NHTSA Complaint #11717641 — 2016 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11717641
Vehicle 2016 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we press the button to open the door, the door often begins closing on our kids as soon as it has fully opened. When I press the button to open it again, it will start closing again immediately. Sometimes this process repeats 2-3 times before it stays open and our children can exit the car. -The door emits a horrible, loud BUZZ when the car is locked, the car is unlocked, the car doors are all locked but a door opens (triggering the doors to unlock), AND when the car is in drive and begins to approach or exceed 10-15 MPH. -The back hatch occasionally fully opens and then closes immediately. Or it opens and lurches downward so it's only ~2/3 open. At times it has almost closed on/hit one of our kids. This has been going on for years and I just learned that we could file a report. Please, please investigate and start process for a recall. These issues are more than just annoying; they could seriously injure or harm a child or an adult. Note: These issues started when the car was ~6 years old, around 2022, but it is ongoing and not resolved. Thank you kindly.

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