2025 CHEVROLET SILVERADO 3500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

12

Owner Complaints

3 Fires

0

Recalls

NO ACTIVE RECALLS

14

Service Bulletins

0

Investigations

Overview of the 2025 CHEVROLET SILVERADO 3500

The 2025 CHEVROLET SILVERADO 3500 has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 14 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Engine (2 complaints), and Power Train (2 complaints).

Recalls for the 2025 CHEVROLET SILVERADO 3500

There are no recalls on file with NHTSA for the 2025 CHEVROLET SILVERADO 3500. No Active Recalls

Owner Complaints for the 2025 CHEVROLET SILVERADO 3500

12 complaints have been filed with NHTSA for the 2025 CHEVROLET SILVERADO 3500. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719216 | ELECTRICAL SYSTEM | | N/A miles Fire
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire but the vehicle is a total loss. As this was a work site, the vehicle was towed to our shop and stored inside. The inland marine insurance company hired a fire investigator, and they looked at the vehicle. They determined the fire originated on the lower firewall in the engine compartment. He paused his investigation, to await a representative of GM to be present for destructive analysis to determine exact cause. The GM case number is XXX. This vehicle had errored multiple times and did Regen every 2-300 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11719216 | ENGINE | | N/A miles Fire
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire but the vehicle is a total loss. As this was a work site, the vehicle was towed to our shop and stored inside. The inland marine insurance company hired a fire investigator, and they looked at the vehicle. They determined the fire originated on the lower firewall in the engine compartment. He paused his investigation, to await a representative of GM to be present for destructive analysis to determine exact cause. The GM case number is XXX. This vehicle had errored multiple times and did Regen every 2-300 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11719216 | POWER TRAIN | | N/A miles Fire
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire but the vehicle is a total loss. As this was a work site, the vehicle was towed to our shop and stored inside. The inland marine insurance company hired a fire investigator, and they looked at the vehicle. They determined the fire originated on the lower firewall in the engine compartment. He paused his investigation, to await a representative of GM to be present for destructive analysis to determine exact cause. The GM case number is XXX. This vehicle had errored multiple times and did Regen every 2-300 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11718910 | ENGINE | | N/A miles
>Exhaust fumes are returned back in to the cab of the truck. >Exhaust fumes, particularly from diesel engines, are highly dangerous, containing carbon monoxide, nitrogen oxides, and fine particles that can cause severe respiratory illnesses, cardiovascular disease, and cancer. Short-term exposure leads to dizziness, headaches, and nausea, while long-term exposure can be fatal or cause lasting lung damage. >Truck was taken to dealer and verified by service to be an issue. I have attached the paperwork from that appointment. >The truck was fixed by the dealer and retuned with no initial exhaust smell. The exhaust fumes have began to enter the cab of the truck again. We have contacted a new dealership service department to have the truck inspected they have given us an appointment in a week from today.
#11689106 | ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL | | 1,500 miles
The contact owns a 2025 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and towing a trailer or an RV, the brake pedal was depressed, and the trailer brake failed to engage. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. The contact stated that the manual trailer brake was able to activate, and the trailer brake engaged to slow the trailer or the RV. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the tow hitch wiring harness needed to be replaced. The contact stated that the tow hitch was factory installed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 1,500.

View all Electrical System complaints →

Safety Rating for the 2025 CHEVROLET SILVERADO 3500

NHTSA has not yet tested the 2025 CHEVROLET SILVERADO 3500 in its New Car Assessment Program.

Technical Service Bulletins for the 2025 CHEVROLET SILVERADO 3500

General Motors, LLC has issued 14 technical service bulletins (TSBs) for the 2025 CHEVROLET SILVERADO 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT6467 — UNKNOWN OR OTHER

This Preliminary information communicates that this concern is being root caused and no repairs should be attempted at this time

PIT6432 — UNKNOWN OR OTHER

This preliminary information communicates an issue with an SES MIL and reduced power steering, and brake assist that engineering is working on a fix.

PIP6066A — UNKNOWN OR OTHER

This PI communicates to dealer technicians that DTC P060C is under investigation and to clear the DTC and return the vehicle to the customer.

PIP6066 — UNKNOWN OR OTHER

This PI communicates to dealer technicians that DTC P060C is under investigation and to clear the DTC and return the vehicle to the customer.

24-NA-075 — POWER TRAIN

This bulletin provides a procedure to add a shim to the rear axle to change the pitch of said axle to correct the angle of the axle to pinion variance.

N242486220 — UNKNOWN OR OTHER

Customer Satisfaction Program. On certain vehicles, the customer was mistakenly double charged for the Gooseneck/5th wheel prep package. Dealers will provide the customer with a reimbursement check in the amount of $545.00 USD.

N242480200 — UNKNOWN OR OTHER

Service Update - Certain vehicles listed above may have a condition in which the seam sealer is not fully installed. Dealers are to inspect the right front side floor panel seam and apply seam sealer if necessary.

PIT5544H — UNKNOWN OR OTHER

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories...

18-NA-011 — ENGINE

Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.

PIT6185A — FORWARD COLLISION AVOIDANCE: WARNINGS

This Preliminary information communicates information to reprogram the Frontview Camera Module for the AEB forward collision icon lamp illuminated in the cluster with no DTC's present.

Showing 10 of 14 technical service bulletins.

NHTSA Investigations for the 2025 CHEVROLET SILVERADO 3500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET SILVERADO 3500

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Other CHEVROLET Models

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