2018 CHEVROLET SILVERADO 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
26
Owner Complaints
6
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2018 CHEVROLET SILVERADO 3500
The 2018 CHEVROLET SILVERADO 3500 has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY, EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER. 15 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (6 complaints), Electrical System (2 complaints), and Equipment (2 complaints).
Recalls for the 2018 CHEVROLET SILVERADO 3500
NHTSA has recorded 6 recalls for the 2018 CHEVROLET SILVERADO 3500, potentially affecting up to 737,209 vehicles.
Recall 24V756000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 2,061 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall...
View full details →Recall 23V047000 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
| 22,132 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners...
View full details →Recall 21V496000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 338,020 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free...
View full details →Recall 17V567000 — SEAT BELTS:FRONT:RETRACTOR
| 38,048 vehicles affected
Defect: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for...
View full details →Recall 19V328000 — ENGINE
| 318,374 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may...
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM...
View full details →Recall 19V088000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
| 18,574 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.
View full details →Owner Complaints for the 2018 CHEVROLET SILVERADO 3500
26 complaints have been filed with NHTSA for the 2018 CHEVROLET SILVERADO 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 6 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Equipment | 2 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuel System Dieselfuel Injection System | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixing the issue. Steering wheel about flew out of my hands going 65mph when the power steering message along with all the others on the dtc while dinging annoying the shit out of me. I’ve bought nothing but gm trucks my whole adult life and I’ll never do it again. Thing is a piece of shit and you all should be doing something to fix it. I’ve seen people have the fix by replacing a tail light bulb speed sensors ecbm abs modules trailer brake modules harnesses the list is endless. Someone is going to die when they crash from some bullshit electrical problem that can’t be chased down because it’s always something different. The money we pay for these trash trucks is insane for the problems like this that you won’t recall. That’s it these trucks suck and I’ll never buy another one. Trash.
I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixing the issue. Steering wheel about flew out of my hands going 65mph when the power steering message along with all the others on the dtc while dinging annoying the shit out of me. I’ve bought nothing but gm trucks my whole adult life and I’ll never do it again. Thing is a piece of shit and you all should be doing something to fix it. I’ve seen people have the fix by replacing a tail light bulb speed sensors ecbm abs modules trailer brake modules harnesses the list is endless. Someone is going to die when they crash from some bullshit electrical problem that can’t be chased down because it’s always something different. The money we pay for these trash trucks is insane for the problems like this that you won’t recall. That’s it these trucks suck and I’ll never buy another one. Trash.
I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixing the issue. Steering wheel about flew out of my hands going 65mph when the power steering message along with all the others on the dtc while dinging annoying the shit out of me. I’ve bought nothing but gm trucks my whole adult life and I’ll never do it again. Thing is a piece of shit and you all should be doing something to fix it. I’ve seen people have the fix by replacing a tail light bulb speed sensors ecbm abs modules trailer brake modules harnesses the list is endless. Someone is going to die when they crash from some bullshit electrical problem that can’t be chased down because it’s always something different. The money we pay for these trash trucks is insane for the problems like this that you won’t recall. That’s it these trucks suck and I’ll never buy another one. Trash.
The contact owned a 2018 Chevrolet Silverado 3500 Commercial Vehicle. The contact received notifications of NHTSA Campaign Numbers: 21V496000 (Equipment) and 23V047000(Fuel System, Diesel) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.
The contact owned a 2018 Chevrolet Silverado 3500 Commercial Vehicle. The contact received notifications of NHTSA Campaign Numbers: 21V496000 (Equipment) and 23V047000(Fuel System, Diesel) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.
Safety Rating for the 2018 CHEVROLET SILVERADO 3500
NHTSA has not yet tested the 2018 CHEVROLET SILVERADO 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 CHEVROLET SILVERADO 3500
General Motors, LLC has issued 15 technical service bulletins (TSBs) for the 2018 CHEVROLET SILVERADO 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24-NA-197 — FUEL/PROPULSION SYSTEM
This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P2463 P2459 P11FB P11D3.
10-03-10-001G — WHEELS
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
21NA010 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
19NA232 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.
PIT5540A — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that have a low voltage reading on the volt gauge during the first several minutes after a cold start. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5282E — TRAILER HITCHES
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number...
PIT5326C — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.
PIP5614 — ELECTRICAL SYSTEM:SOFTWARE
This Preliminary information communicates to the dealer technicians that DTCs P0046, P113B and P206B may be caused by a software anamoly. The anamoly should be corrected by updating the engine control module (ECM).
17NA142 — EQUIPMENT
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
17NA351 — POWER TRAIN
This informational bulletin provides information for the technicians to refer to SI for additional diagnostics to correct anomaly in the ECM and TCM.
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2018 CHEVROLET SILVERADO 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 3500
- 2013 CHEVROLET SILVERADO 3500 — 36 complaints
- 2014 CHEVROLET SILVERADO 3500 — 10 complaints
- 2015 CHEVROLET SILVERADO 3500 — 76 complaints
- 2016 CHEVROLET SILVERADO 3500 — 72 complaints
- 2017 CHEVROLET SILVERADO 3500 — 14 complaints
- 2018 CHEVROLET SILVERADO 3500 (current)
- 2019 CHEVROLET SILVERADO 3500 — 32 complaints
- 2020 CHEVROLET SILVERADO 3500 — 47 complaints
- 2021 CHEVROLET SILVERADO 3500 — 51 complaints
- 2022 CHEVROLET SILVERADO 3500 — 29 complaints
- 2023 CHEVROLET SILVERADO 3500 — 17 complaints
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- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints