2019 CHEVROLET SILVERADO 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
32
Owner Complaints
5
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2019 CHEVROLET SILVERADO 3500
The 2019 CHEVROLET SILVERADO 3500 has received a total of 32 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS, AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. 15 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (5 complaints), Engine (4 complaints), and Power Train (4 complaints).
Recalls for the 2019 CHEVROLET SILVERADO 3500
NHTSA has recorded 5 recalls for the 2019 CHEVROLET SILVERADO 3500, potentially affecting up to 682,245 vehicles.
Recall 25V432000 — AIR BAGS
| 1,658 vehicles affected
Defect: General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall...
View full details →Recall 24V756000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 2,061 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall...
View full details →Recall 23V047000 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
| 22,132 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners...
View full details →Recall 21V496000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 338,020 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free...
View full details →Recall 19V328000 — ENGINE
| 318,374 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may...
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM...
View full details →Owner Complaints for the 2019 CHEVROLET SILVERADO 3500
32 complaints have been filed with NHTSA for the 2019 CHEVROLET SILVERADO 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 5 | 0 | 0 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Electrical System Integrated Trailer Brake Control | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Fuel System Otherfuel Filter | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.
Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.
Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.
There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a possible electrical short/ corrosion problems that can lead to battery and electrical system compromise, as well as fire risk! A short-circuit condition can cause damage to engine components and, in rare cases, start a fire in the engine compartment. I have 92,000 miles on this 2019, my father has the problem starting on his at only 40,000 miles and may others have issues as well to very degrees of severity between 25 and 150k miles. I discovered this issue while performing routine air filter maintenance and happened to see the rub damage. no modifications have been done, this is the way the wire is routed from the factory. IMO and estimations This issue far supercedes the danger and severity of the recall that currently exists for the engine block heater cord for these models of trucks. 2 of the photos show the damage and exposed wire as soon as i found it. The last shows the location and the part that caused the rub damage along with a temporary mitigation method: electrical tape with a rubber hose installed as a buffer until a permanent fix can be installed.
There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a possible electrical short/ corrosion problems that can lead to battery and electrical system compromise, as well as fire risk! A short-circuit condition can cause damage to engine components and, in rare cases, start a fire in the engine compartment. I have 92,000 miles on this 2019, my father has the problem starting on his at only 40,000 miles and may others have issues as well to very degrees of severity between 25 and 150k miles. I discovered this issue while performing routine air filter maintenance and happened to see the rub damage. no modifications have been done, this is the way the wire is routed from the factory. IMO and estimations This issue far supercedes the danger and severity of the recall that currently exists for the engine block heater cord for these models of trucks. 2 of the photos show the damage and exposed wire as soon as i found it. The last shows the location and the part that caused the rub damage along with a temporary mitigation method: electrical tape with a rubber hose installed as a buffer until a permanent fix can be installed.
Safety Rating for the 2019 CHEVROLET SILVERADO 3500
NHTSA has not yet tested the 2019 CHEVROLET SILVERADO 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2019 CHEVROLET SILVERADO 3500
General Motors, LLC has issued 15 technical service bulletins (TSBs) for the 2019 CHEVROLET SILVERADO 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT5868C — ELECTRICAL SYSTEM
This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.
23-NA-219 — EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-027 — FUEL SYSTEM, DIESEL
This technical bulletin provides a procedure to test and replace the high pressure fuel injector electrical connectors if found the cause of the MIL.
21-NA-113 — ENGINE AND ENGINE COOLING
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
PIT5099F — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
16-NA-372 — EQUIPMENT:MECHANICAL
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
20NA203 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
20NA161 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This informational bulletin advises the technician to check for a possible stuck oil pressure relief valve.
20NA203 — EQUIPMENT
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
20NA019 — POWER TRAIN
This technical bulletin provides a procedure to replace the transmission shifter control if found the cause of the condition.
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2019 CHEVROLET SILVERADO 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 3500
- 2014 CHEVROLET SILVERADO 3500 — 10 complaints
- 2015 CHEVROLET SILVERADO 3500 — 76 complaints
- 2016 CHEVROLET SILVERADO 3500 — 72 complaints
- 2017 CHEVROLET SILVERADO 3500 — 14 complaints
- 2018 CHEVROLET SILVERADO 3500 — 26 complaints
- 2019 CHEVROLET SILVERADO 3500 (current)
- 2020 CHEVROLET SILVERADO 3500 — 47 complaints
- 2021 CHEVROLET SILVERADO 3500 — 51 complaints
- 2022 CHEVROLET SILVERADO 3500 — 29 complaints
- 2023 CHEVROLET SILVERADO 3500 — 17 complaints
- 2024 CHEVROLET SILVERADO 3500 — 58 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints