2015 CHEVROLET SILVERADO 3500 Steering Problems

What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering. How was your safety or the safety of others put at risk? I was unable to steer the vehicle properly, this poses obvious risk while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? It has happened to me several times. It has not been reproduced by a third party. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. No known issues.

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT SLOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO JOHN WATSON CHEVROLET (3535 WALL AVE, OGDEN, UT 84401, (801) 394-2611) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. WHILE REVERSING THE VEHICLE AND THEN ATTEMPTING TO DRIVE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND SUDDENLY FUNCTIONED NORMALLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT CALLED THE JOHN WATSON CHEVROLET DEALER LOCATED IN OGDEN, UT 84401 AND SCHEDULED AN APPOINTMENT FOR THE FAILURE. IN ADDITION, THE CONTACT TOOK THE VEHICLE TO TETON MOTORS IN JACKSON, WY 83001 AND WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING), BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

I HAVE EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THIS TEMPORARY LOSS OF EPS DOES NOT HAPPEN VERY OFTEN. THE LAST TIME IT HAPPEN I WAS MAKING A RIGHT HAND TURN OFF OF THE HIGHWAY, IT FELT LIKE I LOST THE POWER ASSIST FOR A SECOND, THAN IT CAME BACK. BEFORE THIS HAPPEN, I HAVE HAD SEVERAL EXPERIENCES OVER THE LAST TWO YEARS WHERE THE STEERING FEELS LIKE IT STICKS WHEN STARTING A TURN AT START OF FORWARD MOVEMENT. I HAVE TALK TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK, THEY EVEN LOOKED AT IT ONCE AND SAID THEY COULD NOT FIND ANYTHING WRONG. I TALKED TO THEM AGAIN AFTER IT LOST THE LAST EXPERIENCE AND THEY SAID THERE WAS NO RECALL FOR MY TRUCK. IT DOESN'T HAPPEN OFTEN ENOUGH FOR THEM TO DETERMINE...