1994 DODGE INTREPID Structure Problems

NHTSA RECALL 99-V-215-000/ MANUFACTURER'S RECALL 837 CONCERNING ENGINE CRADLE FAILURE. CONSUMER WAS DENIED AN APPOINTMENT THAT WAS PREVIOUSLY MADE. MANUFACTURER WAS CONTACTED. DEALER'S ADDRESS: GLENBROOK DODGE, 100 W COLLINS BLVD, FT WAYNE INDIANA. ZIP CODE UNKNOWN, PHONE # 219-481-2000. *AK

WHILE DRIVING TRANSMISSION SHIFTER MALFUNCTIONED, WILL NOT SHIFT FROM 2ND TO 3RD GEAR. CONSUMER HAD TAKEN VEHICLE TO DEALER, WHERE THEY COULD NOT FIND OUT WHAT HAD BEEN CAUSING THIS SITUATION. ALSO, ENGINE CRADLE SOUNDED LIKE IT WAS COMING APART. PLEASE PROVIDE MORE INFORMATION. *AK

RECALL 99V215000./ ENGINE CRADLE. PARTS AND TOOLS NEEDED TO PERFORM RECALL REPAIRS ARE NOT AVAILABLE. *AK

RECALL 99V215000/ ENGINE CRADLE: DEALER, LITHEA DODGE, 1659 NE STEPHENS, ROSEBURG OR 541-734-4485, HAS THE PART FOR RECALL REPAIRS, BUT NO TOOLS TO REMEDY THE RECALL, AND THE TOOLS ARE ON BACK ORDER. *AK

RECEIVED RECALL 99V215000/ ENGINE CRADLE. CONTACTED DEALERSHIP & SET APPOINTMENT. FIRST TIME ARRIVING WAITED 45 MINUTES BEFORE BEING TOLD REPAIR TOOLS HAD BROKEN. AT SECOND APPOINTMENT MECHANIC TOOK TOO LONG & OWNER LEFT. AT THIRD APPOINTMENT PART WAS BROKEN. CONSUMER UPSET. *AK

NHTSA RECALL 99V215000 AND MANUFACTURER'S RECALL 837/ENGINE CRADLE. PARTS RECEIVED WERE BROKEN. SO THEY RETURNED THEM. NO PARTS AVAILABLE. *AK

RECALL # 99V215000 DAIMLERCHRYSLER/ENGINE CRADLE; WHEN ARRIVING AT DEALERSHIP FOR APPOINTMENT ON MARCH 9TH, OWNER WAS TOLD THAT THE TOOL TO CORRECT RECALL CAMPAIGN WAS NOT AVAILABLE. DEALER WAS NOT SURE WHEN THE TOOL WOULD BE AVAILABLE. *AK

RECALL 99V215000/ENGINE CRADLE. DEALER HAS CANCELED TWO SCHEDULED APPOINTMENTS BECAUSE THE PARTS AND TOOLS WERE NOT AVAILABLE. *AK

CONSUMER HAS CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V215000/ ENGINE CRADLE. DEALER AND MANUFACTURER STATED THAT PARTS WERE NOT AVAILABLE. PROBLEM HAS YET TO BE CORRECTED. *AK *ML

CONSUMER RECEIVED RECALL NOTICE CONCERNING ENGINE CRADLE FAILURE. CONTACTED DEALER. NO PARTS OR TOOLS WERE AVAILABLE TO CORRECT THE PROBLEM, ALSO CONSUMER COULD NOT BE GIVEN A SCHEDULED APPOINTMENT. *AK

RECALL 99V215/ENGINE CRADLE. PARTS ARE NOT AVAILABLE.*AK

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 99V215000/MANUFACTURER'S RECALL 837/ ENGINE CRADLE. DEALER STATED THE TOOL WHICH WAS NEEDED TO CORRECT THE RECALL PROBLEM WAS NOT AVAILABLE. RECALL PROBLEM HAS YET TO BE CORRECTED, APPOINTMENT FOR REPAIR CURRENTLY SCHEDULED. *AK *ML

RECALL # 99V215000 DAIMLERCHRYSLER/ENGINE CRADLE; WHEN CONTACTING DEALERSHIP TO SCHEDULE AN APPONTMENT, CONSUMER WAS TOLD THAT AN APPOINTMENT COULD NOT BE SET UP BECAUSE THEY DID NOT HAVE THE TOOL TO CORRECT THE CAMPAIGN. DEALERSHIP NOT CERTAIN WHEN THE TOOL WILL BE AVAILABLE. *AK

NHTSA RECALL 99V215000 AND MANUFACTURER'S RECALL 837/ENGINE CRADLE. ONCE THE DEALER RECEIVED THECORRECT TOOLS TO REPAIR THE RECALL, THE TOOL BROKE AFTER 1 CAR WAS FIXED. *AK *ML

CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL 99V215000/ MANUFACTURER'S RECALL 837/ ENGINE CRADLE. TOOL WHICH WAS NEEDED TO CORRECT RECALL PROBLEM WAS BROKEN, A NEW TOOL WILL NOT BE AVAILABLE UNTIL SIX WEEKS. PROBLEM HAS YET TO BE CORRECTED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

ON TWO DIFFERENT OCCASIONS DEALER RECEIVED TWO SEPARATE SHIPPMENTS OF SPECIAL TOOLS FOR MANUFACTURER'S RECALL REPAIRS FOR ENGINE CRADLE. HOWEVER, DEALER INFORMED CONSUMER THAT THE TOOLS BROKE, AND WAS WAITING FOR NEW TOOLS. BUT, WAS UNABLE TO TELL WHEN THEY WOULD ARRIVE. *AK

DEALER'S NEXT AVAILABLE APPOINTMENT IS JUNE 21, 2000 FOR ENGINE CRADLE RECALL REPAIRS. *AK

RECALL # 99V215000 DAIMLER CHRYSLER/ENGINE CRADLE; DEALER DOES NOT HAVE THE PROPER TOOL(S) TO PERFORM RECALL CORRECTIVE ACTION. OWNER WAS TOLD THAT THE TOOL(S) SHOULD BE AVAILABLE BY NEXT WEEK. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

CONSUMER MADE APPOINTMENT FOR MANUFACTURER'S RECALL 837AND NHTSA RECALL 99V215000/ ENGINE CRADLE ON 02/08/2000. DEALER DENIED RECALL EXISTED. BUT, THEN CHANGED STORY AND TOLD CONSUMER THAT THERE WAS A RECALL ISSUED. HOWEVER, NO PARTS WERE AVAILABLE, POSSIBLY A WAITING PERIOD OF 2-3 WEEKS. *AK