2025 DODGE DURANGO — Problems, Recalls & Safety Data
4/5
Safety Rating
8
Owner Complaints
0
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2025 DODGE DURANGO
The 2025 DODGE DURANGO has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 15 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Forward Collision Avoidance Adaptive Cruise Control (1 complaint), and Forward Collision Avoidance Warnings (1 complaint).
Recalls for the 2025 DODGE DURANGO
There are no recalls on file with NHTSA for the 2025 DODGE DURANGO. No Active Recalls
Owner Complaints for the 2025 DODGE DURANGO
8 complaints have been filed with NHTSA for the 2025 DODGE DURANGO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety features however it recommended that the driver pull over turn off the vehicle and restart to restart or reboot the system. Our safety and the safety of others has been put at risk when the system turns off without warning especially when we are driving in heavier traffic areas like when we go to SC to visit family. Terribly hazardous and anxiety inducing. Not at all reliable. The systems warning lamps and failure have been concurrent and began shortly after the vehicle was purchased in March. The vehicle was taken to the dealer but supposedly NO CODE found to authorize repairs. I have copies of all work done on my Durango as well as pictures of the warnings one multiple dates. Am unable to upload at this time.
The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety features however it recommended that the driver pull over turn off the vehicle and restart to restart or reboot the system. Our safety and the safety of others has been put at risk when the system turns off without warning especially when we are driving in heavier traffic areas like when we go to SC to visit family. Terribly hazardous and anxiety inducing. Not at all reliable. The systems warning lamps and failure have been concurrent and began shortly after the vehicle was purchased in March. The vehicle was taken to the dealer but supposedly NO CODE found to authorize repairs. I have copies of all work done on my Durango as well as pictures of the warnings one multiple dates. Am unable to upload at this time.
The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety features however it recommended that the driver pull over turn off the vehicle and restart to restart or reboot the system. Our safety and the safety of others has been put at risk when the system turns off without warning especially when we are driving in heavier traffic areas like when we go to SC to visit family. Terribly hazardous and anxiety inducing. Not at all reliable. The systems warning lamps and failure have been concurrent and began shortly after the vehicle was purchased in March. The vehicle was taken to the dealer but supposedly NO CODE found to authorize repairs. I have copies of all work done on my Durango as well as pictures of the warnings one multiple dates. Am unable to upload at this time.
I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able to properly focus and go cross eyed. When sitting still and moving your head around can see images distort. Headlights appear as 4 with the second set of lights ghost like. We received 4 new Durango's this year and two of them have this issue. James Chrysler in Cedar Lake Replaced the windshield and the windshield issue is the same. They are looking into getting another windshield to hopefully fix it. I have spoken with other agencies and the same issue is also in other Durango's. The term ghosting I learned after google defined it as that. This is a risk as it causes excessive strain on the eyes of the operator. The other officer on the department has been through several contacts after I brought up my issue she realized that her windshield had the same issue. The image shared with this is how all lights look through the windshield. The further you are from the source the greater distance between source and ghost image.
My fuel tank was practically emptied by "gas thieves". The fuel filler compartment remains unlocked regardless of whether the vehicle is locked or unlocked. And the filler tube where the gas nozzle is inserted is capless, with just a rubber seal that expands when the nozzle is inserted. In previous models Dodge used to have a button inside the cabin right below the headlights switch to release the fuel filler door, and a safety puller string in the back of the vehicle, should the button fail to release the locked door. Not anymore, and this appears to be a cost saving change/decision in detriment of the consumer. This lack of safety feature is also true for RAM 1500 pick up trucks. Dodge does not offer a locking cap option for the capless fuel filler tube, nor could I find an aftermarket one. A major concern of mine is what would happen should the vehicle roll down or lay on a side? Would the fuel in the tank come gushing out, and possibly cause a fire or even an explosion? Will appreciate your further investigation and response to this issue.
Safety Rating for the 2025 DODGE DURANGO
The 2025 DODGE DURANGO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 DODGE DURANGO
Chrysler (FCA US, LLC) has issued 15 technical service bulletins (TSBs) for the 2025 DODGE DURANGO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S2624000001 — UNKNOWN OR OTHER
Ticking Noise From Rear HVAC Blower
08-398-25 — ELECTRICAL SYSTEM
Flash: Radio Frequency Hub Module (RFHM) Updates his software enhancement includes: ● Update to the RFHM software to prevent unauthorized key fob programming This bulletin involves updating the RFHM module with the latest available software.
S2423000012 REV.D — STRUCTURE:BODY
Power Liftgate Is Inoperative or Won’t Close.
S2508000072 — POWER TRAIN
Service Shifter Message Displayed on the Instrument Panel Cluster (IPC), Unable to Move the Shifter Out of Park
08-235-25 — ELECTRICAL SYSTEM
Blind Spot Detector May Not Work Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U11FB-00 - Lost Communication With Left Blind Spot Sensor. ● U11FA-00 - Lost Communication With Right Blind Spot Sensor....
08-235-25 — LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Detector May Not Work Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U11FB-00 - Lost Communication With Left Blind Spot Sensor. ● U11FA-00 - Lost Communication With Right Blind Spot Sensor....
58B Combo Rev2 — ENGINE
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 58B Collant Restrictor
S2523000031 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
C14A4-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module (ACC).
S2523000009 — SEATS
Buzz Squeak Rattle (BSR) From 2 nd Row Headrest Area While Driving.
S2508000013 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Cluster Electronic Vehicle Information Center (EVIC) Displays “ACC/FCW Unavailable Service Required”, “Adaptive Cruise Control (ACC) System is Disabled”
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2025 DODGE DURANGO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE DURANGO
- 2020 DODGE DURANGO — 61 complaints
- 2021 DODGE DURANGO — 223 complaints
- 2022 DODGE DURANGO — 73 complaints
- 2023 DODGE DURANGO — 38 complaints
- 2024 DODGE DURANGO — 13 complaints
- 2025 DODGE DURANGO (current)
- 2026 DODGE DURANGO — 0 complaints
Other DODGE Models
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints
- DODGE JOURNEY — 7,849 total complaints