2003 DODGE RAM 2500 Structurebody Problems

TAKATA ?- ON 7/15/2017 MY SON WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT AS HE DROVE HOME ON THE FREEWAY. LOST CONTROL OF VEHICLE RESULTING IN THE VEHICLE SPINNING AND IMPACTING A GUARD RAIL POST , EJECTING HIM FROM THE VEHICLE ON TO THE FREEWAY WHERE HE DIED. UPON EXAMINATION OF VEHICLE NO AIRBAGS IN THE CABIN DEPLOYED. *BF * *TR

THE DASH BOARD ON ALMOST ALL OF THESE TRUCKS ARE SEVERELY CRASHING AND IF THE AIRBAGS GO OFF PARTS OF THE DASH CAN INJURY OR KILL SOMEONE FROM FLYING PARTS OF THE DASH BOARD

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE FRAME WAS FRACTURED. THE CONTACT CALLED FREEHOLD DODGE RAM AT 732-462-1600 AND WAS INFORMED THAT THERE WAS NO RECALL AND THE PART WAS NOT REPLACEABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

DASHBOARD DISINTEGRATED INTO PLASTIC KNIVES THAT FLY OFF AND CAUSE INJURY. ALSO COMPROMISING THE EFFECTIVENESS OF THE PASSENGER AIRBAG AND OR CREATING ADDITIONAL DEBRIS TO BE THROWN AT THE OCCUPANTS DURING A CRASH.

DASH IS CRACKED COMPLETELY. PIECES OF THE DASH HAS FALLEN IN THE AIR VENTS. IT'S A SAFETY ISSUE IF I GET INTO AN ACCIDENT DUE TO A PIECE MIGHT HIT ME OR MY PASSENGER. HAVE A 2002 FORD FOCUS ZTS, I HAVE TAKEN CARE MY DODGE BETTER THAN MY FORD AND THE DASH IS IN PERFECT CONDITION

DASHBOARD DISINTEGRATING INTO HUNDREDS OF EXTREMELY POINTED AND SHARP SHARDS OF HEAVY GAUGE PLASTIC SOME OF CONSIDERABLE MASS THAT POSE A SEVERE RISK IN THE EVENT OF A COLLISION. DAILY REMOVE PIECES OF DASH AS THEY BREAK FREE. MANY ARE HEAVY ENOUGH AND POINTED ENOUGH TO SEVERELY INJURE DRIVER OR OCCUPANTS EVEN UNDER SEVERE BRAKING LET ALONE A CRASH WITH AIRBAG DEPLOYMENT AT SUPERSONIC SPEEDS. UNDER SEVERE BRAKING THESE SHARDS BREAK FREE AND FLY FORWARD TOWARD THE WINDSHIELD THEN BOUNCE BACK AT THE TERRIFIED OCCUPANTS. WE NOW HAVE TO ALWAYS WEAR PROTECTIVE EYEWEAR TO AVOID BEING BLINDED BY A FLYING PIECE OF DEBRIS FROM THE DASH. EVERY TIME THE VEHICLE HITS A SMALL BUMP ANOTHER PIECE OR TWO BREAKS OFF OR A NEW CRACK APPEARS THREATENING TO RELEASE ANOTHER SHARP FLYING OBJECT INTO THE PASSENGER COMPARTMENT. THIS IS NOT JUST COSMETIC!! THIS IS DANGEROUS. THIS HAS BEEN GOING ON FOR...

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE DEALER ADVISED THE CONTACT VIA PHONE THAT SHE NEEDED TO HAVE THE DASHBOARD REPAIRED PRIOR TO THE VEHICLE BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 170,000.

DASH IS CRACKING CREATING SHARP SECTIONS THAT WOULD BE AN EXTREME HAZARD IN THE EVENT OF AN AIRBAG DEPLOYMENT.

ONGOING SUBFRAME CORROSION WAS IDENTIFIED WHILE VEHICLE WAS STATIONARY AND UNDERGOING COMPONENT REPLACEMENT. EXTENSIVE CORROSION WAS REMOVED BETWEEN THE FRONT BED MOUNTING POINT AND RIGHT SIDE REAR SHOCK ABSORBER MOUNTING POINT LEAVING A 6" X 2" HOLE. IDENTIFIED ON 11/10/2016 FURTHER ASSESSMENT WILL TAKE PLACE ON 11/12/2016 BY A CERTIFIED MECHANIC.

VEHICLE WAS IN MOTION WHEN I IDENTIFIED A LARGE CRACK HAD FORM IN THE CENTER OF THE DASHBOARD ABOVE THE RADIO FROM FRONT TO REAR. AS I DRIVE EACH DAY I HAVE MORE AND MORE CRACKS FORMING IN ALL DIRECTIONS WITH SHARP/ANGULAR PIECES UNEXPECTEDLY FALLING INTO THE DASH AND THE CAB OF THE TRUCK. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS ESPECIALLY WHEN I CONSIDER WHAT MIGHT HAPPEN WHEN THE AIRBAG DEPLOYS AS DESIGNED, CAUSING THE DASH TO EXPLODE AND SEND PROJECTILES THROUGHOUT THE CAB. I CONTACTED CHRYSLER BACK IN 2013 AND WAS TOLD BY A REPRESENTATIVE THAT THIS DEFECT IS NOT A WARRANTY ISSUE BECAUSE OF THE TIME SINCE THE PURCHASE DATE. SINCE THEN THE DAMAGE HAS BECOME MORE SEVERE AND I AM CONCERNED THAT PIECES FALLING BEHIND THE DASH THEY WILL INTERFERE WITH MY ABILITY TO CONTROL THE VEHICLE (ACCELERATION/BRAKING). THESE CONCERNS REPRESENT SIGNIFICANT...

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT OBSERVED THAT THE FRAME OF THE VEHICLE WAS SEVERELY CORRODED, FROM THE INSIDE OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 01/11/2017*CT *TR

COMPLETE TOP OF DASHBOARD IS CRACKING AND PIECES FALLING INSIDE. CONDITION IS CONCERNING FROM A SAFETY STANDPOINT. THE STRUCTURAL INTEGRITY OF THE DASH WHICH ALSO HOUSES THE PASSENGER AIRBAG IS OBVIOUSLY COMPROMISED, THERE ARE SHARP EDGES WHERE THE DASH HAS CRACKED AND WHERE LARGE PIECES OF PLASTIC ARE MISSING. THIS WOULD VERY LIKELY CAUSE INJURIES IN THE EVENT OF A CRASH.

DASH BOARD IS CRACKED.

CRACKED DASH COULD BE DANGEROUS IN ACCIDENT FLY DEBRIS OR IF AIR BAG GOES OFF THIS IS POTENTIALLY DANGEROUS TO ME AND MY PASSENGERS

SEVERE CRACKING OF DASH BOARD. NUMEROUS COMPLAINTS ALREADY MADE ABOUT THIS PROBLEM

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS NOT OFFERED A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED OVER TIME TO THE POINT THAT IT WAS CRACKED ALL THE WAY ACROSS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V312000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FALLING APART. WHEN THE AIR CONDITIONER WAS ACTIVATED, THERE WERE PARTICLES FLYING OUT OF THE VENTS. WHILE DRIVING APPROXIMATELY 10 MPH OVER A BUMP, THE STEERING WHEEL SEIZED AND SOMETHING ON THE FRONT END FELT LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE UPPER BALL JOINT AND STABILIZER BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

08/16/2014, DASH BOARD WAS INTACT AND NO FLAWS NOTED---------------ON 08/17/2014, OVERNIGHT, THE DASH WAS FOUND SPLIT IN TWO, MY BIGGEST CONCERN IS THAT THIS CRACK ( WITH SHARP JAGGED EDGES ) IS LOCATED DIRECTLY OVER THE PASSENGER AIR BAG. SHOULD THE BAG DEPLOY, IT WOULD LIKELY BE PUNCTURED AND MY PASSENGER INJURED. I FEEL THIS SAFETY HAZARD SHOULD BE DODGE'S RESPONSIBILITY TO RECTIFY. *TR

PURCHASED THIS 2500 CUMMINS DIESEL NEW- HAVE MAINTAIN REG. MAINTENANCE, KEPT IN GARAGE, NEVER BEEN WRECKED & LOOKS BRAND NEW ON INSIDE. THE PAINT HAS BEGUN TO COME OFF DUE TO THERE BEING A PAINT DEFECT WITH NO/LITTLE CLEAR COAT. IT HAS ALSO BEGUN TO RUST CAUSING A SAFETY HAZARD. THERE HAVE BEEN HUNDREDS COMPLAINTS ABOUT THE PAINT ON THIS YEAR TRUCK AND DODGE HAS OMITTED TO THE PAINT DEFECT ON SEVERAL DIFFERENT SITES. I TAKE GREAT IN THIS TRUCKS SAFETY HOWEVER IT IS NOW BEING JEOPARDIZED. I HAVE OWNED TRUCKS LONGER THAN THIS AND NEVER HAD AN ISSUE DUE TO THE PARTICULAR CARE. I HAVE TAKEN THIS TRUCK TO THE PAINT/BODY SHOP AND TO HAVE IT REPAINTED THE SAME COLOR WILL COST APPROXIMATELY $5,000. THIS IS DODGE'S PROBLEM THAT THEY HAVE OPENLY ADMITTED AND NOW NEED TO SOLVE THE PROBLEM AT NO EXPENSE TO THE OWNERS. *JS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASH BOARD DEVELOPED A CRACK WITH SHARP JAGGED EDGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS RUST AND CORROSION ON THE PASSENGER AND DRIVER'S SIDE BED NEAR THE UPPER FENDER WELL. THE DEALER STATED THAT BOTH OUTER SKINS OF THE FENDER WELL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN HE WAS ADVISED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO CONFIRMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SEPARATING, CREATING SHARP EXPOSED EDGES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND OBJECTS WERE FALLING INTO THE INTERIOR OF THE VEHICLE. ADDITIONALLY, THE PLASTIC ON THE DASHBOARD WAS WARPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETACHING FROM THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THERE WERE CRACKS LOCATED BY THE AIR BAG COMPARTMENT ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000. *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ENTIRELY. ALSO, THE CONTACT MENTIONED THAT THERE WERE CRACKS LOCATED BY THE AIR BAG COMPARTMENT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED ENTIRELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 200,000 AND THE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A SMALL CRACK IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED TO THE CONTACT THAT THERE WERE NO RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED TWO YEARS PRIOR FOR THE EXACT SAME FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD FRACTURED INTO SEVERAL PIECES DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE DASHBOARD DEFECT WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000 AND THE CURRENT MILEAGE WAS 185,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETACHING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

DASHBOARD STARTED TO CRACK A FEW MONTHS AGO, JUST HAIRLINE CRACKS AT FIRST. NOW THERE ARE LONG CRACKS EVERYWHERE & THE DASHBOARD MAY FALL IN & DISRUPT WHATEVER ELECTRIC CIRCUITS ARE UNDERNEATH. LOCAL DODGE DEALER WOULDN'T TAKE ACTION UNLESS I PAID FOR IT. HE SAID "DON'T USE ARMOURALL" WHICH I DON'T. DODGE CUSTOMER ASSISTANCE WAS NO HELP EITHER. THERE APPEARS TO BE SOMETHING WRONG WITH THE MATERIALS USED TO MANUFACTURE THE DASHBOARD. THE CRACKS CONTINUE TO EXPAND. AFRAID TO DRIVE IT! *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AND SHARP EDGES WERE EXPOSED. THE DEALER ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 104,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

RECENTLY I NOTICED THAT THE DASH HAD CRACKED ON THE PASSENGER SIDE. IT WAS NOT VERY NOTICEABLE FROM THE DRIVER'S SIDE AND A PASSENGER POINTED IT OUT. SINCE FIRST NOTICED, THE CRACK (TEAR) HAS CONTINUED TO GROW. *TR OTHER THAN THE CRACK IN THE DASH, THE TRUCK LOOKS BRAND NEW.

THE DASH BOARD ON MY 2003 DODGE RAM IS CRUMBLING ON SOME PARTS AND CRACKING VERY BADLY ON OTHERS. IF I SHOULD BE IN AN ACCIDENT THE DASH IS SO BAD THAT IT WOULD CUT THE AIRBAGS NO MATER WHAT CHRYSLER SAYS THIS IS A SAFETY ISSUE THAT NEEDS TO BE TAKEN CARE OF ASAP. BEFORE SOMEONE IS INJURED NOT AFTER. *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE A-PILLAR, WHICH HELD THE WINDSHIELD IN PLACE, BROKE. AS A RESULT, THE DASHBOARD ALSO SUFFERED DAMAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BOLTS FOR THE A-PILLAR WERE KNOWN TO BREAK. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 79,900. UPDATED 08/24/11*LJ THE CONSUMER STATED HIS FATHER GRABBED THE FRONT PASSENGER SIDE WINDSHIELD PILLAR HANDHOLD TO ASSIST HIM ENTERING THE VEHICLE. WHEN HE WAS HALFWAY UP THE HANDHOLD, IT GAVE WAY AND HE FELL BACK AGAINST THE DOOR WHICH KEPT HIM FROM FALLING COMPLETELY ON THE PAVEMENT. WHEN THE CONSUMER EXAMINED THE DAMAGE, HE FOUND THE HANDHOLD WAS FORMED WITH THE WINDSHIELD PILLAR TRIM. IT WAS MADE OF PLASTIC WHICH WAS HELD ON WITH TWO 8MM BOLTS. THE BOLTS WERE RECESSED, ONE AT THE TOP OF...

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) (2003 DODGE RAM 2500 SLT 4X4 W/ 64,186 MILES) THE TRUCK HAS DEVELOPED A THREE INCH CRACK ACROSS THE CENTER OF THE DASH. THE CRACK STARTS AT THE FRONT OF THE DASH AND WORKS BACK TOWARDS THE PASSENGER COMPARTMENT. NUMEROUS COMPLAINTS HAVE BEEN REPORTED ON MULTIPLE WEBSITES AND/OR FORUMS REGARDING THIS ISSUE. IT IS HIGHLY PROBABLE THAT FRAGMENTS COULD BECOME DETACHED FOR THE DASH IN THE EVENT OF AN ACCIDENT AND CAUSE BODILY HARM TO THE OCCUPANTS OF THE VEHICLE. ANY ASSISTANCE SAFECAR.GOV CAN PROVIDE REGARDING THIS MATTER WOULD BE GREATLY APPRECIATED. CHRYSLER COMPLAINT REFERENCE NUMBER [XXX]. *TR

VEHICLE WAS PARALLEL PARKED AT THE SIDE OF THE ROAD. UPON ENTERING THE TRUCK, I USED THE GRAB HANDLE ON THE A PILLAR AS I'VE ALWAYS DONE. THIS TIME THE GRAB HANDLE SUDDENLY BROKE FREE FROM THE PILLAR CAUSING ME TO LOOSE MY BALANCE AND FALL BACKWARD OUT ONTO THE ROADWAY. *TR

DT: CONTACT STATES WHEN SHE WENT TO GET INTO THE TRUC, SHE PUT HER HAND ON THE GRAB BAR AND THE WHOLE PANEL THAT HELD THE GRAB BAR CAME OUT IN HER HAND. SHE FELL FLAT ON HER BACK. THOOK THE TRUCK TO THE DEALERSHIP, AND THEY TOLD HER THAT ALL THAT WAS HOLDING THE GRAB BARS ON WAS PLASTIC. *AK *NM