NHTSA Complaint #10648825 — 2012 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10648825
Vehicle	2012 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	October 20, 2014
Date Filed	October 20, 2014
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

A WEEK AGO MY TRAVERSE STARTED MAKING A GRINDING NOISE, AND I THOUGHT IT WAS THE BRAKES SO I TOOK IT TO OUR MECHANIC WHO CHECKED ALL FOUR WHEELS AND DETERMINED THE BRAKES WERE FINE. HE SAID IT WAS POSSIBLY A ROCK OR SOMETHING CAUSING THE NOISE AND IT STOPPED FOR A FEW DAYS. THIS MORNING I WAS PULLING INTO A PARKING SPOT AT WORK AND THE STEERING FROZE UP COMPLETELY AND THE BRAKES DID NOT WANT TO WORK EITHER. I ALMOST HIT THE CAR I WAS PARKING NEXT TO! I'M SO GLAD THAT DIDN'T HAPPEN IN THE MIDDLE OF TRAFFIC OR A MAIN STREET OR IT COULD HAVE BEEN A LOT WORSE. VERY SCARY, BUT WHAT WOULD CAUSE THIS? WILL GM BE LOOKING INTO THIS BEFORE SOMEONE GETS REALLY HURT OR HAS A MAJOR ACCIDENT? TAKING BACK TO THE MECHANIC WEDNESDAY TO CHECK THE STEERING PUMP.... NOT HAPPY. *TR

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