2023 CHEVROLET SILVERADO 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
17
Owner Complaints
1
Recall
14
Service Bulletins
0
Investigations
Overview of the 2023 CHEVROLET SILVERADO 3500
The 2023 CHEVROLET SILVERADO 3500 has received a total of 17 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH. 14 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (7 complaints), Engine (3 complaints), and Power Trainautomatic Transmission (2 complaints).
Recalls for the 2023 CHEVROLET SILVERADO 3500
NHTSA has recorded 1 recall for the 2023 CHEVROLET SILVERADO 3500, potentially affecting up to 570,434 vehicles.
Recall 24V060000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
| 570,434 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at...
View full details →Owner Complaints for the 2023 CHEVROLET SILVERADO 3500
17 complaints have been filed with NHTSA for the 2023 CHEVROLET SILVERADO 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 7 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Driving on highway at 40mph while towing a trailer the rear tires briefly locked up, then the Check Engine Light came on and vehicle went into limp mode. Dealer confirmed transmission valve body issue. Same problem as recalled on earlier model year vehicles. Seems like 2023-2025 vehicles should be added to the original recall to ensure support and long-term warranty protection.
Reduced power transmission module defective.
Reduced power transmission module defective.
Reduced power transmission module defective.
I have been experiencing the "SHIFT TO PARK" issue that GM Vehicles have been experiencing. My 2320 Chevrolet Silverado 3500HD High Country is not on the Recall for this issue, and I have approached my local dealer about it. I have not been able to fully addressed that issue yet, because I am dealing with a failed Transmission Valve Body that is covered under my drivetrain warranty, but not the GM recall for the 10L100 Allison Transmissions (GM N242454441). I undoubly have faulty parts/components contributing to this issue the fails to completely allow my truck to shift to park and allow me to completely turn the truck off and leave the vehicle.
Safety Rating for the 2023 CHEVROLET SILVERADO 3500
NHTSA has not yet tested the 2023 CHEVROLET SILVERADO 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 CHEVROLET SILVERADO 3500
General Motors, LLC has issued 14 technical service bulletins (TSBs) for the 2023 CHEVROLET SILVERADO 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT5895E — UNKNOWN OR OTHER
This Preliminary information communicates a new tailgate feature which allows the customer to enable or disable the inner tailgate.
25-NA-065 — SERVICE BRAKES
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
22-NA-038 — UNKNOWN OR OTHER
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIT5736C — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
23-NA-185 — ELECTRICAL SYSTEM
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
23-NA-101 — EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of Fuel Range Blank on Instrument Panel.
N232404880 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Satisfaction Program - certain may have been charged twice for option âAssist Stepâ. Dealers are to reimburse customers who were double charged.
23-NA-017 — ENGINE AND ENGINE COOLING
This technical bulletin provides a procedure to replace the Air Cleaner Outlet Duct if the PCV has been found blocked.
22-NA-127 — BACK OVER PREVENTION:SOFTWARE
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues.
PIP5878A — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This Preliminary information communicates that the exhaust particulate matter sensor is on a parts restriction.
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2023 CHEVROLET SILVERADO 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 3500
- 2018 CHEVROLET SILVERADO 3500 — 26 complaints
- 2019 CHEVROLET SILVERADO 3500 — 32 complaints
- 2020 CHEVROLET SILVERADO 3500 — 47 complaints
- 2021 CHEVROLET SILVERADO 3500 — 51 complaints
- 2022 CHEVROLET SILVERADO 3500 — 29 complaints
- 2023 CHEVROLET SILVERADO 3500 (current)
- 2024 CHEVROLET SILVERADO 3500 — 58 complaints
- 2025 CHEVROLET SILVERADO 3500 — 12 complaints
- 2026 CHEVROLET SILVERADO 3500 — 0 complaints
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