2022 DODGE DURANGO — Problems, Recalls & Safety Data

The Driver's side daytime running light white LED strip is inoperable. After internet research this complaint is very common and similar to the tail "racetrack" light recall. Because daytime running increases visibility of vehicles on the road, this is safety related. I have since observed several late year model Durangos with this exact fault. Stelantis/Dodge/Chrysler will not warranty the fault and the corrective action is to remove and replace the entire headlamp assembly at an estimated cost of $2k parts and labor.

Radio screens keep going bad causing the backup camera to not work until after a power cycle of the screen takes place. Sometimes a power cycle is not possible and the screen take a minute or two to turn on. I have had multiple radios in our car do this. I was told at the dealership that Stellantis admits they have a design flaw which causes the radio to overheat and melt the components in the radio unit. This is a series safety concern, not only because of the backup camera not displaying but a possible fire hazard if components are over heating.

I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)