NHTSA Complaint #10616803 — 2003 DODGE RAM 2500 STRUCTURE:BODY

Complaint Details

ODI Number	10616803
Vehicle	2003 DODGE RAM 2500
Component	STRUCTURE:BODY
Date of Incident	December 31, 2013
Date Filed	July 28, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

PURCHASED THIS 2500 CUMMINS DIESEL NEW- HAVE MAINTAIN REG. MAINTENANCE, KEPT IN GARAGE, NEVER BEEN WRECKED & LOOKS BRAND NEW ON INSIDE. THE PAINT HAS BEGUN TO COME OFF DUE TO THERE BEING A PAINT DEFECT WITH NO/LITTLE CLEAR COAT. IT HAS ALSO BEGUN TO RUST CAUSING A SAFETY HAZARD. THERE HAVE BEEN HUNDREDS COMPLAINTS ABOUT THE PAINT ON THIS YEAR TRUCK AND DODGE HAS OMITTED TO THE PAINT DEFECT ON SEVERAL DIFFERENT SITES. I TAKE GREAT IN THIS TRUCKS SAFETY HOWEVER IT IS NOW BEING JEOPARDIZED. I HAVE OWNED TRUCKS LONGER THAN THIS AND NEVER HAD AN ISSUE DUE TO THE PARTICULAR CARE. I HAVE TAKEN THIS TRUCK TO THE PAINT/BODY SHOP AND TO HAVE IT REPAINTED THE SAME COLOR WILL COST APPROXIMATELY $5,000. THIS IS DODGE'S PROBLEM THAT THEY HAVE OPENLY ADMITTED AND NOW NEED TO SOLVE THE PROBLEM AT NO EXPENSE TO THE OWNERS. *JS

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