2016 DODGE GRAND CARAVAN — Problems, Recalls & Safety Data

The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we press the button to open the door, the door often begins closing on our kids as soon as it has fully opened. When I press the button to open it again, it will start closing again immediately. Sometimes this process repeats 2-3 times before it stays open and our children can exit the car. -The door emits a horrible, loud BUZZ when the car is locked, the car is unlocked, the car doors are all locked but a door opens (triggering the doors to unlock), AND when the car is in drive and begins to approach or exceed 10-15 MPH. -The back hatch occasionally fully opens and then closes immediately. Or it opens and lurches downward so it's only ~2/3 open. At times it has almost closed on/hit one of our kids. This has been going on for years and I just learned that we could file a report. Please, please investigate and start process for a recall. These issues are more than just annoying; they could seriously injure or harm a child or an adult. Note: These issues started when the car was ~6 years old, around 2022, but it is ongoing and not resolved. Thank you kindly.

The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off. The passenger side panel is still missing/not fixed. You can possibly inspect it, depending on what it entails and what I would need to do. The safety of myself and other drivers was put at risk in the case of if the piece flying off hit their vehicle or they had to try and avoid it and an accident happened. The dealer was able to diagnose the problem. It has not to my knowledge been inspected by the manufacturer or police. There were no warnings about this prior to it happening or now.

See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)