2024 DODGE DURANGO — Problems, Recalls & Safety Data
4/5
Safety Rating
13
Owner Complaints
0
Recalls
32
Service Bulletins
0
Investigations
Overview of the 2024 DODGE DURANGO
The 2024 DODGE DURANGO has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 32 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Unknown Or Other (2 complaints), and Back Over Prevention (1 complaint).
Recalls for the 2024 DODGE DURANGO
There are no recalls on file with NHTSA for the 2024 DODGE DURANGO. No Active Recalls
Owner Complaints for the 2024 DODGE DURANGO
13 complaints have been filed with NHTSA for the 2024 DODGE DURANGO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system had failed. The vehicle was repaired twice but the failure persisted. The vehicle was returned to the dealer, and it was diagnosed and determined that the same part had failed and needed to be replaced a third time. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was unknown.
The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system had failed. The vehicle was repaired twice but the failure persisted. The vehicle was returned to the dealer, and it was diagnosed and determined that the same part had failed and needed to be replaced a third time. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was unknown.
The contact owns a 2024 Dodge Durango. The contact stated that the vehicle was equipped with dual exhaust pipes located on the driver's side and passenger's side of the vehicle. The contact stated that while the vehicle was parked, the contact noticed that a part of the passenger's side rear bumper that was close to the exhaust pipe had melted significantly, and the failure started to occur on the driver's side rear bumper. The vehicle was taken to the dealer, where the contact was informed that the modifications to the vehicle, or the vehicle itself, might have sustained an impact that caused the exhaust pipes to move closer to the rear bumpers. The dealer ran the vehicle's Carfax report and confirmed that no accident had been reported. The dealer determined that the exhaust system needed to be replaced. The vehicle was taken to several independent mechanics, where the contact was informed that the exhaust pipes needed to be extended outward. The dealer notified the manufacturer of the failure, but the manufacturer declined to cover the repair. The vehicle was not repaired. The failure mileage was approximately 9,500. The VIN was unavailable.
I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.
I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.
Safety Rating for the 2024 DODGE DURANGO
The 2024 DODGE DURANGO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 DODGE DURANGO
Chrysler (FCA US, LLC) has issued 32 technical service bulletins (TSBs) for the 2024 DODGE DURANGO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S2408000114 REV.B — ELECTRICAL SYSTEM
Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
108546 — STRUCTURE:BODY
ISOLATOR - ENGINE MOUNT
108547 — STRUCTURE:BODY
ISOLATOR - ENGINE MOUNT
S2508000070 — BACK OVER PREVENTION: WARNINGS
Service Park Assist Message Displayed on The Instrument Panel Cluster (IPC), Park Assist System Inoperative
S2508000063 — ELECTRICAL SYSTEM
Passive Entry Does not Lock or Unlock Vehicle
106075 — SERVICE BRAKES
PAD KIT - FRONT DISC BRAK
S2523000063 — STRUCTURE:BODY
Front Cradle Service Update
9100588 — ELECTRICAL SYSTEM
Telematics Box Module: Verify Z part number availability. Order a Z part number for all Exchange Orders:Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
104524 — ENGINE
HOSE - RADIATOR OUTLET
S258A000012 — ELECTRICAL SYSTEM
No Option To Change Navigation Out Of Night Mode
Showing 10 of 32 technical service bulletins.
NHTSA Investigations for the 2024 DODGE DURANGO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE DURANGO
- 2019 DODGE DURANGO — 188 complaints
- 2020 DODGE DURANGO — 61 complaints
- 2021 DODGE DURANGO — 223 complaints
- 2022 DODGE DURANGO — 73 complaints
- 2023 DODGE DURANGO — 38 complaints
- 2024 DODGE DURANGO (current)
- 2025 DODGE DURANGO — 8 complaints
- 2026 DODGE DURANGO — 0 complaints
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- DODGE CARAVAN — 14,266 total complaints
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- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints
- DODGE JOURNEY — 7,849 total complaints