2015 CHEVROLET SILVERADO 3500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

76

Owner Complaints

4 Crashes 3 Fires

7

Recalls

ACTIVE RECALL

24

Service Bulletins

0

Investigations

Overview of the 2015 CHEVROLET SILVERADO 3500

The 2015 CHEVROLET SILVERADO 3500 has received a total of 76 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK. 24 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (13 complaints), Service Brakes (10 complaints), and Fuelpropulsion System (9 complaints).

Recalls for the 2015 CHEVROLET SILVERADO 3500

NHTSA has recorded 11 recalls for the 2015 CHEVROLET SILVERADO 3500, potentially affecting up to 11,970,176 vehicles.

Recall 21V504000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 410,019 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available....

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Recall 18V578000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

| 42,280 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service...

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Recall 17V664000 — FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

| 35,292 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners...

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Recall 17V437000 — SEAT BELTS:PRETENSIONER

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 17V437000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 17V437000 — AIR BAGS:FRONTAL

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 16V651000 — SEAT BELTS:PRETENSIONER

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V651000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V651000 — AIR BAGS:FRONTAL

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V069000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

| 430,771 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016....

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or...

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Recall 20V736000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 9,279 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

Consequence: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

Remedy: GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet...

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Owner Complaints for the 2015 CHEVROLET SILVERADO 3500

76 complaints have been filed with NHTSA for the 2015 CHEVROLET SILVERADO 3500. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718995 | UNKNOWN OR OTHER | | N/A miles
The 2nd stage of this truck was not completed and the title was done in fraud in 2015 by Jon Hall Chevy in Daytona. I need this inspected as it shouldn't be on the road. Only 1 MCO without water Marks on it. this is a 2 stage truck should have 2. but nope only one we are getting the run around.
#11697982 | ENGINE | | N/A miles
Exhaust filter plugged due to turbo not working properly. Been at dealership going on 7 weeks This is the 3rd new vehicle we have had this has happened to.
#11698006 | ENGINE | | N/A miles
Catastrophic failure of the CP4 fuel pump
#11697982 | FUEL/PROPULSION SYSTEM | | N/A miles
Exhaust filter plugged due to turbo not working properly. Been at dealership going on 7 weeks This is the 3rd new vehicle we have had this has happened to.
#11666246 | ENGINE | | 270,000 miles
The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving 65 MPH, the message "Fuel Filter Needed to be Replaced" followed by the "Engine Power Reduced" were displayed on the instrument panel. The contact then stated that fuel started leaking from the vehicle and the vehicle stalled. The contact was left stranded in the middle of the road; a tow truck was called, and the vehicle was towed to an independent diesel mechanic. The mechanic performed a diagnostic test, and the contact was informed that the fuel pump had disintegrated which caused debris from the fuel pump to leak into the fuel system. The contact was provided an estimate to replace the fuel pump, fuel pump filter, fuel pump housing, and the fuel injectors. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 270,000.

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Safety Rating for the 2015 CHEVROLET SILVERADO 3500

NHTSA has not yet tested the 2015 CHEVROLET SILVERADO 3500 in its New Car Assessment Program.

Technical Service Bulletins for the 2015 CHEVROLET SILVERADO 3500

General Motors, LLC has issued 24 technical service bulletins (TSBs) for the 2015 CHEVROLET SILVERADO 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21NA010 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.

DORS3C7D09 — EQUIPMENT ADAPTIVE/MOBILITY

This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for incorrect taper of the spline. Incorrect taper of the spline prevents it from installing with the mating component, preventing installation of the part, and would therefore have no impact on the end user...

PIT5432B — EQUIPMENT

This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the...

CSP-15801 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

15801 – CUSTOMER SATISFACTION PROGRAM. VEHICLES EQUIPPED WITH THE DURAMAX DIESEL ENGINE OPTION AND THE AMBULANCE UPFITTER OR FIRE TRUCK UPFITTER OPTION MAY HAVE A CONDITION IN WHICH THE EMISSION CONTROL SYSTEM AS DESIGNED WILL LIMIT SPEED UNDER CERTAIN CONDITIONS. THE EPA HAS APPROVED GENERAL MOTOR’S REQUEST TO REMOVE THE...

GCUS-3-372 (1579 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

15795 - SERVICE UPDATE. THIS MESSAGE IS TO INFORM DEALERS THAT THE TOTAL NUMBER OF U.S. VEHICLES INVOLVEDIN THIS FIELD ACTION PLACED ON STOP DELIVERY ON OCTOBER 16, 2015, HAS BEEN CONDENSED TO 871.

15795 MESSAGE — EQUIPMENT

15795 - SERVICE UPDATE. THIS MESSAGE IS TO INFORM DEALERS THAT THE TOTAL NUMBER OF U.S. VEHICLES INVOLVEDIN THIS FIELD ACTION PLACED ON STOP DELIVERY ON OCTOBER 16, 2015, HAS BEEN CONDENSED TO 871.

10-06-05-002B — ENGINE

Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set

15795 — ELECTRICAL SYSTEM

15795 - SERVICE UPDATE. VEHICLES INVOLVED IN THIS SERVICE UPDATE WERE PLACED ON STOP DELIVERY OCTOBER 16, 2015. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL A MIRROR SWITCH, BEZEL AND WIRE HARNESS IN CERTAIN VEHICLES EQUIPPED WITH POWER OUTSIDE REAR VIEW MIRRORS (RPO DL8 OR DPN). THESE VEHICLES WERE...

15115 — ELECTRICAL SYSTEM:SOFTWARE

15115 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM AND UPDATE THE GLOW-PLUG CONTROL MODULE WITH NEW SOFTWARE ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO HD CREW, HD CREW LTZ, HD REGULAR, HD EXT, HD EXT LTZ VEHICLES EQUIPPED WITH A DURAMAX DIESEL ENGINE (RPO LML) AND...

15435B — POWER TRAIN:MANUAL TRANSMISSION

"15435B - SERVICE UPDATE (REVISED PART INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE TORQUE CONVERTER ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO HD, GMC SIERRA HD AND GMC SIERRA DENALI HD VEHICLES EQUIPPED WITH AN ALLISON 6-SPEED AUTOMATIC TRANSMISSION (RPO MW7). THESE VEHICLES MAY HAVE BEEN ASSEMBLED...

Showing 10 of 24 technical service bulletins.

NHTSA Investigations for the 2015 CHEVROLET SILVERADO 3500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET SILVERADO 3500

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