2017 DODGE DURANGO — Problems, Recalls & Safety Data
4/5
Safety Rating
292
Owner Complaints
2
Recalls
38
Service Bulletins
0
Investigations
Overview of the 2017 DODGE DURANGO
The 2017 DODGE DURANGO has received a total of 292 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:WIRING. 38 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Exterior Lighting (76 complaints), Electrical System (58 complaints), and Engine (26 complaints).
Recalls for the 2017 DODGE DURANGO
NHTSA has recorded 4 recalls for the 2017 DODGE DURANGO, potentially affecting up to 14,446,987 vehicles.
Recall 18V332000 — ELECTRICAL SYSTEM:SOFTWARE
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 18V332000 — VEHICLE SPEED CONTROL:CRUISE CONTROL
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 18V332000 — ELECTRICAL SYSTEM:WIRING
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 17V541000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 4 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
Consequence: If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.
View full details →Owner Complaints for the 2017 DODGE DURANGO
292 complaints have been filed with NHTSA for the 2017 DODGE DURANGO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Exterior Lighting | 76 | 1 | 0 | 2 | 0 |
| Electrical System | 58 | 3 | 1 | 0 | 0 |
| Engine | 26 | 1 | 1 | 1 | 0 |
| Power Train | 23 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 18 | 2 | 0 | 3 | 0 |
| Fuelpropulsion System | 14 | 0 | 0 | 0 | 0 |
| Steering | 11 | 0 | 0 | 0 | 0 |
| Seats | 10 | 0 | 0 | 3 | 0 |
| Structurebody | 10 | 3 | 0 | 3 | 0 |
| Vehicle Speed Control | 9 | 2 | 0 | 1 | 0 |
| Air Bags | 7 | 2 | 0 | 1 | 0 |
| Service Brakes | 6 | 0 | 0 | 0 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Exterior Lightingtail Lights | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Electrical Systeminstrument Panelspeedometerodometer | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.
We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.
Safety Rating for the 2017 DODGE DURANGO
The 2017 DODGE DURANGO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 DODGE DURANGO
Chrysler (FCA US, LLC) has issued 38 technical service bulletins (TSBs) for the 2017 DODGE DURANGO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
108547 — ENGINE
ISOLATOR - ENGINE MOUNT
103801 — UNKNOWN OR OTHER
HOSE AND TUBE - HEATER SUPPLY AND RETURN
9100212 — ELECTRICAL SYSTEM
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some...
85184 — UNKNOWN OR OTHER
BRACKET - FRONT BUMPER
S2008000075RevA — ELECTRICAL SYSTEM
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
S1708000055 Rev. — EQUIPMENT ADAPTIVE/MOBILITY
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop
S1708000279 Rev. — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Cluster Message Center Losing MPG Numbers
23-018-20 REV. C — SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
S2008000100 — ELECTRICAL SYSTEM:WIRING
Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
18-049-20 — SERVICE BRAKES, HYDRAULIC
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P06EF - Engine Restart Performance(3.0L and 3.6L Only)....
Showing 10 of 38 technical service bulletins.
NHTSA Investigations for the 2017 DODGE DURANGO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE DURANGO
- 2012 DODGE DURANGO — 914 complaints
- 2013 DODGE DURANGO — 897 complaints
- 2014 DODGE DURANGO — 1,019 complaints
- 2015 DODGE DURANGO — 655 complaints
- 2016 DODGE DURANGO — 221 complaints
- 2017 DODGE DURANGO (current)
- 2018 DODGE DURANGO — 314 complaints
- 2019 DODGE DURANGO — 188 complaints
- 2020 DODGE DURANGO — 61 complaints
- 2021 DODGE DURANGO — 223 complaints
- 2022 DODGE DURANGO — 73 complaints
Other DODGE Models
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints
- DODGE JOURNEY — 7,849 total complaints