NHTSA Complaint #10779973 — 2012 CHEVROLET TRAVERSE

MY CHEVY TRAVERSE WAS HARD TO STEER, ALMOST IMPOSSIBLE TO DRIVE. I HAD FLUID ON MY GARAGE FLOOR, LUCKILY I LIVE A MILE FROM THE DEALER. AFTER CHECKING THE VEHICLE THEY FOLLOWED THE LEAK AND STATED THAT I NEEDED A NEW RACK AND PINION, POWER STEERING PUMP AND THEN AN ALIGNMENT. TOTAL BILL $ 2,600 AND THEY WERE NOT SURE IF THIS FIX WOULD THE PROBLEM. THEY STATED THAT THEY NEVER SAW SUCH A PROBLEM IN A VEHICLE THAT HAD LESS THAN 70,000 MILES. OF COURSE THE ORIGINAL WARRANTY HAD EXPIRED AND THE EXTENDED WARRANTY. I BOUGHT THE VEHICLE USED. THE DEALER GAVE ME THE OPTION OF JUST DOING THE RACK AND PINION AND TAKING MY CHANCES WITH THE POWER STEERING PUMP. I DECLINED ALL WORK AND HAD MY MECHANIC DO THE RACK AND PINION AND IT WAS STILL NOT CHEAP. AND I HAD TO GO TO MIDAS TO GET THE ALIGNMENT. HOWEVER THE VEHICLE STILL WHINES AND TURNS ARE STILL HARD, YOU WOULD THINK THAT A VEHICLE THAT COST OVER $30K WOULD BE BUILT BETTER....I BELIEVE I HAVE HAD 3 RECALLS AND I AM WAITING ON PARTS FOR ANOTHER ONE. A CO-WORKER TOLD ME THE SAME EXACT ISSUE WITH HIS LATE MODEL TRAVERSE AND CLASS ACTION SUITS.....HOW MANY PEOPLE HAVE TO HAVE THIS ISSUE OR DIE BEFORE A RECALL IS MADE. I AM CONCERNED THAT I WILL BE IN A SITUATION AND NOT ABLE TO CONTROL THE VEHICLE.