2012 CHEVROLET TRAVERSE Steering Problems

THIS CAR HAS A VERY COMMON PROBLEM WITH THE STEERING. THE STEERING RACK IS LEAKING WHICH WILL LEAD TO AN INABILITY TO STEER THE CAR EFFECTIVELY. CHEVROLET HAS AN SPECIAL SERVICE #14329 THAT COVERS THIS FOR A NUMBER OF MODEL YEARS INCLUDING 2012 BUT FOR SOME REASON THE VIN FOR MY CAR WAS NOT INCLUDED BUT IT EXHIBITS THE IDENTICAL PROBLEM. I NEED GM TO EXPAND IT'S SPECIAL SERVICE TO INCLUDE ALL CARS THAT EXHIBIT THE PROBLEM. THERE ARE MULTIPLE EXAMPLES HERE THAT ILLUSTRATE THE EXTREMELY DANGEROUS ASPECTS OF THIS FAILURE.

HARD TO STEER AT LOWER SPEED (WHEN PARKING OR COMING OUT OF PARKING, WHEN TURNING) IN ONE OCCASION I DID HIT ANOTHER VEHICLE WILE TURNING TO MY RIGHT, LUCKILY THERE WERE NOT SERIOUS DAMAGES AND NO INJURIES TO ANY OF THE PARTIES INVOLVED. I CAN BARELY TURN AT LOWER SPEED, I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY ARE TELLING ME THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED AND THE RACK AND PINION AS WELL. CANNOT AFFORD OVER $3,000.00 IN REPAIR COSTS. I DID A LITTLE BIT OF RESEARCH AND FOUND OUT THAT THERE ARE HUNDREDS OF CHEVY OWNERS WITH SIMILAR PROBLEMS.

I HAVE A 2012 CHEVY TRAVERSE THAT MADE NOISE WITH TURNING, WAS LEAKING POWER STEERING FLUID AND BECAME VERY DIFFICULT TO STEER WHILE DRIVING. POWER STEERING FLUID WOULD PUDDLE UNDERNEATH THE VEHICLE. I ONLY HAVE A LITTLE OVER 35,000 MILES ON IT. THE BUMPER TO BUMPER WARRANTY EXPIRED IN 6/15. I TOOK IT TO MY MECHANIC WHO DETERMINED THAT THE RACK AND PINION NEEDED TO BE REPLACED. I CALLED CHEVY AND THEY STATED THAT THEY WERE UNAWARE OF AN ISSUE OF THIS NATURE WITH MY TYPE OF VEHICLE AND THAT I HAD NO OUTSTANDING RECALLS. THEY STATED I NEEDED TO HAVE IT TOWED (THEY OFFERED TO PAY) TO A DEALERSHIP TO BE ACCURATELY ASSESSED AS IF MY VERY EXPERIENCED MECHANIC WAS NOT ABLE TO DETERMINE THERE WAS AN ISSUE. I WAS TOLD THAT BASED ON MY VIN MY VEHICLE DOESN'T HAVE ANY ISSUES. I TOLD THEM THAT BASED ON MY...

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL EMITTED AN UNUSUAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

MY CHEVY TRAVERSE WAS HARD TO STEER, ALMOST IMPOSSIBLE TO DRIVE. I HAD FLUID ON MY GARAGE FLOOR, LUCKILY I LIVE A MILE FROM THE DEALER. AFTER CHECKING THE VEHICLE THEY FOLLOWED THE LEAK AND STATED THAT I NEEDED A NEW RACK AND PINION, POWER STEERING PUMP AND THEN AN ALIGNMENT. TOTAL BILL $ 2,600 AND THEY WERE NOT SURE IF THIS FIX WOULD THE PROBLEM. THEY STATED THAT THEY NEVER SAW SUCH A PROBLEM IN A VEHICLE THAT HAD LESS THAN 70,000 MILES. OF COURSE THE ORIGINAL WARRANTY HAD EXPIRED AND THE EXTENDED WARRANTY. I BOUGHT THE VEHICLE USED. THE DEALER GAVE ME THE OPTION OF JUST DOING THE RACK AND PINION AND TAKING MY CHANCES WITH THE POWER STEERING PUMP. I DECLINED ALL WORK AND HAD MY MECHANIC DO THE RACK AND PINION AND IT WAS STILL NOT CHEAP. AND I HAD TO GO TO MIDAS TO GET...

WHILE DRIVING DURING WET CONDITIONS, THE POWER STEERING STOPPED WORKING, NEARLY CAUSING THE VEHICLE TO IMPACT A CURB AND TREE. THE DEALER IS LOOKING INTO THE REASONING FOR THIS, THERE SEEM TO BE NUMEROUS COUNTS OF 2009-2013 GM CROSSOVER VEHICLES HAVING THE SAME ISSUE, WITHOUT RECALLS. I FEEL THIS IS A MAJOR SAFETY ISSUE, AS I WAS DRIVING WITH MY 4 YEAR OLD SON. *TR

THE POWER STEERING LOCKS AND BECOMES ALMOST UNCONTROLLABLE IN WET CONDITIONS. IT APPEARS EARLIER MODEL YEARS HAVE BEEN RECALLED OR COVERED UNDER WARRANTY BUT NOT 2012. *TR

VEHICLE VERY HARD TO STEER. LOUD NOISE WHEN SHIFT OUT OF PARK. HARD TO STEER AT LOW SPEED, TOOK TO DEALERSHIP THEY KEPT MY VEHICLE REFUSED TO PROVIDE LOANER CAR UNTIL DIAGNOSED TWO DAYS LATER. DROPPED OFF ON A FRIDAY DEALER SAYS REPAIR TO STEERING WON'T BE DONE UNTIL TUESDAY. RESEARCHED ONLINE AND FOUND THIS PROBLEM ON MANY CHEVY TRAVERSE FORUMS. THIS CAR NEEDS TO BE RECALLED BEFORE SOMEONE IS INJURED. *TR

ON 24 DEC 2014 AT AROUND 11:45AM, I WAS PULLING OFF A MAIN ROAD (WITH MY YOUNG DAUGHTER) INTO THE PARKING LOT OF MY DOCTOR'S BUSINESS, WHEN MY STEERING WHEEL LOCKED COMPLETELY WHILE I WAS STILL IN MOTION. AFTER BRAKING, I WAS ABLE TO JIGGLE THE STEERING WHEEL FREE AND PULLED THE CAR INTO A PARKING SPACE. I CONTACTED MY DEALERSHIP IMMEDIATELY TO REPORT THE INCIDENT. AS IT WAS CHRISTMAS EVE, THEY WERE CLOSING WITHIN MINUTES AND I WAS TOLD TO BRING IN THE CAR ON FRIDAY, DEC 26TH..WHICH I DID. AFTER AN ASSESSMENT WAS COMPLETED AND THE SERVICE DEPARTMENT "COULD NOT DUPLICATE CUSTOMER'S COMPLAINT OF LOSS OF POWER STEERING", I WAS TOLD THERE WAS NOTHING ELSE THEY COULD DO FOR ME UNTIL THE PROBLEM HAPPENED AGAIN AND WITH MORE REGULARITY. THE SERVICE REPS DID SHARE THAT THERE HAS BEEN REPORTED INCIDENTS WITH THE TRAVERSE REGARDING LOSS OF POWER STEERING,...

A WEEK AGO MY TRAVERSE STARTED MAKING A GRINDING NOISE, AND I THOUGHT IT WAS THE BRAKES SO I TOOK IT TO OUR MECHANIC WHO CHECKED ALL FOUR WHEELS AND DETERMINED THE BRAKES WERE FINE. HE SAID IT WAS POSSIBLY A ROCK OR SOMETHING CAUSING THE NOISE AND IT STOPPED FOR A FEW DAYS. THIS MORNING I WAS PULLING INTO A PARKING SPOT AT WORK AND THE STEERING FROZE UP COMPLETELY AND THE BRAKES DID NOT WANT TO WORK EITHER. I ALMOST HIT THE CAR I WAS PARKING NEXT TO! I'M SO GLAD THAT DIDN'T HAPPEN IN THE MIDDLE OF TRAFFIC OR A MAIN STREET OR IT COULD HAVE BEEN A LOT WORSE. VERY SCARY, BUT WHAT WOULD CAUSE THIS? WILL GM BE LOOKING INTO THIS BEFORE SOMEONE GETS REALLY HURT OR HAS A MAJOR ACCIDENT? TAKING BACK TO THE MECHANIC WEDNESDAY TO CHECK THE STEERING PUMP.... NOT HAPPY. *TR

DRIVER BEGAN TO FEEL AND HEAR A RUBBING NOISE COMING FROM THE WHEEL WELL. WHEN TRYING TO MAKE A LOW SPEED LEFT TURN OFF OF A PRIMARY ROAD INTO THE ENTRANCE OF A BUSINESS, THE STEERING COMPLETELY LOCKED UP AND THE DRIVER WAS UNABLE TO TURN AND WAS STUCK IN THE MIDDLE OF THE OPPOSING LANE OF TRAFFIC. FORTUNATELY FOR THE DRIVER AND PASSENGERS, THERE WAS NO ONCOMING TRAFFIC AND THE DRIVER WAS ABLE TO MANUALLY STEER (WITH DIFFICULTY AGAINST A LOT OF RESISTANCE FROM THE STEERING WHEEL) THE CAR BACK INTO THE CORRECT LANE AND CONTINUED ON UNTIL PULLING OVER IN A SAFE LOCATION ON THE SAME BLOCK. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,100.