2024 DODGE DURANGO Electrical System Problems

The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system had failed. The vehicle was repaired twice but the failure persisted. The vehicle was returned to the dealer, and it was diagnosed and determined that the same part had failed and needed to be replaced a third time. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was unknown.

On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [XXX] because I was stranded. The manager Aaron attempted to jump start vehicle no success. As this was happening a Marion police officer was dispatched to find me because the vehicle apparently thought I was in a crash. The vehicle was now rendered helpless. I called and couldn't get ahold of my dealership (who was less than...