NHTSA Complaint #11013825 — 2015 CHEVROLET SILVERADO 3500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11013825 |
| Vehicle | 2015 CHEVROLET SILVERADO 3500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I HAVE EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THIS TEMPORARY LOSS OF EPS DOES NOT HAPPEN VERY OFTEN. THE LAST TIME IT HAPPEN I WAS MAKING A RIGHT HAND TURN OFF OF THE HIGHWAY, IT FELT LIKE I LOST THE POWER ASSIST FOR A SECOND, THAN IT CAME BACK. BEFORE THIS HAPPEN, I HAVE HAD SEVERAL EXPERIENCES OVER THE LAST TWO YEARS WHERE THE STEERING FEELS LIKE IT STICKS WHEN STARTING A TURN AT START OF FORWARD MOVEMENT. I HAVE TALK TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK, THEY EVEN LOOKED AT IT ONCE AND SAID THEY COULD NOT FIND ANYTHING WRONG. I TALKED TO THEM AGAIN AFTER IT LOST THE LAST EXPERIENCE AND THEY SAID THERE WAS NO RECALL FOR MY TRUCK. IT DOESN'T HAPPEN OFTEN ENOUGH FOR THEM TO DETERMINE THE FAILURE.
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