THE ALUMINUM WHEELS MAY HAVE EXCESSIVE POROSITY IN THE CENTER HUB AREA WHICH CAN CAUSE A WHEEL TO CRACK.

Consequence: THIS COULD CAUSE A LOSS OF VEHICLE CONTROL AND RESULT IN A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSPECT THE WHEELS AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN JUNE 17, 2003.. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE...

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Recall 03V033000 — VEHICLE SPEED CONTROL

| 19,500 vehicles affected

Defect: CERTAIN PICKUP TRUCKS, EQUIPPED WITH CUMMINS DIESEL ENGINES AND MANUAL TRANSMISSIONS, MAY EXPERIENCE AN ELEVATED IDLE SPEED AFTER EXTENDED CRUISE CONTROL USE.

Consequence: THIS CAN RESULT IN UNINTENDED ACCELERATION AND A REDUCTION IN BRAKING EFFECTIVENESS, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE SOFTWARE IN THE CUMMINS ENGINE CONTROLLER. OWNER NOTIFICATION BEGAN ON MARCH 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN...

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Owner Complaints for the 2003 DODGE RAM 2500

866 complaints have been filed with NHTSA for the 2003 DODGE RAM 2500. Below is a breakdown by vehicle component.

Steering
Complaints: 141 6 Crashes 5 Injuries
Air Bags
Complaints: 135 6 Crashes 8 Injuries 1 Death
Structure
Complaints: 99 4 Injuries
Suspension
Complaints: 75 3 Crashes 2 Injuries
Structurebody
Complaints: 39 1 Crash 5 Injuries 1 Death
Unknown Or Other
Complaints: 35 1 Crash 1 Injury
Suspensionfront
Complaints: 27
Electrical System
Complaints: 25 1 Crash 1 Fire
Power Trainautomatic Transmission
Complaints: 22 6 Crashes
Visibility
Complaints: 18
Power Train
Complaints: 16 2 Crashes 1 Injury
Suspensionfrontcontrol Armupper Ball Joint
Complaints: 12
Visibilitydefrosterdefoggerhvac System
Complaints: 12
Exterior Lighting
Complaints: 9
Service Brakes
Complaints: 9 1 Crash
Steeringlinkagestie Rod Assembly
Complaints: 9 1 Crash
Visibilitywiper
Complaints: 9
Wheels
Complaints: 9
Suspensionfrontcontrol Armlower Ball Joint
Complaints: 8
Vehicle Speed Control
Complaints: 7 3 Crashes
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 6 1 Crash
Tires
Complaints: 6
Engine
Complaints: 5
Engine And Engine Coolingengine
Complaints: 5
Equipment
Complaints: 5
Fuel System Diesel
Complaints: 5 2 Injuries
Equipmentapplianceair Conditioner
Complaints: 4 1 Crash 2 Injuries
Service Brakes Hydraulic
Complaints: 4
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 4 2 Crashes 2 Injuries
Air Bagsfrontal
Complaints: 3 1 Crash 1 Injury
Engine And Engine Cooling
Complaints: 3
Exterior Lightingturn Signal
Complaints: 3
Power Traindrivelineuniversal Joint
Complaints: 3
Steeringhydraulic Power Assist System
Complaints: 3
Steeringrack And Pinion
Complaints: 3
Structureframe And Members
Complaints: 3
Suspensionfrontstabilizer Bar
Complaints: 3 1 Crash
Suspensionfrontwheel Bearing
Complaints: 3
Suspensionrear
Complaints: 3
Electronic Stability Control Esc
Complaints: 2
Electronic Stability Controlautomatic Asc
Complaints: 2
Engine And Engine Coolingenginediesel
Complaints: 2
Exterior Lightingbrake Lights
Complaints: 2
Fuelpropulsion System
Complaints: 2
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 2 1 Crash 1 Death
Seats
Complaints: 2
Steeringcolumn
Complaints: 2 1 Fire
Steeringgear Box Other Than Rack And Pinion
Complaints: 2
Steeringlinkages
Complaints: 2
Structureframe And Membersunderbody Shields
Complaints: 2
Tiressidewall
Complaints: 2
Tirestreadbelt
Complaints: 2
Vehicle Speed Controlcruise Control
Complaints: 2
Visibilitydefrosterdefoggerhvac Systemfanmotor
Complaints: 2
Back Over Preventionwarningsexternalpedestrian Alert
Complaints: 1
Electrical Systemwiringfront Underhood
Complaints: 1
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Engine And Engine Coolingenginegasoline
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
Complaints: 1
Equipment Adaptivemobility
Complaints: 1
Equipmentelectricalanti Theft Devices
Complaints: 1
Fuel System Gasoline
Complaints: 1
Fuel System Otherdelivery
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1 1 Crash 1 Death
Parking Brake
Complaints: 1 1 Crash
Power Trainaxle Hubs
Complaints: 1
Power Trainclutch Assembly
Complaints: 1
Power Traindrivelinedifferential Unit
Complaints: 1
Power Traindrivelinedriveshaft
Complaints: 1
Power Trainmanual Transmission
Complaints: 1
Power Trainmanual Transmissioncolumn Shift Assembly
Complaints: 1
Power Trainmanual Transmissionshift Pattern Indicator
Complaints: 1 1 Crash 1 Injury
Seat Beltsfront
Complaints: 1 1 Crash 1 Injury
Seat Beltsfrontwebbing
Complaints: 1
Seatsfront Assemblyhead Restraint
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicpower Assisthydraulic
Complaints: 1
Steeringelectric Power Assist System
Complaints: 1
Steeringgear Boxshaft Pitman
Complaints: 1
Steeringhydraulic Power Assistpower Steering Fluid
Complaints: 1
Steeringhydraulic Power Assistpump
Complaints: 1
Steeringlinkagesdraglinkconnection
Complaints: 1
Steeringlinkagesknucklespindlearm
Complaints: 1
Steeringlinkagesrodrelayconnecting
Complaints: 1
Structurebodydoor
Complaints: 1
Structurebodydoorhinge And Attachments
Complaints: 1 1 Injury
Structurebodytailgatehinge And Attachments
Complaints: 1 1 Injury
Suspensionfrontcontrol Armlower Arm
Complaints: 1
Suspensionfronthub
Complaints: 1
Suspensionfrontspringsleaf Spring Assembly
Complaints: 1
Suspensionmultiple Axle
Complaints: 1 1 Crash
Tirestemporaryemergency Spare Tire
Complaints: 1
Vehicle Speed Controlaccelerator Pedal
Complaints: 1 1 Crash
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
Complaints: 1 1 Fire
Visibilityrearview Mirrorsdevices
Complaints: 1
Visibilitywindshield
Complaints: 1
Visibilitywindshield Wiperwasher
Complaints: 1
Visibilitywindshield Wiperwasherlinkages
Complaints: 1

Most Recent Complaints

#11672188 | VISIBILITY/WIPER | | N/A miles
DEFROST DOESNT WORK DUE TO DOOR BEAKING IN HOUSING, ALLOWS ICEING IN FREEZING CONDITIONS AS CANNOT DEFROST WINDSHIELD. WELL KNOW PROBLEM WITH THESE YEAR MODEL DODGE TRUCKS
#11570220 | TIRES:SIDEWALL | | N/A miles
travelstar ecopath a/t size LT265/70R17 a large bubble developed on sidewall. about 3 inches in diameter. tire only had about 5000 miles on it. i was on a trip with my truck camper mounted on bed of truck. returned from trip and noticed the bulge. truck is single rear axle with one tire on each side. travel speed was 55 to 60 mph. if tire had blown out truck and camper would have flipped over. i called manufacturer of tire, was told to contact walmart where i purchased tire. contacted walmart, was told to contact manufacturer. classic runaround.
#11532783 | AIR BAGS | | N/A miles
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 09E001000 (Steering), 13V528000 (Steering) and 15V312000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11532783 | STEERING | | N/A miles
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 09E001000 (Steering), 13V528000 (Steering) and 15V312000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11516199 | ELECTRICAL SYSTEM | | N/A miles
After driving in heavy rain. During the following day started having electrical issues the parking lights would stay on even when the switch was turned off the driver's side headlight would also come on. and the parking lights would either turn off or flash when the high beams were turned on this happened with front and back parking lights the only way to fully get them to stay off was to pull the relay or disconnect the battery. The problem is with the power distribution center and front control module the poor design allows them to corrode damaging the copper tracing and causing shorts in the system this is a common problem as there are several online forums dedicated to these problems with a lot of people having the same issues so I'm not sure why there hasn't been a recall for this since it is a major safety problem when it affects lights, windshield wipers and several other things that could cause accidents. my brother's truck is also having sign's of the pdc and fcm being bad. and at over $1000 to replace both for a manufacturing defect it's not right that dodge customer's should have to pay that bill. I'll be attaching a picture of another board but the damage is the same and in the same spot

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Safety Rating for the 2003 DODGE RAM 2500

NHTSA has not yet tested the 2003 DODGE RAM 2500 in its New Car Assessment Program.

Technical Service Bulletins for the 2003 DODGE RAM 2500

Chrysler (FCA US, LLC) has issued 4 technical service bulletins (TSBs) for the 2003 DODGE RAM 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

9002872 — ELECTRICAL SYSTEM

56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch

9002872 — AIR BAGS

56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch

ECM K-01 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

DODGE: CALIFORNIA EMISSIONS RECALL REPROGRAM ECM-OBD READINESS. RECALL AFFECTS RAM TRUCKS AND CAB CHASSIS. CSC LETTER WAS REC'D. *PE

1801705 — ENGINE AND ENGINE COOLING

LONG CRANK TIMES IN AMBIENT TEMPERATURES BELOW FREEZING. *TT

NHTSA Investigations for the 2003 DODGE RAM 2500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the DODGE RAM 2500

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Other DODGE Models

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